Find Your Next Director, Customer Success Role with Ladders

Join Ladders to access a curated selection of Director, Customer Success jobs that pay over $100,000. If you’re looking to propel your career and work in a challenging, rewarding environment, you've come to the right place.

Roles and Responsibilities

As a Director of Customer Success, you'll be responsible for managing a team ensuring customer retention and growth. You'll oversee all aspects of account management, customer onboarding, and customer relations, while maintaining a keen focus on client satisfaction.

Why Director, Customer Success?

Working as a Director, Customer Success, you will have the opportunity to influence a company’s bottom line by fostering customer loyalty. It’s a significant, highly impactful role in any business today.

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$120K - $150K *

Lead the charge in developing and scaling Community Health Worker programs, transforming care delivery through strategic vision and operational excellence, while fostering relationships across stakeho...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $118K *

Advance customer success initiatives across Louisiana by leading a dynamic team and driving adoption of software solutions. Build relationships with stakeholders, ensuring alignment with healthcare go...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$293K - $335K *

Help us lead and develop a team of Sales Engineers to drive technical excellence, support complex sales cycles, and enhance customer engagement, all while building a scalable enterprise-focused organi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$185K - $200K *

Join a team that's dedicated to innovating commercial solutions that enhance patient engagement. Leverage market insights and collaboration to create impactful products that serve both patients and ph...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$144K - $294K *

Drive strategic market opportunities for managed services, overseeing product messaging, launches, and cross-functional collaboration. Elevate the portfolio's impact through market insights and enable...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

$150K - $175K *

Drive your career with a strategic leadership role focused on cultivating and expanding partner management within the HCM and payroll ecosystems. You'll be the key executive driving engagement and rev...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$104K - $131K *

Drive high-impact customer experiences through innovative event strategies and seamless execution across diverse formats. Lead complex event management that fosters collaboration, operational excellen...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Hospitality & Recreation

$150K - $180K *

Join a team that's redefining operational excellence in healthcare. Drive strategic product and business enablement initiatives, enhancing non-clinical systems to improve efficiency and patient outcom...

US-AnywhereRemote

Reposted today

  •   8 - 10 years exp.  •   Healthcare

$113K - $197K *

Elevate the quality of care by leading provider performance strategies, ensuring compliance and transforming healthcare delivery across diverse teams to enhance member experiences and health outcomes...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Healthcare

$125K - $150K *

Shape the future of enterprise client relationships by leading strategic engagements, driving growth, and fostering long-term value. Collaborate with C-suite executives to enhance client satisfaction...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Drive strategic growth as you build relationships with C-level executives, lead complex sales cycles, and exceed quotas in selling enterprise-level SaaS solutions to $20bn+ clients while managing a de...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$87K - $118K *

Join our dynamic team to drive customer success by optimizing AI-driven solutions. You'll manage key accounts, enhance user experiences, and contribute to revenue growth through strategic problem-solv...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$131K - $171K *

Unlock growth by leading a regional Customer Success team focused on retention, adoption, and overall customer satisfaction. Collaborate cross-functionally to drive value, mitigate risk, and ensure me...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$250K - $300K *

Join a dynamic team as you drive product growth through activation and expansion strategies. Collaborate with cross-functional leaders to enhance self-serve experiences and optimize customer engagemen...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$116K - $195K *

Shape targeted account-based marketing strategies and execute initiatives for strategic Enterprise accounts, driving collaboration across sales and marketing teams to achieve measurable business outco...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$160K - $200K *

Engage with C-level leaders in Healthcare, driving client value and operational excellence by cultivating relationships, managing pipelines, and delivering innovative business solutions. Oversee strat...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $200K *

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Join a dynamic team to lead strategic market access initiatives, driving client growth and success while fostering collaboration across departments to ensure innovative solutions in the managed market...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $105K *

Redefine client success in healthcare by managing operational processes and reporting for a strategic partnership. Collaborate cross-functionally to ensure alignment and drive outcomes for employer gr...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $200K *

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$140K - $170K *

Lead the charge in pioneering marketing analytics by managing client engagements, guiding a skilled team, and driving growth through strategic insights and innovative methodologies in data science...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $170K *

Reimagine partner collaboration by driving growth in channel partnerships. Lead a team to source, sign, and activate partners while ensuring a steady pipeline of leads through innovative go-to-market...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Join a dynamic team as you drive business growth in the West Region by leveraging relationships, implementing innovative strategies, and delivering exceptional consultative services to clients and bro...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$210K - $250K *

Accelerate progress at the forefront of data product innovation, leading enterprise strategies, driving growth, and shaping the future of customer-facing data solutions while ensuring compliance and e...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Healthcare

$120K - $145K *

Oversee critical partner engagements from initiation through execution, driving joint governance and ensuring project success. This high-impact, leadership role connects sales and operations with clie...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Telecommunications & Hardware

Frequently Asked Questions (FAQ)

  • What are some roles and responsibilities of a Director, Customer Success?question toggle

    A Director, Customer Success oversees customer onboarding, ensures customer retention, manages customer relations, and aims to grow the company's customer base.

  • What skills are required for a Director, Customer Success role?question toggle

    Apart from strong leadership, communication, and organization skills, a Director, Customer Success should also have a solid understanding of customer relations, data analysis, and business metrics.

  • Why should I apply for a Director, Customer Success job through Ladders?question toggle

    Ladders hosts a wide variety of high-paying professional jobs including Director, Customer Success roles. Our platform connects you with opportunities that match your skills and career goals.

  • How can Ladders help me in my job search?question toggle

    Ladders not only provides high-paying job opportunities but also offers resources like resume reviews, networking events, and industry insights to give you a competitive edge in your job search.