Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Executive Director - Client Care
$130K - $180K *
Pioneer and scale a global client support organization, enhancing customer satisfaction and operational efficiency across digital banking platforms in a dynamic, high-growth environment...
4 weeks ago
Senior Manager, Marketing Business Partner
$90K - $120K *
Transform market engagement by building strategic partnerships with GMs, translating performance data into actionable narratives, and driving communication between centralized marketing and field oper...
2 days ago
$120K - $180K *
Join a team that's driving revenue growth by leading a high-performing sales organization. You'll develop strategies, manage an elite team, and build lasting relationships with enterprise clients to e...
3 weeks ago
$90K - $120K *
Drive growth and profitability by leading sales operations and strategies across HVAC, Plumbing, and Electrical services. Oversee performance metrics and compliance while fostering a high-performance...
Reposted 2 weeks ago
Director, Retail Market Planning
$100K - $130K *
Shape the future of store growth by leading strategic planning and site selection. Drive profitability through team collaboration, market analysis, and innovative process improvements while focusing o...
Reposted 4 days ago
Senior Director, Client Media Solutions
$140K - $165K *
Lead the charge in developing audience-first media strategies for healthcare clients, guiding integrated planning and investment strategies to achieve impactful business outcomes while fostering team...
1 week ago
Senior Manager, Marketing Business Partner
$100K - $130K *
Unlock your potential as a marketing business partner, bridging central marketing and field operations. Leverage data insights and relationship management to drive engagement and performance across mu...
2 days ago
Senior Manager, Marketing Business Partner
$90K - $120K *
Transform marketing engagement by bridging the centralized team with GMs across multiple locations, ensuring actionable insights and driving performance through robust data narratives and strategic pa...
2 days ago
Executive Director, US Head of SCIB Transaction Management
$280K - $370K *
Join a team that's leading US SCIB Transaction Management, ensuring controlled lending processes across functions. Drive execution quality and compliance while mentoring a high-performing team within...
Yesterday
Sr. Director, Technology Cost Transparency
$150K - $180K *
Lead the Cost Transparency program, ensuring full cost visibility and data-driven decisions across products and platforms. Drive financial management, stakeholder alignment, and implement methodologie...
3 weeks ago
General Manager - St Charles, MO
$75K - $95K *
Drive operational excellence by leading multiple warehouse and fulfillment facilities. Enable growth through strategic leadership, client engagement, and continuous improvement initiatives while ensur...
1 week ago
Director, Financ Plan & Analysis
$115K - $160K *
Transform financial strategy by leading a high-performing team to enhance planning and analysis, fostering strong partnerships across units while driving business insights, accountability, and operati...
2 weeks ago
$80K - $90K *
Lead the charge in optimizing dock operations to enhance safety, efficiency, and team performance. As an Operations Supervisor, you will oversee freight handling, enforce policies, and ensure timely d...
1 week ago
Sr. Director, Technology Cost Transparency
$150K - $180K *
Join a team that's driving the transformation of cost visibility at the enterprise level. Oversee the delivery of the Cost Transparency program, enabling data-driven decisions and fostering collaborat...
3 weeks ago
$90K - $110K *
Champion growth by leading a dynamic sales team while driving revenue strategy and relationships across multiple premium brands. Engage directly with clients to close high-value deals and shape a thri...
2 weeks ago
$150K - $180K *
Lead the charge in strategic marketing initiatives, driving product launches, and aligning creative efforts with business goals. Collaborate across teams to ensure effective communication, brand consi...
6 days ago
$110K - $140K *
Grow your career with a dynamic team where you will shape HR strategies, enhance recruitment processes, and cultivate a thriving workplace culture, all while ensuring compliance and efficient operatio...
1 week ago
$90K - $120K *
Join our dynamic team to oversee the delivery of maintenance services, ensuring excellence in client satisfaction. Lead, mentor, and develop staff, while driving business growth and improving performa...
2 weeks ago
$130K - $180K *
Shape the future of product management by leading cross-functional teams, driving product strategy, and delivering innovative solutions that meet customer needs in academia and government, ensuring im...
Reposted 1 week ago
Senior Director, Program Management
$219K - $285K *
Lead the charge in driving strategic program management for innovative therapies, overseeing complex development across clinical and commercial functions while ensuring alignment and collaboration wit...
Today
Director, Financial Planning & Analysis
$120K - $150K *
Take ownership of the FP&A function, driving data-driven decision-making and automation in a complex operational environment while collaborating with leadership to enhance financial performance and st...
3 weeks ago
Senior Director, Global Supply Chain - Industrials
$150K - $180K *
Unlock a transformative global supply chain by leading strategies that drive operational excellence, enhance service delivery, and foster digital innovation across industrials, ensuring seamless execu...
2 weeks ago
Director, Supply Chain / Project Management
$185K - $230K *
Unlock potential by leading supply chain operations for AI server products. With 12+ years of experience in hardware manufacturing, you'll manage materials planning, logistics, and cross-functional pr...
4 weeks ago
Director, Supply Chain / Project Management
$185K - $230K *
Optimize end-to-end supply chain operations for AI server products, integrating market analysis, materials planning, and logistics to ensure timely, cost-effective delivery while leading cross-functio...
4 weeks ago
$125K - $185K *
Drive the commercial success of pivotal food categories by executing strategic partnerships and managing licensing agreements to ensure brand integrity while spearheading growth opportunities in North...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.