Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$125K - $150K *

Empower exceptional healthcare outcomes by leading a high-performing team to drive client success and operational excellence in solution adoption. Focus on talent development, strategic planning, and...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$125K - $150K *

Accelerate progress at client success by leading the Clearinghouse Solution Adoption team. Drive implementation, optimize client experiences, and ensure operational excellence while developing high-pe...

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $250K *

Drive revenue growth by managing a portfolio of financial institutions, developing strategic marketing plans, nurturing client relationships, and executing the full sales cycle to uncover and seize ne...

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Elevate the regional sales strategy by leading a dedicated team, driving customer satisfaction, and identifying market opportunities. Collaborate with territory managers to implement effective sales i...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $185K *

Elevate strategic partnerships by managing key relationships, developing governance, and driving opportunities across functions to enhance growth and collaboration within the organization...

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $180K *

Transform enterprise mobility by leading growth strategies, fostering key partnerships, and guiding high-performing sales teams to drive sustainable revenue and profitability across diverse markets an...

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$110K - $116K *

Engage in impactful leadership as you oversee daily operations across multiple kitchen locations, guiding managers while ensuring compliance and performance excellence in a dynamic, hybrid setting...

3 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$140K - $175K *

Support cross-functional teams to implement AI-driven healthcare solutions, driving project success and ensuring post-implementation ROI. You'll tackle challenges in customer engagement and enhance th...

Reposted 6 days ago

  •   8 - 10 years exp.  •   Healthcare

$163K - $218K *

Shape the future of media management by leading the evolution of a content platform. Drive strategy, enhance user experiences, and collaborate across teams to deliver innovative publishing solutions f...

1 week ago

  •   5 - 7 years exp.  •   Media

$128K - $209K *

Lead the charge in executing strategic sales initiatives and optimizing operations while collaborating cross-functionally to drive effective long-term revenue growth and enhance sales effectiveness ac...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$139K - $209K *

Unlock the potential of sales operations by driving strategic initiatives, enhancing process efficiency, and collaborating cross-functionally to achieve sustained revenue growth in an evolving media s...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$139K - $209K *

Engage with cross-functional teams to drive strategic sales initiatives, optimize processes and enhance effectiveness for long-term revenue growth. Be a key contributor to the Sales Operations team, e...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$128K - $209K *

Lead the charge in transforming sales operations by executing strategic initiatives that enhance sales effectiveness and drive sustainable revenue growth through cross-functional collaboration and dat...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$128K - $209K *

Optimize strategies for sales effectiveness, driving revenue growth through cross-functional collaboration. Lead operational execution of initiatives, enhance processes, and provide actionable insight...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$128K - $209K *

Unlock potential by driving strategic initiatives to optimize sales operations, enhancing cross-functional collaboration, and delivering actionable insights for sustained revenue growth in a dynamic s...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$128K - $209K *

Drive strategic initiatives within Sales Operations to optimize processes, enhance revenue growth, and deliver actionable insights. Collaborate cross-functionally, manage performance metrics, and lead...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$139K - $209K *

Champion cross-functional sales strategies to enhance effectiveness, optimize processes, and drive measurable outcomes, fostering long-term revenue growth through strategic initiatives and team leader...

2 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Champion revenue growth by leading a sales team to foster client relationships, strategize for market expansion, and achieve profitability targets in a dynamic industrial environment. Unlock potential...

Brampton, ONIn-Person

3 days ago

  •   5 - 7 years exp.  •   Business Services

$80K - $95K *

Champion operational excellence in a dynamic warehouse environment by leading a diverse team, ensuring compliance with policies, improving processes, and establishing strong customer relationships to...

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$87K - $131K *

Elevate your career by leading the Problem Management lifecycle, addressing complex incidents in automated material handling and warehouse systems. Collaborate across teams to identify root causes and...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$155K - $232K *

Elevate the shopping experience by leading a dynamic team that transforms brand strategy into impactful digital storefronts, ensuring seamless execution and engaging content for fan-favorite franchise...

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Unlock potential by overseeing multi-site operations while driving strategic growth and operational excellence. Collaborate with leadership to achieve objectives, enhance customer service, and build e...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Lead operational excellence across multiple sites by collaborating with business leaders to drive strategic initiatives, enhance customer service, and ensure profitable growth while managing daily ope...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Join a team that's driving operational excellence and strategic growth across multiple facilities while ensuring outstanding customer service and collaboration with business leaders...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$125K - $150K *

Optimize daily operations across multiple facilities to drive profitable growth, foster strategic collaboration, ensure safety, and deliver exceptional customer service, while managing staff developme...

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.