Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
Senior Manager, Client Strategy - Pursuit Studio
$120K - $145K *
Transform the client experience as a strategic leader, driving digital innovation and organizational change for industry giants. Collaborate across teams to deliver insights and solutions that redefin...
4 days ago
Regional Sales Director (West)
$106K - $140K *
Empower sales growth by leading a team across the West region, establishing key objectives and coaching sales managers to enhance dealer relationships and maximize performance while promoting our auto...
6 days ago
Zendesk Knowledge Program Manager, Customer Support
$100K - $120K *
Champion customer success by leading a transformative knowledge program, ensuring quality content and self-service capabilities for optimal support. Collaborate with teams to enhance practices, drive...
1 week ago
$170K - $260K *
Advance your career as a financial strategist, building essential FP&A infrastructure for a clinical-stage organization transitioning to commercial operations. Collaborate with R&D and leadership to d...
1 month ago
Marketing & Operations Analytics Manager
$100K - $120K *
Join a dynamic team to drive partner growth through data analysis and cross-functional leadership. You'll transform complex analytics into actionable insights, ensuring operational excellence and a st...
Reposted 1 week ago
$150K - $180K *
Lead the charge in expanding our Mid-Market team by mentoring and managing Account Executives, driving sales growth, and ensuring effective strategies for competing against performance marketing chann...
1 week ago
$140K - $186K *
Champion demand generation by developing and executing strategies to significantly enhance inbound revenue across multiple channels, while building efficient workflows to measure and optimize performa...
1 week ago
Strategic Client Executive - Philadelphia
$322K - $402K *
Accelerate your career by executing territory plans to hunt and secure new logos, advancing strategic accounts, and delivering high-impact proposals that directly contribute to data security and resil...
Reposted 2 weeks ago
$120K - $140K *
Empower the future of our platform by leading product development and enhancing customer experiences. Collaborate closely with engineering and design teams to translate technical challenges into innov...
4 days ago
$100K - $120K *
Join our team to drive growth by reactivating lapsed accounts and expanding our advertising measurement solutions across various sectors. This sales-focused role combines prospecting and program manag...
1 week ago
Senior Manager, Data Strategy & Analytics
$145K - $160K *
Help us transform complex data into strategic insights that drive decision-making across departments. Collaborate with teams to develop automated workflows, dashboards, and analytical models in a mode...
2 weeks ago
$100K - $120K *
Drive customer success as the primary contact for support and operational health, ensuring exceptional service delivery and proactive risk management while collaborating with cross-functional teams to...
1 month ago
Senior Director, AI Enabled Sales Transformation
$160K - $200K *
Drive transformation by modernizing Sales Support through AI-enabled workflows and clear operating models. Lead strategic initiatives that enhance commercial acceleration, creating efficiencies and me...
2 weeks ago
$100K - $120K *
Lead account management efforts to foster strong customer relationships and drive revenue growth, ensuring client satisfaction and engaging stakeholders through effective communication and product dem...
4 days ago
$175K - $225K *
Lead the charge in underwriting complex pharmacy benefit deals, optimizing pricing strategies with cross-functional teams. Leverage automation and insights to enhance underwriting capabilities while m...
3 weeks ago
Vice President of Growth Marketing
$160K - $200K *
Unlock growth by leading integrated demand generation and marketing strategies. Drive revenue through data-backed campaigns and collaborative initiatives, while fostering a high-performance team focus...
3 weeks ago
Account Director II Large Enterprise CTG
$115K - $160K *
Discover exceptional growth as you build strategic client relationships, drive new sales in a dynamic environment, and leverage your expertise to exceed revenue targets while enhancing customer satisf...
4 days ago
Manager, Client Services, AI, CX
$120K - $145K *
Champion excellence by leading AI program governance and delivery assurance. Drive strategic AI initiatives, ensuring alignment with client goals, while enhancing team performance in a fast-paced, dyn...
Reposted today
Director - Enterprise Architecture (Integrations)
$150K - $180K *
Architect scalable integration methodologies to enhance agency acquisitions. Lead technical assessments, inform architectural decisions, and partner with cross-functional teams to ensure alignment wit...
4 weeks ago
Presales Solutions Principal @ CustomerGauge | Based in Massachusetts (Remote)
$110K - $130K *
Pioneer customer success as a trusted technical advisor, driving high-value sales cycles across Europe and North America. Leverage NPS and CX expertise for enterprise-level solutions, transforming com...
2 days ago
$90K - $110K *
Unlock potential by driving new business opportunities within SMB healthcare providers. Take ownership of a high-volume sales pipeline, fostering relationships and closing deals to help transform the...
1 week ago
Director, Business Systems & Solution Architecture (D365 F&O)
$155K - $170K *
Lead the charge in shaping enterprise business solutions through hands-on architecture and delivery in Microsoft Dynamics 365 Finance & Operations, focusing on integration, process optimization, and o...
1 week ago
Senior Customer Enablement Manager
$142K - $180K *
Champion the development of a comprehensive customer academy, enhancing learning experiences for effective use of NodeZero. Collaborate with cross-functional teams to design certifications and trainin...
2 weeks ago
Director, Creative Strategy, Hers
$125K - $150K *
Transform the creative landscape by leading strategy that drives measurable growth. You’ll leverage customer insights and data to develop high-performing campaigns across multiple channels, elevating...
1 month ago
$127K - $203K *
Lead the strategy for a dynamic cloud platform product, prioritizing enhancements from idea to production in collaboration with stakeholders. Drive customer-focused evolution while shaping the softwar...
2 days ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.