Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.
As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.
Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.
Ladders provides tools, resources, and opportunities that can help you take that ambitious step forward on your career path. Begin your journey today with Ladders.
$90K - $120K *
Champion customer success by building strong relationships, conducting data analyses, and driving value on the platform in a dynamic, cross-functional environment. Collaborate with teams to strategize...
4 weeks ago
$160K - $180K *
Elevate customer relationships as you drive growth, retention, and satisfaction with enterprise accounts. Develop your team, collaborate with Product and Engineering, and ensure strategic outcomes whi...
6 days ago
Enterprise Customer Success Specialist
$90K - $120K *
Join a team that's essential in supporting Enterprise Customer Success. You'll ensure high-stakes accounts run smoothly by coordinating key documents, managing communications, and tracking commitments...
Today
$120K - $150K *
Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...
3 days ago
$80K - $120K *
Elevate your career by managing key customer relationships, driving retention and growth strategies. Collaborate cross-functionally to enhance customer value while executing renewal processes and expl...
2 weeks ago
Manager, Customer Success Operations
$115K - $194K *
Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...
1 week ago
Client Success Delivery Manager
$90K - $120K *
Unlock potential by driving client success initiatives, enhancing internal operations, and coordinating cross-functional efforts to ensure enterprise accounts deliver measurable value while fostering...
1 week ago
$70K - $95K *
Contribute to customer success as a manager, enhancing engagement and ensuring customer satisfaction through effective software utilization and strategic growth initiatives in diverse industries...
6 days ago
Director of Client Success, Partners
$120K - $150K *
Shape the future of healthcare reimbursement by leading strategic partner relationships. As a key member of the Client Experience team, you'll develop and execute innovative strategies to ensure partn...
3 weeks ago
Customer Success Manager, Cohort
$90K - $120K *
Optimize customer success by building lasting relationships and driving software adoption. Engage with healthcare organizations to ensure satisfaction and retention while aiding in strategic onboardin...
2 weeks ago
$128K - $226K *
Join a team that empowers enterprise customers to realize their CX vision. Drive strategic partnerships, facilitate renewals, and lead cross-functional collaborations, utilizing your expertise to enha...
1 week ago
Customer Success Manager, Payer & Employer
$113K - $170K *
Join a team that's dedicated to cultivating strong, strategic relationships with high-value customers, driving product adoption, and ensuring successful outcomes to achieve growth and renewals...
4 weeks ago
$80K - $100K *
Grow your career with a vital role fostering enterprise customer relationships. Collaborate across teams to drive strategic conversations, enhance value, and ensure client success through innovative s...
1 week ago
$91K - $143K *
Join a team that's dedicated to driving customer success through strategic engineering transformations, managing customer relationships from implementation to renewal to ensure optimal product utiliza...
1 week ago
$80K - $120K *
Engage customers by leading the entire lifecycle from onboarding to loyalty. Drive retention through targeted campaigns, data analysis, and exceptional support, influencing strategy and improvements a...
Reposted 2 days ago
$70K - $95K *
Empower customer success by fostering relationships, enhancing platform adoption, and driving retention. Collaborate with clients to define goals, analyze usage data, and proactively address issues to...
2 weeks ago
Senior Customer Success Manager
$140K - $175K *
Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...
3 weeks ago
$108K - $191K *
Drive customer success by building strategic partnerships that enhance engagement, satisfaction, and growth, ensuring clients maximize their investments while acting as a trusted advisor and advocate...
1 week ago
$85K - $115K *
Elevate customer success by managing relationships, driving product adoption, and enhancing client value through strategic insights and data analysis to ensure satisfaction and retention in a dynamic...
Today
$115K - $140K *
Drive customer success and satisfaction by ensuring seamless onboarding, product adoption, and retention for our SaaS pricing solutions. Collaborate with teams to identify growth opportunities and fos...
Reposted 6 days ago
Sr. Director, Client Success - Strategic Health Plans
$165K - $180K *
Transform client relationships by managing a diverse portfolio of health plans, ensuring exceptional service delivery, and driving strategic outcomes that generate value and demonstrate key metrics. E...
6 days ago
Director, AI Transformation & Customer Success
$223K - $316K *
Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...
1 week ago
$120K - $140K *
Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...
4 days ago
$174K - $262K *
Lead the charge in transforming sales strategy to drive global revenue growth, operational excellence, and cross-functional alignment. Inspire a high-performing team while innovating processes and str...
Reposted 2 days ago
$70K - $95K *
Partner with us to enhance customer success within the education sector, fostering strong relationships, leveraging data insights, and driving platform adoption while working collaboratively across te...
2 weeks ago
What are some roles and responsibilities of a Director, Customer Success?
A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.
What skills are required for a Director, Customer Success role?
Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.
Why should I apply for a Director, Customer Success job through Ladders?
Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.
How can Ladders help me in my job search?
Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.