Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$140K - $170K *

Accelerate growth in the Southeast by managing enterprise sales cycles, building strong client relationships, and delivering strategic health solutions to improve business outcomes and employee wellbe...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in enhancing user onboarding and product adoption through deep analysis of customer journeys and designing impactful experiences that drive growth in a B2B SaaS environment...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

$257K - $290K *

Transform the future of healthcare interoperability by leading strategic initiatives, ensuring compliance, and collaborating across teams to enhance data exchange and clinical outcomes, while managing...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$68K - $95K *

Join a team that's focused on delivering an exceptional lifecycle experience for our customers. Engage as their trusted advisor, manage relationships, and drive their success by optimizing performance...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$161K - $290K *

Empower our most significant clients by developing strategic relationships and innovative solutions to drive growth, profitability, and excellence in account management, while navigating complex busin...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$138K - $200K *

Lead the charge in shaping web experiences that engage and convert customers. Oversee a design team to innovate user interactions based on data and insights, ensuring a seamless customer journey acros...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Consumer Technology

$110K - $130K *

Empower success by managing key corporate accounts, driving sales growth, and maximizing profits through strategic planning and collaboration. Lead initiatives, analyze data, and engage with stakehold...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $176K *

Join a dynamic team to drive growth in B2B advertising by leveraging programmatic strategies, predictive intelligence, and AI insights. Partner with enterprise clients to accelerate pipeline and reven...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Champion product strategy by connecting Product, Engineering, and Go-to-Market teams. Drive execution and establish systems for measurable impact, building processes from the ground up in a high-growt...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$120K - $150K *

Accelerate patient care by leading case management practices across multiple facilities, ensuring compliance with standards and developing impactful quality programs. Collaborate with team members to...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $186K *

Lead strategic client relationships by driving value through comprehensive account management and solution selling, ensuring revenue growth and alignment with client goals for maximum profitability an...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$86K - $138K *

Transform customer engagement strategies by developing data-driven product roadmaps that enhance personalization and drive enterprise-wide alignment, leveraging your expertise to improve customer expe...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $115K *

Unlock your potential as a Senior Analyst supporting 340B operations. Drive technical deployments, optimize program compliance, and mentor junior team members while working remotely and collaborating...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$110K - $130K *

Champion customer success by onboarding and optimizing the AI-driven marketing platform. Manage SMB accounts, implement scalable solutions, and collaborate across teams to drive engagement and measura...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $180K *

Unlock your potential as you lead product marketing strategy and execution. Drive cross-functional collaboration to shape market positioning, optimize launches, and ensure customer advocacy while buil...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Shape the future of social media engagement by leading a dynamic team that drives cultural relevance and innovative creator partnerships across platforms. Propel brand visibility and influence through...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Media

$110K - $130K *

Collaborate with cross-functional teams to drive enablement, enhance sales readiness, and improve customer experience. Leverage data insights to create scalable programs and ensure alignment between s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$155K - $175K *

Take ownership of Revenue Operations by designing systems that enhance pipeline management, forecasting accuracy, and team enablement. Collaborate with growth and strategy teams to create reliable ana...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$161K - $269K *

Accelerate progress at the forefront of enterprise sales, guiding a team to exceed revenue targets while fostering a culture of learning and collaboration in a dynamic environment focused on Customer...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Accelerate customer success by forging strategic partnerships and guiding enterprise clients through their AI security journeys, ensuring they achieve measurable outcomes and realize business value fr...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$163K - $199K *

Transform our CRM ecosystem by driving Salesforce strategy, ensuring robust business and technical alignment to elevate customer and sales operations while enhancing user experience and data integrity...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Innovate with us to drive strategic product marketing initiatives that enhance capital equipment and consumable sales. Lead go-to-market strategies and foster market adoption, ensuring alignment with...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$77K - $97K *

Join a team that's dedicated to ensuring client success through strategic partnership and proactive solution adoption. Collaborate cross-functionally and guide clients to achieve measurable business o...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$110K - $130K *

Transform the global support organization by leading a team of 23, optimizing processes, and integrating AI technology, ensuring exceptional customer experiences and effective operational excellence a...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$210K - $310K *

Lead global mobility and immigration strategy by harmonizing processes, enhancing compliance, and supporting business growth while managing a distributed team to deliver an unparalleled employee exper...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.