Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$500K+*

Shape the future of content delivery by leading a dynamic team of Product Managers to streamline ingestion and distribution processes for a seamless partner experience and improved operational efficie...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Media

$236K - $324K *

Pioneer transformative portfolio marketing strategies, drive high-quality activations, and lead a dynamic marketing team to meet Neurology and Rheumatology demands while maximizing business impact and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$200K - $230K *

Engage as the central hub for integrated marketing strategies, aligning teams and translating client needs into actionable plans. Elevate relationships, drive cross-functional integration, and enhance...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $180K *

Optimize client relationships and drive growth strategies while collaborating cross-functionally to enhance adoption of innovative solutions. Lead efforts to ensure client satisfaction and retention...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$185K - $297K *

Drive strategic design of incentive compensation plans to align with business objectives. Partner with senior leaders, enhance operational excellence, and champion process improvements, while leading...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Consumer Technology

$175K - $210K *

Drive strategic data and AI transformation initiatives for leading CPG and Retail clients, managing complex portfolios, advising executive stakeholders, and delivering high-value solutions that enhanc...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$180K - $220K *

Unlock potential by leading client engagements from concept to deployment, integrating technical knowledge with business acumen to deliver exceptional solutions for enterprise clients through collabor...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Technical Services

$240K - $300K *

Join a team that's driving explosive growth in the SaaS sector! We're seeking a proven leader to scale our company from $30M to $100M ARR, focusing on profitable revenue generation and cross-selling a...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$150K - $180K *

Empower growth by crafting strategic product marketing initiatives across diverse diagnostic solutions. Collaborate with cross-functional teams, drive market share, and ensure successful product lifec...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$141K - $226K *

Lead the charge in transforming managed services for telecoms globally. Drive strategic initiatives, foster partnerships, and mentor teams while aligning technology with business objectives to deliver...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$130K - $155K *

Lead and execute impactful regional marketing strategies to engage key thought leaders and enhance local presence in hematology/oncology, fostering collaboration across teams to drive commercial succe...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$196K - $266K *

Transform how leaders access and understand information by leading the technical vision for BI reporting and analytics. Drive innovation with emerging capabilities like AI, translating business strate...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$175K - $200K *

Transform clinical operations by leading a high-performing team to enhance patient experience, streamline processes, and ensure compliance while fostering innovation that drives organizational growth...

US-AnywhereRemote

1 month ago

  •   8 - 10 years exp.  •   Healthcare

$81K - $134K *

Join a team that's focused on driving growth through strategic sales initiatives. Leverage your expertise in software sales to develop key accounts and exceed revenue targets while fostering customer...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Deliver strategic insights for population health initiatives by managing cross-functional teams, optimizing data management, and influencing key stakeholders to enhance clinical and operational perfor...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$90K - $120K *

Transform your career with a strategic role leading customer success initiatives. Engage with clients, drive sales growth, and develop high-performing teams in a dynamic SaaS environment. Shape impact...

US-AnywhereRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Transform enterprise AI initiatives by driving strategy, designing solutions, and guiding clients from concept to production. Collaborate with stakeholders to enable scalable, impactful workflows that...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Accelerate growth by fostering partnerships and driving sales through the broker channel. Leverage established relationships in the Mid-Atlantic to enhance client engagement and achieve revenue target...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$310K - $360K *

Elevate your career by leading a high-performing sales team that drives revenue growth and attracts new talent. You will implement innovative sales strategies and foster strong relationships while sha...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Information Technology

$184K - $330K *

Design and own a knowledge governance strategy for Talent's content frameworks. Shape taxonomy and standards while collaborating across GBPs. Guide AI readiness, metrics-driven strategies, and build a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$110K - $130K *

Accelerate engagement delivery operations by streamlining processes and enhancing collaboration across teams. Be the crucial link connecting Sales, clients, and partners to ensure exemplary service an...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$110K - $130K *

Support our mission by leading the Security Operations team, integrating safety into all program activities while navigating complex environments. Drive strategic risk management, training, and cultur...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Build and manage partnerships with Financial Institutions by driving sales initiatives, generating leads, negotiating agreements, and delivering exceptional customer service in the dynamic Merchant Se...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Champion strategic partnerships to drive growth in healthcare staffing through innovative collaborations and relationships with key industry stakeholders...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$142K - $165K *

Join a team that's driving innovation in digital marketing with a focus on performance strategy, hands-on execution, and team growth. Lead integrated campaigns and optimize budgets to enhance engageme...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.