Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$119K - $169K *

Lead customer insights initiatives to drive product strategy and marketing alignment. Engage with stakeholders, analyze feedback, and present actionable insights that enhance customer experience and i...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$160K - $200K *

Explore a pivotal role leading end-to-end tech delivery for client engagements. Shape credibility and drive stakeholder alignment while managing delivery performance across multiple workstreams in a f...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Technical Services

$96K - $192K *

Engage with enterprise customers to enhance success and satisfaction through AI and IoT solutions. Lead project execution, drive digital adoption, and manage relationships to deliver outcome-based ser...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$150K - $180K *

Manage customer experience initiatives, drive content development, and lead performance metrics to optimize engagement and retention across a diverse client base. Collaborate with teams to enhance ope...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$80K - $120K *

Lead the charge in transforming supply chain visibility for enterprises by orchestrating complex implementations, ensuring clients derive maximum value through expert consultation and project manageme...

US-AnywhereRemote

Reposted 2 days ago

  •   Less than 5 years exp.  •   Transportation

$150K - $180K *

Pioneer impactful strategies in value-based care operations, leading cross-functional initiatives and partnerships to enhance risk stratification insights and support practices in delivering sustainab...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$225K - $275K *

Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$220K - $250K *

Advance a high-performing partner network by managing relationships, overseeing team execution, and driving strategic market decisions to enhance operational efficiency and partner success across a su...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Shape strategic partnerships by owning enterprise account growth, fostering executive relationships, and leading cross-functional teams to drive market expansion while consistently achieving and forec...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate growth by owning key account relationships, driving revenue, and ensuring customer success. Collaborate at all levels, lead large transactions, build a robust pipeline, and exceed sales goa...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $120K *

Partner with us to transform client engagement for accounting firms. Leverage your CPA background to deliver impactful demos, drive pilot success, and collaborate across teams to enhance product posit...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$80K - $95K *

Drive impactful healthcare solutions as you oversee onboarding projects, ensuring seamless implementations through hands-on training, expert communication, and collaboration with clients and teams, tr...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$149K - $191K *

Join a team that's leading product strategy and vision for clinical solutions, ensuring they deliver clinical and financial value. Collaborate cross-functionally to tackle complex problems and drive m...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Transform the Sales Engineering function by building and leading a high-performing team. Collaborate with sales leadership to drive technical strategy, engage with enterprise clients, and enhance prod...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Transform partner engagement by leading a high-performing team to accelerate revenue growth and implementation of strategic partner sales initiatives across North America, driving operational excellen...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Information Technology

$95K - $130K *

Transform clinical operations by leading workforce management, optimizing patient flow, and enhancing provider scheduling in a dynamic, multi-state healthcare environment. Drive data-driven decision-m...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Lead the charge in delivering a robust Cybersecurity program by guiding Security teams in architecture, operations, and identity management, ensuring enterprise-wide protection against emerging threat...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$179K - $205K *

Take ownership of clinical trial operations, ensuring execution within budget and compliance. Lead cross-functional teams, manage timelines, develop SOPs, and mentor staff to deliver results and maint...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$135K - $160K *

Join our dynamic team as you build and lead a new Account Management function, driving client retention and revenue growth through strategic oversight and hands-on management of client relationships a...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $130K *

Drive new business growth by building relationships with CPG brands, leveraging effective sales strategies and deep industry insights to enhance marketing and advertising efforts within the consumer p...

US-AnywhereRemote

Reposted 4 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$210K - $245K *

Champion healthcare value through rigorous health economics and analytics. Lead a small team to measure and quantify clinical outcomes, translating them into defensible economic value for payers, whil...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Advance customer success by leading a global Account Management team, driving revenue growth and retention for enterprise accounts while building robust relationships with C-suite stakeholders and inf...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$237K - $300K *

Lead the design and implementation of transformative customer support solutions, enhancing AI efficiency and driving collaboration across teams. Your strategic vision will shape a seamless experience...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$72K - $90K *

Join a team that shapes the future of AI voice deployment, directly partnering with enterprise customers to design, build, and troubleshoot sophisticated voice agents while driving technical success a...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Enterprise Technology

$209K - $255K *

Engage in strategic consumer intelligence leadership, driving growth through deep insights, analytics, and AI capabilities. Collaborate cross-functionally to inform brand strategies and elevate decisi...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Food & Beverages

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.