Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$155K - $287K *

Champion innovative pharmacy channel strategies to optimize value and performance. Collaborate cross-functionally to analyze and implement initiatives that enhance clinical and financial outcomes for...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$122K - $178K *

Empower our marketing strategy by leading a cross-portfolio effort to define market narratives, shape go-to-market strategies, and ensure cohesive alignment across teams to drive growth and adoption f...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$165K - $170K *

Join a team that leads the development of innovative digital channels. You will manage product portfolios, drive strategic initiatives, and leverage AI to optimize performance and deliver market-leadi...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Media

$95K - $115K *

Elevate search performance by leading integrated campaigns and mentoring a team. Drive strategy in SEM and SEO for prominent clients in healthcare, ensuring outstanding results and client satisfaction...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $90K *

Join our team to engage with customers and elevate their understanding of our technology's value. Utilize your expertise in ABA and EHR solutions to ensure client success while driving our product's s...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$230K - $275K *

Join a team that's redefining HR technology by leading the strategic direction and operational support for the Workday platform while ensuring alignment with business priorities and compliance across...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$147K - $195K *

Join a team that delivers innovative advertising solutions by cultivating strong client relationships and executing go-to-market strategies. Lead revenue growth efforts through consultative selling an...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Drive product strategy for financial management solutions, leveraging AI to transform processes and elevate outcomes. Lead a dynamic team to redefine accountability and deliver comprehensive value to...

US-AnywhereRemote

Reposted 2 weeks ago

  •   11 - 15 years exp.  •   Enterprise Technology

$130K - $160K *

Lead the charge in early-phase Therapeutic Development, driving scientific rigor and operational excellence while managing Clinical Program Scientists to support innovative clinical research programs...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$190K - $200K *

Contribute to the growth of a healthcare startup by leading a team of Account Executives. Shape the sales strategy and ensure effective execution of SaaS solutions for home health and hospice provider...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$58K - $120K *

Lead the charge in driving client development efforts by identifying prospective clients, negotiating contracts, and delivering excellent service to enhance client relationships and revenue growth in...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$189K - $236K *

Grow your career by leading clinician experience strategies, optimizing provider technologies, and driving operational efficiencies to enhance care delivery in a collaborative environment focused on i...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K *

Engage with strategic partners to drive enterprise sales in the Insurance & Wealth sector. Collaborate with teams, influence decision-makers, and develop innovative solutions that foster growth and en...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$190K - $215K *

Transform cloud-based engineering strategies as you lead teams in creating innovative AI-powered automation solutions, ensuring quality and scalability while promoting a dynamic and collaborative cult...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Empower cross-functional operations as a Senior Business Analyst, driving initiative solutions and enhancing vendor relationships while guiding teams through complexity to impactful recommendations fo...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $111K *

Shape exceptional customer interactions by leading innovative strategies, designing journey maps, and fostering collaboration with stakeholders. Drive improvements and implement new features for an en...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$102K - $190K *

Champion sales excellence by leading a dynamic team, developing strategies, and fostering relationships to drive revenue growth and enhance client satisfaction in a fast-paced environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Drive team performance and client growth by leading a sales-focused group of leaders. Utilize data-driven strategies and coaching to enhance sales effectiveness while ensuring accountability and best...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $135K *

Champion brand identity by leading strategy, voice, and content execution. Drive measurable commercial outcomes through innovative programs, while managing a small team to elevate brand presence and e...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Consumer Technology

$80K - $92K *

Pioneer innovative creative strategies that drive growth and elevate brand. Lead multidisciplinary teams, influence business outcomes, and foster collaboration to ensure cohesive, impactful customer e...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

$70K - $95K *

Lead the charge in optimizing document management standards across collaboration platforms, ensuring organization, adherence to policies, and providing user support to maintain a consistent, accessibl...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$220K - $280K *

Drive transformative sales operations initiatives by owning data, processes, and systems that enhance revenue growth. Collaborate cross-functionally to ensure data integrity, optimize workflows, and p...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$170K - $200K *

Design and optimize revenue operations systems to enhance performance, drive efficiency, and scale revenue initiatives. Collaborate across teams to implement advanced automation, data governance, and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$144K - $288K *

Empower the development of scalable AI/ML solutions through leadership, architectural innovation, and cross-functional collaboration to enhance enterprise capabilities and deliver exceptional health o...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Healthcare

$90K - $130K *

Accelerate progress at integrated marketing by leading dynamic campaigns that enhance engagement, drive revenue, and leverage AI tools to optimize performance across cross-functional teams in a fast-p...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.