Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$70K - $95K *

Innovate customer success by fostering strategic client partnerships, driving adoption, and enhancing user experience. Utilize technical acumen and sales expertise to deliver scalable solutions that a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$120K - $180K *

Advance your career by leading strategic sales initiatives, securing high-value deals, and driving collaboration across teams to expand our reach among Fortune 250 companies in the cybersecurity secto...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Explore new sales opportunities and lead a collaborative team to drive enterprise growth in secure networking solutions. Engage with clients and partners, making impactful connections to expand and fo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $175K *

Lead the charge in managing complex Salesforce projects, serving as the primary client liaison. You will utilize your expertise to deliver tailored solutions, drive impactful outcomes, and maintain st...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$160K - $175K *

Drive revenue growth by leading a dynamic sales team in the SLED sector. You'll enhance customer retention, spearhead new acquisitions, and collaborate with various stakeholders to achieve ambitious s...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$200K - $220K *

Accelerate progress at driving sales growth through Managed Service Providers. Leverage your expertise in cybersecurity technology sales to identify and enable new partnerships, ensuring pipelines are...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Architect a thriving national service sales strategy to elevate recurring revenue, enhance contract retention, and establish long-term customer relationships within a fast-paced and dynamic environmen...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$133K - $190K *

Optimize the onboarding experience for new members by strategically enhancing their first interactions and engagement with our platform to drive growth and success in mental healthcare access and util...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $219K *

Lead innovative strategies in Life Insurance underwriting, driving product development and market outreach. Collaborate cross-functionally to enhance growth and position the company as an industry lea...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $130K *

Unlock the potential of healthcare sales by driving enterprise opportunities and executing full-cycle sales processes while collaborating with key stakeholders to deliver tailored solutions that enhan...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $130K *

Drive innovation in government solutions as a Solutions Product Manager, blending strategic leadership with hands-on execution to address customer needs and create impactful geospatial products while...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$93K - $124K *

Drive end-to-end execution of presales programs, ensuring alignment across functions, managing risks, and facilitating smooth operations for complex deals, while optimizing processes to support busine...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $150K *

Reimagine enterprise data governance by leading the strategy and execution of comprehensive data stewardship, compliance, and quality initiatives across diverse healthcare and analytics ecosystems, wh...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive strategic sales initiatives by engaging C-level executives and unifying internal teams to deliver robust supply chain solutions that exceed quotas and unlock business potential...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $166K *

Join a team that's redefining user authentication and onboarding for free streaming. This role drives strategy, execution, and cross-functional collaboration to enhance user experiences, engagement, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$209K - $229K *

Join a team that's dedicated to ensuring the operational excellence of commercial manufacturing, driving performance improvement and quality assurance in collaboration with CDMO partners to deliver li...

US-AnywhereRemote

Yesterday

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$108K - $201K *

Lead the charge in developing and executing alliance sales strategies for government markets. Drive revenue growth through strategic partnerships while navigating complex ecosystems to deliver impactf...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$95K - $115K *

Join a team that's driving educational equity! This role empowers you to engage with K-12 districts, building strategic partnerships to enhance early literacy solutions across a defined territory. Ach...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Champion innovative real-world evidence projects, lead strategic initiatives, and drive client satisfaction while mentoring a skilled team. Collaborate with business development partners to ensure imp...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$130K - $155K *

Empower our sales team by developing innovative strategies to drive growth in oncology translational science. Join us in creating impactful relationships and leveraging market opportunities while work...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$81K - $139K *

Serve as a strategic driver in marketing professional learning solutions, enhancing adoption and engagement. Collaborate across teams to elevate service value, ensuring alignment in messaging and exec...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$176K - $238K *

Champion strategic program management for a dynamic data marketplace, leading cross-functional teams to drive software development lifecycle. Ensure alignment on priorities and metrics for continuous...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$132K - $172K *

Join a team that's driving innovative strategies in Technical Operations, executing complex biologic development projects while collaborating cross-functionally to achieve successful program milestone...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $180K *

Shape the future of customer growth by leading strategic initiatives that drive net-new client acquisition, optimize conversion rates, and enhance overall funnel performance across multiple growth cha...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$100K - $130K *

Take ownership of operational excellence across multiple federal contracts, driving performance, managing teams, and ensuring compliance with government standards to maximize customer satisfaction and...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Aerospace & Defense

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.