Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$129K - $162K *

Transform your career by leading renewal strategies and driving revenue growth in this dynamic role. Collaborate across teams to enhance client success, mitigate risks, and optimize contract negotiati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$185K - $221K *

Empower businesses by leading senior-level presales technical efforts for complex enterprise software solutions, enhancing client engagements through advanced solution architectures and high-impact pr...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$102K - $164K *

Innovate the future of healthcare as a Senior Product Manager, guiding the strategic vision, developing network products, and driving collaboration across teams to deliver impactful solutions that enh...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $135K *

Explore opportunities to drive solution sales, develop client relationships, and enhance business growth through strategic initiatives in a flexible, sales-focused environment...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $100K *

Join as a Project Manager to lead new client onboarding, ensuring a seamless and engaging transition. Drive effective communication, resolve challenges, and promote client satisfaction through expert...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$155K - $180K *

Lead strategic initiatives across healthcare brands, fostering collaboration and creativity while developing compelling narratives that enhance brand impact and drive results. Inspire and mentor teams...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$95K - $115K *

Manage media strategies, oversee campaign execution, and enhance audience engagement through data-driven insights. Collaborate with teams across agencies to maximize ROI and develop robust partnership...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$197K - $290K *

Advance your career by driving strategic initiatives in innovative business lines, collaborating cross-functionally, and transforming ideas into scalable operations for significant impact across the o...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$120K - $150K *

Join a high-performing team as you lead client account management, driving revenue growth and operational excellence while overseeing contract negotiations and ensuring strong client relationships...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$178K - $297K *

Lead a high-impact team in developing innovative machine learning models that enhance pricing and underwriting decisions, drive business growth, and improve risk management within a complex healthcare...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $175K *

Unlock potential by driving sales strategies and fostering strong relationships in the healthcare sector, enhancing product adoption and achieving revenue goals through collaboration with physicians a...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $110K *

Join our team to lead and enhance our compliance program, ensuring adherence to state and federal laws while fostering collaboration across departments. Drive audits, manage vendor compliance, and mai...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$179K - $263K *

Accelerate progress at Verily by leading strategic business development initiatives with healthcare providers, driving collaboration on innovative technologies to enhance health outcomes and growth in...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Empower the sports data landscape by architecting real-time infrastructures that deliver sub-500ms insights. Own predictive analytics, fan monetization, compliance, and content generation in a high-st...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$93K - $170K *

Drive growth by engaging media agencies, executing strategic sales plans, and optimizing audience data solutions to enhance client relationships and campaign effectiveness. Leverage expertise in digit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Media

$135K - $170K *

Join a team that optimizes customer success through in-depth discovery, acting as a trusted advisor while driving impactful solutions, collaborating across functions to deliver exceptional product dem...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$90K - $120K *

Lead the Operations Training function, enhancing onboarding, building trainer capabilities, and designing impactful learning experiences to elevate performance across teams and support operational exc...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$150K - $200K *

Transform enterprise digital workplace experiences by leading product strategy and innovation. Collaborate with global teams to drive end-user productivity and engagement through cutting-edge solution...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $210K *

Join a team that's redefining bank payment solutions by leading product vision, strategy, and execution across multiple A2A payment modalities while managing a talented team dedicated to innovation in...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$108K - $180K *

Champion transformative projects that enhance performance metrics and client experiences. Collaborate with diverse teams on data-driven solutions, guiding engagements to address complex operational ch...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$138K - $179K *

Join a dynamic team to develop and execute data-driven growth marketing strategies, focusing on customer acquisition, retention, and lifecycle marketing. Collaborate across departments to drive sustai...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$127K - $170K *

Transform HR operations by optimizing Workday and driving AI automation to enhance the technology ecosystem and improve employee experience, collaborating closely with HR and IT teams to align strateg...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Join a team that's reshaping community engagement in healthcare marketing. Drive initiatives to enhance patient growth and family engagement across senior living communities, optimizing tools and stra...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$170K - $184K *

Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$150K - $200K *

Join a team that's redefining market strategy through expert leadership. You'll manage a dedicated group, synthesize critical market insights, and drive growth priorities across multiple scientific se...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.