Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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1
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$260K - $285K *

Champion operational excellence by leading a high-performing team to drive scalable processes, enhance efficiency, and implement innovative AI solutions that position the organization for global growt...

US-AnywhereRemote

4 weeks ago

  •   11 - 15 years exp.  •   Business Services

$140K - $160K *

Manage and inspire a sales team to achieve goals, develop strategies, and cultivate key client relationships, ensuring exceptional performance and growth within the assigned region...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Engage in strategic leadership to drive scalable healthcare implementation processes. Collaborate across teams to enhance client experiences, ensuring seamless project execution and robust data manage...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $234K *

Innovate executive compensation strategies that drive business outcomes. Lead materials for Compensation Committees, manage external partnerships, and ensure competitive equity programs while supporti...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$152K - $186K *

Lead the end-to-end product delivery process, integrating business needs with technology. Collaborate across functions to deliver AI-forward solutions targeting member outcomes while ensuring accounta...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$201K - $263K *

Shape the future of workforce strategy by leveraging AI and data to enhance organizational decision-making, ensuring a seamless integration of talent and technology for optimal efficiency and innovati...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$138K - $180K *

Advocate for business interests by fostering relationships with policymakers and stakeholders. Drive strategic government affairs initiatives that navigate the political landscape, influence policies...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$90K - $120K *

Accelerate product marketing success by leading go-to-market strategies and execution. Collaborate cross-functionally to enhance messaging, value propositions, and drive adoption through data-driven i...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $140K *

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$120K - $150K *

Join a team that shapes the future of digital product testing through new business development. Leverage your sales expertise to drive growth, create opportunities, and build relationships with tech l...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$140K - $155K *

Elevate marketing performance by designing and optimizing systems that enhance pipeline velocity and revenue growth, while strategically implementing technology solutions and insights that drive opera...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$200K - $250K *

Lead and enhance clinical management in acute and post-acute care settings by providing medical oversight, strategic direction, and support to improve programs, ensuring quality patient care and effec...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$78K - $105K *

Optimize user experiences by executing strategies across digital touchpoints. Collaborate with cross-functional teams to drive innovation and improve customer journeys, leveraging insights for impactf...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$123K - $184K *

Take ownership of a dynamic sales role focused on enterprise-level cybersecurity solutions. Drive revenue growth through strategic account management and new business acquisition while engaging with C...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$124K - $162K *

Elevate commercial operations by leading AI-native innovations, rebuilding core tools, and enhancing productivity across sales and customer success teams. Drive strategic initiatives, collaboration, a...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$135K - $210K *

Join a team that's transforming finance in a high-growth environment, collaborating with executives to drive financial strategies, build analytical models, and leverage AI to enhance decision-making a...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $150K *

Unlock potential by leading website strategy and development to enhance user experience and technical performance. Collaborate cross-functionally to optimize conversions across diverse buyer segments...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Unlock your potential as you lead seamless M7 platform activations in healthcare settings. You'll foster strong relationships with nursing leaders, ensuring optimal engagement and product adoption to...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Hospitals & Medical Centers

$200K - $400K *

Join a team that's revolutionizing banking technology by leading a global Field Engineering organization. Drive strategic alignment, enhance client engagements, and cultivate talent while showcasing i...

US-AnywhereRemote

1 week ago

  •   15+ years exp.  •   Finance & Insurance

$180K - $300K *

Lead the charge in enhancing patient experience for specialty products, driving continuous improvements, overseeing cross-functional teams, and ensuring compliance for top-tier patient services. Shape...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Advance your career by leading strategic sales initiatives, securing high-value deals, and driving collaboration across teams to expand our reach among Fortune 250 companies in the cybersecurity secto...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $180K *

Explore new sales opportunities and lead a collaborative team to drive enterprise growth in secure networking solutions. Engage with clients and partners, making impactful connections to expand and fo...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $175K *

Drive revenue growth by leading a dynamic sales team in the SLED sector. You'll enhance customer retention, spearhead new acquisitions, and collaborate with various stakeholders to achieve ambitious s...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$70K - $95K *

Innovate customer success by fostering strategic client partnerships, driving adoption, and enhancing user experience. Utilize technical acumen and sales expertise to deliver scalable solutions that a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$115K - $175K *

Lead the charge in managing complex Salesforce projects, serving as the primary client liaison. You will utilize your expertise to deliver tailored solutions, drive impactful outcomes, and maintain st...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.