Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$132K - $172K *

Oversee Phase 1-3 clinical trials by managing internal teams, CROs, and vendors. Ensure on-time execution and compliance with regulatory standards while addressing challenges for successful operations...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$74K - $119K *

Optimize project outcomes as you manage small to medium-sized initiatives. Collaborate across teams, navigate risks, and ensure timely delivery of quality solutions while enhancing communication and s...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Business Services

$129K - $214K *

Join a team that's transforming healthcare data exchange by enhancing interoperability strategies for clinical and administrative functions, ensuring efficient data flow and quality control to optimiz...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$132K - $185K *

Unlock potential by leading the development and execution of strategic B2B integrations. Collaborate with cross-functional teams to streamline product management and enhance customer experience throug...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$230K - $325K *

Lead strategic pharmacovigilance initiatives, ensuring compliance and operational excellence for global drug safety, signal management, and regulatory submissions, while preparing for Phase 3 developm...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$100K - $120K *

Design and execute impactful digital marketing strategies to enhance healthcare engagement and revenue growth. Collaborate with cross-functional teams to drive measurable outcomes for innovative metag...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$170K - $191K *

Architect and deliver impactful sales enablement programs that drive measurable results across a global sales organization, fostering continuous learning and skill improvement in a dynamic, data-drive...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$198K - $297K *

Champion enterprise-wide capital planning and investment governance efforts, ensuring strategic alignment and maximizing ROI across health plan initiatives. Collaborate with executives to drive capita...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$124K - $138K *

Unlock potential by managing IT operations, enhancing team performance, and implementing automation. Drive the efficiency of core systems and oversee a dedicated support team while serving as a techni...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$162K - $171K *

Champion a new Technical Account Management team by guiding its growth, ensuring technical health across SFP, and aligning stakeholders through effective communication while driving continuous improve...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$183K - $193K *

Build and lead a high-performing Technical Account Management team to enhance the post-launch technical performance of a leading e-commerce platform, driving significant operational and strategic impr...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...

US-AnywhereRemote

Reposted 2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$333K - $500K+*

Strategize and lead the product vision for an innovative ecosystem, focusing on developer platforms and marketplace growth. Collaborate cross-functionally to turn the ecosystem into a robust engine fo...

US-AnywhereRemote

Reposted 4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$95K - $115K *

Join a team that's driving transformative change through strategic analysis and execution. This high-visibility role collaborates with leadership to ensure progress on critical initiatives and enhance...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Drive the growth of our partner ecosystem by leading a high-performing team, managing strategic partnerships, and delivering measurable revenue outcomes. Shape a repeatable partnership process across...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$144K - $216K *

Tackle the challenge of product marketing by developing strong narratives and visual identities to position a self-serve TV advertising platform, collaborating across teams to deliver effective brandi...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

$110K - $148K *

Champion the strategic growth of school-age care by developing and expanding lease partnerships, leading cross-functional teams, and influencing market opportunities to enhance access to quality progr...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$195K - $268K *

Optimize marketing operations through advanced technology and analytics. Lead a multidisciplinary team to enhance campaign execution, streamline processes, and enable data-driven decision making, supp...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$80K - $95K *

Accelerate success by fostering relationships with clients and brokers, ensuring satisfaction and value. Deliver strategic account management to retain and grow portfolios in a dynamic, collaborative...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Join an innovative team to drive strategic sales in the Google Cloud enterprise sector, focusing on high-impact consulting engagements and building executive relationships to transform business challe...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$181K - $269K *

Drive strategic transactions in a high-impact legal role. Collaborate with leadership on M&A, investments, and partnerships, leveraging strong legal expertise to shape processes and enhance stakeholde...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Legal & Accounting

$157K - $195K *

Drive the creation and execution of a robust account-based marketing strategy, building a high-performing team to enhance collaboration across departments and significantly impact growth and engagemen...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Empower your career by driving revenue and expanding partnerships in a dynamic sales environment. Leverage your expertise in channel sales to manage partner relations, execute strategies, and achieve...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $120K *

Join a dynamic team as you build and nurture strategic relationships with global accounts and OEM partners. Drive customer engagement, identify growth opportunities, and collaborate cross-functionally...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.