Director, Customer Success Jobs in Boston, MA

Drive the product narrative for a comprehensive identity security platform. Lead marketing initiatives across business units while ensuring cohesive messaging and competitive positioning to enhance ma...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Transform client relationships by owning the entire journey from launch to renewal, ensuring seamless implementation and continuous growth. Leverage strong communication and organizational skills to d...

Transform customer relationships by leading a dynamic team, driving renewals, and fostering success. Engage cross-functionally to optimize outcomes in a fast-paced SaaS environment, making a significa...

Drive customer success by fostering relationships and ensuring product adoption. Collaborate with users to identify needs, offer training, and remove obstacles, enhancing the overall customer experien...

Unlock your potential as a Customer Success Manager, where you’ll cultivate long-term client relationships, drive satisfaction, and provide strategic insights to ensure clients maximize their use of o...

Join a dynamic team to enhance customer success through impactful content creation and enablement. Lead projects, manage stakeholder communications, and develop robust training programs that drive use...

Join us to drive merchant success and revenue growth through strategic relationship management and cross-functional collaboration, ensuring optimal performance of partnerships and delivering exception...

Champion AI adoption as a strategic partner, driving transformation for clients in a complex tech landscape. Collaborate closely with stakeholders to optimize use of Claude, enhance business outcomes...

Lead the charge in empowering customers to achieve their business goals through strategic partnership and effective use of innovative technologies like AI and automation, ensuring successful adoption...

Shape the future of our sales strategy, driving growth in mid-market and webinar sales by leading a dynamic team, implementing effective coaching, and designing innovative outbound approaches to enhan...

Tackle customer success challenges as you build relationships with key clients. Drive adoption and retention of analytical solutions in academia and government sectors, while aligning with sales for e...

Drive customer success by cultivating relationships with strategic accounts, ensuring satisfaction, retention, and growth. You will be the executive liaison managing comprehensive account health and o...

Transform customer onboarding by leading a high-performing team to optimize software adoption and payment utilization while enhancing the customer experience and driving revenue growth. Collaborate cr...

Lead and grow a team of Customer Success Managers to enhance client experiences in life sciences. Manage strategic accounts, drive projects from concept to delivery, and bridge communication between c...

Lead the charge in fostering dynamic relationships with strategic healthcare partners. This role requires navigating complex client ecosystems, influencing decisions, and driving collaborative innovat...

Oversee client delivery operations, driving excellence in services and relationships while managing teams and strategic client growth. Collaborate closely with leadership to ensure successful engageme...

Drive successful delivery of innovative solutions for MSOs and broadband providers. Collaborate with internal and external teams to execute product initiatives from concept to rollout, ensuring they m...

Empower the customer success strategy for our organization by engaging key clients, leading program design, and optimizing performance metrics. Drive growth initiatives and influence high-level strate...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...

Champion client success by optimizing relationships, driving platform adoption, and delivering measurable value. Collaborate with cross-functional teams to ensure customer satisfaction and long-term g...

Engage with U.S. healthcare clients to enhance their success by onboarding, training, and providing strategic insights. Build lasting relationships and advocate for their needs to drive product improv...

Join a team that supports client success by managing relationships, driving revenue growth, and ensuring product adoption of our MIP platform. Collaborate with partners and internal teams to enhance c...

Lead and innovate Tapcheck's Customer Success strategy across support, onboarding, and account management, driving retention and revenue growth while developing a high-performing team in a fast-paced...