Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$90K - $130K *
Collaborate with stakeholders to enhance client success, drive retention, and execute strategic initiatives. Manage relationships, resolve issues effectively, and leverage data to demonstrate value wh...
3 days ago
Senior Strategic Customer Success Manager
$110K - $130K *
Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...
Reposted 3 weeks ago
Customer Success Operations Manager
$110K - $130K *
Elevate customer success operations by designing metrics, processes, and tech systems. Collaborate cross-functionally to optimize efficiency, implement reporting solutions, and drive measurable improv...
1 week ago
$100K - $120K *
Transform the customer journey by leading onboarding, adoption, and engagement strategies. Collaborate with teams to optimize processes, create playbooks, and drive actionable solutions that enhance c...
Today
$75K - $100K *
Drive customer success by managing key relationships and maximizing value for 20-40 partners. Collaborate cross-functionally to onboard, support, and gather feedback, ensuring a seamless integration a...
2 weeks ago
$110K - $130K *
Lead the charge in driving customer success through strategic engagement, mentoring a team to optimize digital journeys and enhance revenue retention. Foster a culture of data-driven program developme...
4 weeks ago
Senior Principal Customer Onboarding Manager
$150K - $180K *
Transform customer relationships by leading complex onboarding engagements, ensuring business outcomes, and facilitating executive alignment across enterprise implementations from transition to long-t...
4 weeks ago
Customer Experience & Product Success Lead
$80K - $95K *
Drive customer success by enhancing the user journey from onboarding to ongoing support. Collaborate with educators and technology teams while bridging customer needs with product development for opti...
4 days ago
Principal Product Marketing Manager, Customer Success and Staircase
$180K - $210K *
Drive the go-to-market success for Customer Success and Staircase products. Own strategy, positioning, and launches in a fast-paced, cross-functional environment, enabling Sales and Success teams to a...
Yesterday
$120K *
Partner with us to elevate customer success by delivering tailored strategies, cultivating relationships, and driving compelling results in a dynamic, collaborative environment. Join a passionate team...
1 week ago
$106K - $146K *
Join a team that builds strong relationships with customers, ensuring they maximize value from our products. You'll serve as a trusted advisor, driving adoption and satisfaction while collaborating ac...
3 days ago
$180K - $225K *
Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...
3 weeks ago
$90K - $110K *
Champion client relationships by managing a portfolio of health plans and providers. Drive organic growth and improve program efficiency while ensuring compliance and delivering high-quality solutions...
Yesterday
Enterprise Customer Success Manager
$110K - $130K *
Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...
1 month ago
Sr. Manager, Customer Success Strategy & Operations
$154K - $209K *
Join a team that drives operational excellence in Customer Success strategy. As a seasoned leader, you'll architect initiatives, optimize performance, and enable a proactive approach to achieve revenu...
3 weeks ago
$75K - $95K *
Grow your career with a pivotal role focused on client success and revenue generation. Manage a diverse portfolio, drive new business, and enhance existing accounts across global sectors. Autonomy and...
Yesterday
Sr. Manager, Customer Success Strategy & Operations
$124K - $178K *
Shape transformational operations in a fast-paced environment, driving strategic initiatives for post-sales success in AMER while collaborating cross-functionally to optimize productivity and outcomes...
3 weeks ago
Senior Customer Success Manager
$110K - $130K *
Drive customer engagement and satisfaction by managing the full customer lifecycle, utilizing innovative AI workflows, and collaborating across teams to enhance service delivery and trust in our solut...
Reposted today
Director Knowledge Strategy Ops
$130K - $190K *
Transform knowledge management and client experience strategy. Lead the integration of AI technologies, optimize systems, and enhance customer engagement through innovative solutions and cross-functio...
1 week ago
$190K *
Transform the customer journey by leading post-sales operations, driving AI initiatives, and enhancing retention and growth for over 9,000 clients in a dynamic, fast-paced environment focused on excep...
Yesterday
Customer Success Manager, SLED
$80K - $95K *
Champion customer success within SLED organizations. Drive revenue growth by managing relationships, negotiating contracts, and delivering strategic value for an established client base in the public...
1 week ago
$90K - $140K *
Elevate customer success by being the primary liaison for clinicians, driving EHR and RCM technology adoption. Proactively resolve issues and enhance workflows to empower healthcare practices and impr...
4 days ago
Enterprise Customer Success Manager
$90K - $110K *
Unlock potential by driving customer success and relationships with enterprise-level nonprofit clients; enhance product adoption and satisfaction while identifying growth opportunities through strateg...
3 weeks ago
$101K - $135K *
Engage with key customers to drive product adoption and retention. Own relationships, strategize on success plans, and serve as the trusted advisor, ensuring alignment with customer objectives and del...
Reposted yesterday
$101K - $135K *
Empower customers by enhancing product adoption and retention strategies, driving significant value through strategic engagement, while fostering long-term relationships with key stakeholders in a fas...
1 week ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.