Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$100K - $120K *

Join a dynamic team as you build and nurture strategic relationships with global accounts and OEM partners. Drive customer engagement, identify growth opportunities, and collaborate cross-functionally...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Join a team that drives growth by cultivating strong global relationships with key accounts and OEM partners. You'll play a vital role in enhancing customer engagement and collaborating across functio...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Lead the charge in building long-term relationships with global accounts and OEM partners while identifying growth opportunities. Collaborate across teams to enhance customer experiences and drive sal...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$100K - $115K *

Contribute to operational excellence by leading 340B program implementations, optimizing software configurations, and ensuring compliance. Collaborate cross-functionally to enhance program integrity w...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$145K - $270K *

Unlock potential by managing oncology data partnerships to enhance business insights and drive strategic decisions. Collaborate with external vendors and internal teams to ensure data quality, complia...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$172K - $233K *

Empower growth by leading strategic initiatives for a dynamic Bone Health unit. Collaborate with senior leadership and cross-functional teams to enhance operational efficiency and drive performance th...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$155K - $170K *

Transform the revenue landscape by optimizing data, systems, and workflows that drive growth across teams. Leverage your expertise to innovate forecasting and streamline operations, ensuring a cohesiv...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Lead the charge in driving patient-centric financing strategies to enhance access to care and optimize treatment acceptance, while collaborating with cross-functional teams to implement operational ex...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Join a team that's transforming the healthcare landscape by building strategic partnerships within the benefits ecosystem, driving business growth through meaningful relationships and innovative chann...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Healthcare

$170K *

Transform financial operations by building and overseeing robust systems that ensure compliance and transparency in donation processing, supporting growth from individual contributions to national imp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$95K *

Lead the development of key surgical partnerships to drive product adoption and sales growth within your territory, focusing on delivering exceptional clinical support and building trusted relationshi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$109K - $160K *

Empower your career by identifying and nurturing large enterprise sales opportunities, ensuring customer satisfaction, and strategically driving revenue growth through strong relationships and expert...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$207K - $270K *

Unlock potential by leading technical solutions for Enterprise clients, shaping seamless system integrations, and enhancing the customer journey through innovative strategies and consultative approach...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $230K *

Take ownership of your territory by driving sales performance, building strong relationships, and effectively managing the pipeline. Utilize proactive prospecting to exceed quota while navigating comp...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$96K - $144K *

Serve as a strategic growth marketer, executing full-funnel campaigns to attract and nurture startup founders, optimizing engagement from awareness to product activation and subscription conversion th...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$201K - $251K *

Lead strategic project management for global commercialization initiatives within one of the key Disease Areas. Drive execution, foster alignment across teams, and support launch readiness in a growin...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$147K - $241K *

Contribute to revenue growth by leading yield strategies across Direct and Programmatic channels, optimizing pricing frameworks, and coordinating cross-functional teams to enhance monetization while s...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Media

$88K - $129K *

Join a team that's driving success in the public sector, leading and coaching a high-performing sales team to achieve ambitious targets while fostering strong relationships with clients and promoting...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$230K - $281K *

Lead the charge in transforming talent and organizational development, setting a multi-year strategy to enhance performance and capability. Collaborate with senior leaders to design and implement tail...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$162K - $219K *

Engage with engineering and commercial teams to drive product strategy, enhance core data offerings, manage sprints, and ensure effective cross-functional collaboration for innovative solutions...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $95K *

Join a dynamic team to drive platform adoption and optimize customer value through strategic insights and technical guidance, ensuring measurable outcomes in financial services and customer success...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Pioneer a dynamic Managed Cloud partner program, driving revenue growth through strategic partnerships. As a hands-on leader, establish and execute marketing strategies while managing the partner life...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Information Technology

$170K - $220K *

Transform enterprise systems into scalable platforms by aligning technology with business goals, optimizing processes, and driving automation. Collaborate across functions to enhance operational perfo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Champion regional growth strategies by leading GPS adoption, ASC development, and surgeon conversions. Collaborate with cross-functional teams to enhance business performance and cultivate key relatio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Partner with us to ensure customers achieve success with AI observability solutions. As a Solutions Architect, you'll bridge technical expertise and business needs, guiding companies in deploying trus...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.