Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

Jumpstart Your Career with Ladders

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$162K - $198K *

Unlock potential by spearheading growth marketing initiatives that enhance brand visibility and generate qualified leads in the higher education sector. Collaborate across teams to develop impactful A...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Elevate your career by leading global onboarding strategies that empower Sales teams. You'll develop engaging training programs, track metrics, and leverage your sales expertise to drive measurable gr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$105K - $125K *

Unlock potential by managing enterprise accounts, fostering relationships, and driving value through effective use of a SaaS platform. Collaborate with teams to ensure client success and identify grow...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Champion innovative learning experiences as you lead a team to create engaging digital content that enhances educational outcomes. Leverage data insights and creativity to drive product excellence wit...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $130K *

Elevate your career by managing diverse programs, overseeing audits, and collaborating with stakeholders for optimal performance and compliance. Lead a team of engineers while handling budgets and str...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$140K - $160K *

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$100K - $122K *

Join a dynamic team as a vital partner to the Chief Legal Officer, enhancing organizational effectiveness by managing complex priorities, fostering collaboration, and ensuring seamless communication a...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$210K - $302K *

Execute strategic sales initiatives for Critical Environments, leading a dynamic team to exceed revenue goals, foster customer relationships, and expand market presence across North America in high-st...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $150K *

Transform brand identity and content strategies, driving audience growth through innovative storytelling and influencer marketing, ensuring a consistent brand voice and collaborative partnerships acro...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$120K - $150K *

Elevate operational performance by leading transformational initiatives in claims and stop-loss administration. Collaborate with cross-functional teams to enhance capabilities, drive efficiency, and i...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Elevate client partnerships by leading innovative outcomes through automation, driving successful results for Fortune 500 companies while managing a global team and fostering long-term relationships w...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Business Services

$105K - $142K *

Unlock potential by designing and deploying AI solutions that enhance customer success, ensuring seamless engagement and operational efficiency throughout the AI lifecycle from concept to improvement...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$189K - $280K *

Champion the development of strategic partnerships, driving negotiations and execution with key players in the AI landscape. Collaborate cross-functionally to align company goals with actionable initi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$156K - $266K *

Lead the charge in transforming the insurance landscape by driving sales success, building a high-performing team, and collaborating with clients to deliver tailored solutions that enhance business ou...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in driving sales excellence by managing a dedicated team, fostering customer alignment, and executing impactful national account programs to achieve shared business objectives across r...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$189K - $280K *

Transform the strategic partnerships landscape by owning AI-native initiatives, collaborating with key stakeholders to execute impactful partnerships within a fast-paced environment, and leading from...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $115K *

Drive customer satisfaction and retention by managing enterprise accounts, enhancing application engagement, and delivering data-driven insights. Collaborate cross-functionally to ensure customers rea...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$96K - $125K *

Explore a critical role enhancing healthcare through quality management and client success. Leverage robust data analysis and cross-functional collaboration to drive impactful healthcare initiatives f...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$130K - $180K *

Drive market access strategies that enhance patient access and support the growth of innovative medical technologies. Collaborate cross-functionally to ensure effective reimbursement initiatives and e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $195K *

Empower a high-performing remote team as you oversee provider data management and credentialing frameworks. Drive strategic initiatives and optimize infrastructure to ensure accurate, compliant provid...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$185K - $352K *

Explore the future of clinical decision-making by leading data science initiatives, driving predictive modeling, and advancing AI capabilities to enhance patient care. Collaborate with cross-functiona...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $165K *

Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$100K - $130K *

Champion operational excellence by optimizing internal processes and driving client growth, ensuring seamless onboarding and collaboration across departments during a critical scaling period in a fast...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$215K - $225K *

Inspire customer success by owning client relationships, boosting adoption, and delivering exceptional value. Become a trusted advisor, drive key outcomes, and unlock upsell opportunities while workin...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.