Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$143K - $190K *

Engage in transformative data migration projects for investment management, ensuring seamless software implementations by collaborating with diverse teams and delivering exceptional client solutions...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Partner with us to drive strategic healthcare marketing initiatives. Lead client relationships, oversee peer-to-peer programs, and mentor team members to ensure compliance and achieve results while fo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $160K *

Empower innovative enterprise solutions as you define product strategies, lead cross-functional teams, and leverage technology to enhance professional learning offerings in a fast-paced, collaborative...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$141K - $283K *

Drive the innovation strategy for community pharmacy solutions, leading a high-velocity team to prioritize and transform market needs into actionable product developments. Ensure digital marketing ali...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$135K - $160K *

Shape financial operations excellence through strategic leadership in patient affordability programs. Drive scalability, transparency, and governance while ensuring compliance. Lead a high-performing...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$150K - $180K *

Create and execute a strategic consultant and broker engagement plan to build relationships, drive revenue, and establish Superpower as a leader in preventive health and employee wellbeing in the bene...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$116K - $174K *

Champion regional growth by identifying opportunities, nurturing client relationships, and advancing strategic sales processes with a strong industry presence and impactful contributions to business d...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$116K - $174K *

Strategize regional growth by identifying client opportunities, building relationships, and advancing sales processes. Leverage industry expertise to shape national strategy and enhance business devel...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$125K - $155K *

Lead the charge in defining and evolving the product strategy for SAP S/4HANA Distribution & Transportation, ensuring scalable logistics solutions that support global retail and omnichannel growth whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $231K *

Shape the future of product growth by enabling effective market execution and cross-functional collaboration. Lead strategic initiatives to enhance product adoption, ensure alignment, and support sale...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead cross-functional efforts to drive execution in a fast-paced remote environment, overseeing key product initiatives and customer issues in our Privileged Access Management portfolio, while ensurin...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$95K - $115K *

Support leaders through strategic HR consulting, resolving complex employee relations, and driving engagement initiatives that align with organizational goals to enhance productivity and retention. El...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $125K *

Empower revenue growth by driving new business sales in North America, managing complex SaaS deals. Execute strategic outreach, build strong client relationships, and collaborate cross-functionally to...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$180K - $220K *

Drive enterprise success by managing and evolving data platforms and analytics capabilities. Partner across functions to create scalable, trusted data solutions that enhance clinical decision-making a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $140K *

Design and implement innovative solutions for the Salesforce platform, leading architecture initiatives, mentoring teams, and ensuring technical excellence to support global technology operations and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$210K - $240K *

Empower patient experiences by leading cell therapy operations, ensuring efficient, compassionate case coordination. Drive best-in-class service while developing SOPs and managing a dedicated team for...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $175K *

Lead the operational management of clinical trials, collaborating with cross-functional teams to ensure timely completion of project deliverables in accordance with regulations and quality standards...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$145K - $200K *

Transform talent acquisition by leading full-cycle technical recruiting for Engineering roles. Engage directly with leaders, drive strategic sourcing, improve interview processes, and enhance the empl...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Staffing

$150K - $180K *

Shape the future of virtual care by leading strategic sales initiatives, driving revenue growth through partnerships with health systems, and building effective operational frameworks to achieve high...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $231K *

Advance your career by driving sales strategy and capacity services. Leverage your logistics expertise to build strong partnerships and implement solutions within a dynamic team while managing complex...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$125K - $150K *

Execute strategic B2B sales initiatives to drive revenue growth through proactive engagement and relationship building with HR leaders across various organizational tiers ensuring alignment with their...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$215K - $250K *

Shape the future of US trade and distribution operations to ensure seamless, compliant access to our products, leveraging analytics, strategic partnerships, and cross-functional collaboration while en...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Empower growth as you lead strategic partnerships within Facilities Management. This senior role focuses on building executive relationships, driving revenue, and fostering long-term value through col...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$179K - $210K *

Launch your career by leading data management initiatives in clinical trials. You'll establish processes and oversee vendors, ensuring data quality and compliance while collaborating with cross-functi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$200K - $250K *

Accelerate your career by leading national access for a groundbreaking cell therapy. Collaborate to educate stakeholders, ensure reimbursement readiness, and facilitate coverage pathways, making a mea...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.