Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$189K - $246K *

Empower your career by leading global regulatory strategies for late-stage clinical programs, ensuring compliance and driving interaction with health authorities to achieve successful product commerci...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$144K - $288K *

Empower the development of scalable AI/ML solutions through leadership, architectural innovation, and cross-functional collaboration to enhance enterprise capabilities and deliver exceptional health o...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$174K - $193K *

Unlock potential by managing strategic partnerships, driving collaboration with cross-functional teams to capitalize on business opportunities and launch innovative solutions for Senior Care, enhancin...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$135K - $150K *

Elevate strategic client relationships and lead the creative team by guiding comprehensive marketing initiatives, ensuring operational excellence and client satisfaction across multiple accounts while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$75K - $100K *

Engage with cross-functional teams as a Program Manager, ensuring projects meet client needs and expectations. Support the creative process, manage project execution, and enhance client satisfaction i...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$116K - $193K *

Unlock potential by leading cross-functional teams to shape data-driven products. This role drives insights to improve decision-making, delivering measurable outcomes while collaborating with stakehol...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $130K *

Help us drive client satisfaction and revenue growth by owning key health system accounts. You'll foster relationships, analyze metrics, and utilize strategic insights to deliver superior outcomes and...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Engage in leading a dynamic team dedicated to delivering top-notch offensive security engagements, ensuring delivery quality and client satisfaction, while collaborating with sales to expand accounts...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$90K - $120K *

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$192K - $270K *

Contribute to high-velocity deal cycles by providing expert legal support for commercial agreements, collaborating with cross-functional teams, and driving integration efforts for acquisitions. Delive...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$129K - $205K *

Lead the charge in transforming revenue operations by modernizing technology ecosystems and driving strategic partnerships across business and IT to enhance financial performance in a critical healthc...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $150K *

Lead the charge in redefining client support excellence as you manage a dynamic team, drive innovation with AI solutions, and enhance customer experiences in a fast-paced SaaS environment focused on c...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$90K - $120K *

Advance customer success by leading onboarding and implementation for agency partners. Your role involves managing projects, improving workflows, and fostering collaboration to ensure fast and effecti...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Shape the future of healthcare as you lead and empower a remote team of Nurse Practitioners. This managerial role blends clinical excellence with leadership, ensuring high-quality patient care while f...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Partner with us to drive complex program delivery across global teams. Lead cross-functional collaborations, manage stakeholder relationships, and ensure continuous improvement in engineering excellen...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$152K - $183K *

Lead product strategy to revolutionize the Risk Adjustment landscape, defining how data, AI, and clinical workflows integrate to enhance member health assessments and drive compliance across multiple...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$260K - $400K *

Lead enterprise sales initiatives by building strong relationships with senior marketing executives, addressing their needs, and effectively closing high-value deals in the creator marketing space for...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$200K - $250K *

Elevate your career by shaping revenue strategy across all customer segments. Collaborate with executives to optimize sales, marketing, and product alignment, driving sustainable growth and scaling su...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$237K - $311K *

Innovate and lead as a key executive, overseeing revenue strategies and cross-sell initiatives. Drive cohesion across Sales, Marketing, and Product to establish scalable growth while ensuring maximum...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$207K - $374K *

Elevate your career by leading diverse project phases and collaborating with clients to achieve project goals. Utilize your expertise in SDLC and consulting to deliver innovative solutions in the gove...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Business Services

$149K - $175K *

Champion quality assurance in clinical development by leading GCP compliance and audit initiatives. Collaborate with diverse teams to uphold regulatory standards and enhance organizational practices f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Accelerate growth by leading sales strategies, building client relationships, and driving key initiatives within your territory. You will play a crucial role in enhancing market presence and deliverin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Lead the operational execution of complex cell-therapy clinical trials, ensuring compliance and efficiency from setup through final reporting while overseeing cross-functional teams and vendor relatio...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Lead client relationships and team performance, driving integrated media strategies that meet business objectives while ensuring quality execution and continuous improvement across multiple accounts...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.