Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$100K - $120K *

Accelerate client success by managing a portfolio of accounts, driving adoption, and ensuring satisfaction through expert guidance on Salesforce and Litify solutions, enabling significant organization...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$153K - $273K *

Drive excellence in Financial Operations by leading Source-to-Pay and Compensation Operations. Build best-in-class processes, promote automation, and enhance employee and vendor experiences in a dynam...

US-AnywhereRemote

5 days ago

  •   11 - 15 years exp.  •   Finance & Insurance

$90K - $120K *

Champion operational excellence by leading the product support team. Ensure outstanding service delivery, streamline support processes, and advocate for customer needs while collaborating with enginee...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$147K - $273K *

Grow your career with a leading Customer Success team, managing enterprise accounts and enhancing client relationships through innovative strategies and coaching. Drive measurable outcomes and foster...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$228K - $263K *

Create a global demand generation strategy that drives growth, aligning Sales and Marketing. Lead a high-performing team to execute integrated campaigns, leveraging data analytics for optimization and...

US-AnywhereRemote

Reposted 5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$117K - $206K *

Drive growth by selling predictive solutions, cultivating strong customer relationships, and consistently exceeding sales targets. Leverage your expertise to navigate complex sales cycles and close hi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $105K *

Drive impactful customer success by managing accounts, fostering relationships, and ensuring RQI Portfolio adoption to meet financial and customer health goals. Utilize a consultative approach while s...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Join a team that's committed to driving customer success by managing accounts and implementing innovative solutions that support healthcare improvements and save lives. Build lasting relationships, ac...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Drive customer success by managing accounts, achieving sales targets, and implementing RQI Portfolio solutions to enhance hospital systems, ensuring engagement and retention through meaningful relatio...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$100K - $105K *

Drive customer success through account management, best practices sharing, and consultative implementation, impacting healthcare outcomes while building long-lasting relationships and ensuring custome...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$190K - $230K *

Join a dynamic team to enhance our growth engine by developing product systems that convert leads into trials and revenue. Collaborate across departments to drive impactful decision-making and create...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$155K - $175K *

Join a team that's shaping the future of HME sales through SaaS solutions. Lead strategic initiatives, drive revenue growth, and develop top talent while collaborating with cross-functional teams in a...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Healthcare

$201K - $251K *

Empower your career as a strategic leader in commercial training, driving innovative curriculum development in oncology that enhances clinical acumen and leadership skills across our customer-facing t...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$350K - $500K+*

Lead the charge in shaping and executing innovative partnership strategies that drive revenue in collaboration with major technology players. You will inspire a team to create impactful solutions and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$121K - $201K *

Empower enterprise clients as a trusted advisor, leveraging our platform to drive strategic marketing and CX solutions that deliver measurable outcomes, collaborating with cross-functional teams to ta...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$130K - $150K *

Unlock potential by driving strategic software sales, managing enterprise accounts, and executing complex sales cycles through consultative solutions. Collaborate with teams to enhance customer relati...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$189K - $246K *

Lead the charge in technical oversight of small molecule API development and manufacturing to drive successful product milestones and support lifecycle management. Collaborate cross-functionally to en...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $160K *

Shape the future of talent management by connecting strategy with execution. Drive organizational effectiveness and performance through innovative HR programs while leading a dynamic HR Business Partn...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$224K - $356K *

Join a team that's pivotal in driving federal software adoption, ensuring customer success through strategic guidance and relationship management in complex environments. Leverage your expertise to en...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Education, Government & Non-Profit

$80K - $85K *

Engage with post-sale clients to drive retention and expansion initiatives, enhancing relationships and maximizing growth opportunities. Demonstrate analytical prowess and strategic client management...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$130K - $180K *

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$157K - $200K *

Innovate sales strategies and drive revenue growth as a dynamic leader. Guide, develop, and scale a high-performing SaaS sales team while achieving personal quotas. Focus on maximizing customer value...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$100K - $130K *

Empower market strategies by driving compelling product narratives, positioning, and go-to-market success for a diverse product portfolio while collaborating cross-functionally to enhance customer und...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$200K - $250K *

Manage a talented team to drive growth in Consulting Account Management, focusing on strategy, client success outcomes, and system efficiencies while cultivating strong relationships with key stakehol...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Business Services

$150K - $190K *

Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.