Director, Customer Success Jobs in Cambridge, MA

Transform customer journeys by managing post-sales success and implementation. Leverage your expertise to foster strong relationships, guide usage expansion, and advocate for clients between teams, en...

Empower customer success by driving relationships, adoption, and strategic alignment with key accounts. Leverage insights to enhance value realization and ensure customer satisfaction through proactiv...

Join a team that's shaping Customer Success by leading a skilled group focused on enhancing client engagement across diverse account tiers while utilizing data-driven insights to foster retention and...

Champion the evolution of our adtech solutions, driving value through strategic relationships and seamless campaign execution, while leveraging innovation to enhance user experience for clients and pa...

Unlock potential by leading a dynamic Customer Success team focused on driving value and growth for strategic enterprise clients. Foster partnerships and ensure high-quality engagement to enhance cust...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

Drive customer success by managing key accounts, enhancing satisfaction, and increasing retention. Leverage strong relationships, data analysis, and subject matter expertise to optimize client experie...

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

Join a team that's dedicated to driving success for enterprise customers. In this role, you'll foster strong relationships, deliver strategic insights, and ensure alignment between customer needs and...

Transform healthcare outcomes by leading strategic partnerships with health systems and large practices. Drive measurable results while mentoring junior team members and advocating for customer needs...

Unlock potential by leading strategic initiatives within a key client account, driving growth and enhancing relationships with top stakeholders while managing complex data services in AI and machine l...

Elevate your career by managing complex client relationships, driving strategic growth and innovation in AI and data solutions for enterprise-level accounts, particularly within the expansive Amazon e...

Inspire exceptional customer success as you lead strategic initiatives, mentor teams, and cultivate executive relationships across Portfolio accounts, driving value, retention, and growth through coll...

Drive customer success by managing relationships post-onboarding, ensuring clients achieve their business goals while collaborating cross-functionally to enhance product adoption, engagement, and over...

Elevate customer success by guiding private practices through implementation and growth. Utilize your problem-solving abilities to drive meaningful change and enhance financial performance while ensur...

Join a team that's dedicated to delivering exceptional customer experiences. You will be instrumental in managing relationships and ensuring client success through proactive engagement and strategic a...

Drive customer success by building trusted relationships and guiding global enterprises through their journey, ensuring satisfaction, retention, and measurable outcomes while managing renewals and exp...

Accelerate progress at a leading EdTech company by driving scalable Customer Success strategies for SMB and Schools segments. Lead teams, optimize models, and ensure customer engagement and retention...

Lead customer success initiatives, implementing best practices for maximizing ROI in Enterprise Asset Management while mentoring a team to foster customer advocacy and enrich service delivery...

Transform customer success by building and leading a high-performing team of Strategic CSMs, developing consultative partnerships, and establishing foundational metrics and frameworks for enterprise-l...

Grow customer success strategies by leading a team of CSMs, enhancing satisfaction, retention, and expansion. Collaborate across departments to align objectives while driving performance and process i...

Elevate our Customer Success strategy by leading a team that manages diverse accounts, optimizing engagement models, and creating data-driven solutions to enhance retention and support growth across a...

Join us to lead a high-performing team of Client Success Managers, empowering client relationships and driving service excellence. This role blends strategic oversight and operational management to en...

Elevate your career by managing key customer relationships, driving retention and growth strategies. Collaborate cross-functionally to enhance customer value while executing renewal processes and expl...

Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...