Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$241K - $295K *

Lead the charge in global clinical data management strategy and oversight. Drive data integrity, standardize processes, and ensure compliance across all phases of clinical trials, while building a hig...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Partner with us to drive strategic business growth through financial institutions. Engage with senior executives to articulate value propositions and create compelling ROI models, enabling data-driven...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Drive project success by collaborating with clients and engineers to implement AI infrastructure, ensuring alignment with client needs while managing technical requirements and project visibility...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$138K - $202K *

Drive impactful strategies in enterprise advertising sales, partnering with complex clients to leverage AI and predictive insights for revenue growth. Influence outcomes in a fast-paced environment wh...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Business Services

$110K - $130K *

Elevate the customer success experience for public sector clients, driving adoption and engagement. You'll bridge connections between government users and our product, ensuring impactful support acros...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$200K - $240K *

Shape customer success by leading technical engagements, addressing complex licensing and vulnerability needs. Collaborate across teams ensuring seamless integration while adapting to diverse customer...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Technical Services

$73K - $98K *

Empower provider support operations by leading multiple teams to enhance service delivery, drive performance improvement, and foster strong provider relations through strategic analysis and implementa...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Unlock potential by leading multiple Workday engagements and fostering strong client relationships. Drive project delivery while ensuring customer satisfaction and contributing to the growth of the Wo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$125K - $150K *

Join a team that's shaping the future of wellness by driving growth in key retail partnerships. This role encompasses account P&L ownership, strategic planning, and cross-functional collaboration to e...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$205K - $225K *

Join a dynamic team to lead program management strategies, implement best practices, and drive complex projects in drug development, ensuring alignment with corporate goals while mentoring your team f...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the development and management of strategic relationships with influential healthcare organizations, focusing on enterprise-level initiatives to enhance patient access and optimize treatment path...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Elevate your career by leading the product-led growth strategy for an AI-native platform. Own the customer journey from discovery to expansion, driving user adoption and monetization through innovativ...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Develop and execute business development strategies to drive growth. Oversee pipeline performance and strategic prospect relationships. Collaborate with cross-functional teams to identify opportunitie...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$80K - $95K *

Build and scale customer advocacy programs that transform satisfied customers into vocal advocates, enhancing brand reputation and driving measurable business impact through references, reviews, refer...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$120K - $150K *

Grow your career with a role that builds demand generation strategies and aligns marketing with sales, driving qualified pipeline and marketing revenue through innovative approaches and strong analyti...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Business Services

$135K - $160K *

Join a team that's redefining security excellence to protect our products. Lead and scale product security and operations while partnering across teams to ensure robust threat detection and incident r...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$135K - $160K *

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$121K - $161K *

Unlock potential by driving strategic financial insights for the Go-To-Market organization. Collaborate with executives to optimize revenue strategies and enhance organizational performance while fost...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$155K - $185K *

Lead the charge in demand generation strategy, directing acquisition efforts to convert prospects into customers. Collaborate cross-functionally to optimize multi-channel programs, drive strategic ini...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$187K - $253K *

Lead the charge in shaping brand strategies for complex enterprise solutions, driving customer engagement and trust. Collaborate cross-functionally to convey impactful narratives that illuminate the c...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$190K - $210K *

Empower the Product Marketing team to define categories and drive growth by developing compelling narratives, equipping teams for market success, and translating insights into customer value across es...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$168K - $187K *

Shape the future of enterprise architecture by aligning business needs with technology solutions. Collaborate across teams, drive innovation, and lead large-scale transformations, ensuring optimal des...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $240K *

Join a team that's shaping the future of CPQ solutions, driving growth and developing innovative strategies while collaborating with C-level executives and fostering high-performance teams in a dynami...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Enterprise Technology

$150K - $180K *

Drive transformative post-sales success by guiding C-level executives and ensuring alignment between ServiceNow's solutions and customer goals. Foster collaboration and deliver long-term value by proa...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Business Services

$175K - $196K *

Lead and optimize a global Solution Consulting team focusing on library software solutions. Collaborate with key stakeholders to enhance pre-sales strategies, drive revenue, and elevate customer engag...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.