Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$155K - $208K *

Empower our team by leading product strategy and execution in the Music Supply Chain Technology space, delivering impactful solutions while mentoring others and driving innovation in a dynamic, fast-p...

2 weeks ago

  •   5 - 7 years exp.  •   Media

$130K - $180K *

Pioneer IT excellence across the USA Division, ensuring reliability and stability of infrastructure and applications while leading a talented team and managing vendor relationships to align with corpo...

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$100K - $130K *

Lead and inspire a sales team to drive growth and exceed targets. Collaborate with key stakeholders to optimize strategy and enhance market presence while fostering strong client relationships and tea...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$100K - $130K *

Join a team that drives growth through strategic leadership, mentoring sales associates, and optimizing resources. Collaborate to enhance market reach while consistently exceeding financial targets an...

4 weeks ago

  •   8 - 10 years exp.  •   Business Services

$70K - $102K *

Invent a culture of productivity by leading a skilled inbound team, ensuring safety, quality, and operational efficiency through strategic coaching and process improvements in a high-volume distributi...

3 weeks ago

  •   Less than 5 years exp.  •   Transportation

$80K - $110K *

Advance workplace safety by overseeing programs, conducting audits, and training employees. Foster a culture of safety, ensuring compliance with OSHA and industry standards across construction activit...

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$90K - $120K *

Join a team that champions small parcel logistics, driving strategic procurement and compliance initiatives to enhance service efficiency and customer satisfaction, while collaborating with cross-func...

2 days ago

  •   5 - 7 years exp.  •   Transportation

$112K - $128K *

Lead and develop a high-performing team across multiple locations while driving operational excellence and delivering exceptional customer experiences. Play a key role in managing company strategies a...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $128K *

Inspire excellence by leading a multi-unit portfolio, enhancing customer experiences and driving sales growth through effective team management and strategic execution. Your leadership will shape a hi...

2 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$105K - $121K *

Lead and develop a high-performing team across multiple locations, driving operational excellence and superior customer experiences while executing company strategies effectively. Your leadership will...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$100K - $116K *

Drive operational excellence and customer satisfaction while leading a high-performing team across multiple locations. Leverage your leadership skills to enhance recruitment, coaching, and business st...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $121K *

Empower a high-performing team to achieve operational excellence while delivering outstanding customer service. Manage multiple locations, streamline operations, and drive sales through effective lead...

2 days ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$112K - $128K *

Unlock potential by leading a dynamic team to drive operational excellence, deliver outstanding customer experiences, and implement strategies for multi-unit success. Your leadership will inspire grow...

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $128K *

Grow your career with a dynamic team focused on operational excellence, customer satisfaction, and strategic leadership across a multi-unit portfolio. Lead, develop, and inspire staff while driving bu...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $128K *

Inspire operational excellence and customer satisfaction in managing a multi-unit portfolio. Lead, mentor, and develop a high-performing team, utilizing data-driven strategies to drive sales and ensur...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $128K *

Empower teams to excel in operations and customer service while leading a portfolio of locations. Drive sales and enhance customer experiences through effective team management and strategic decision...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$112K - $128K *

Discover the opportunity to lead a dynamic team, manage multi-unit operations, and drive exceptional customer experiences while achieving sales goals and developing your career in a fast-paced environ...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$93K - $109K *

Accelerate operational excellence by leading a multi-unit team to achieve sales goals, enhance customer experiences, and drive business growth through effective coaching and analysis while ensuring co...

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$93K - $109K *

Optimize operational excellence by leading a multi-unit team, driving sales and providing exceptional customer experiences. Leverage analytics to identify trends and develop strategies for business gr...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$105K - $121K *

Manage multi-unit operations by leading a motivated team, driving exceptional customer experiences, and achieving sales goals. Leverage data to optimize performance and enhance brand presence while en...

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$93K - $109K *

Inspire operational excellence by leading multi-unit teams, enhancing customer experiences, and driving sales growth through effective communication and strategic management...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $116K *

Elevate operational excellence through team leadership, customer service, and analytics. Manage multiple locations to drive sales, enhance customer experiences, and ensure compliance with operational...

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$93K - $109K *

Join a dynamic team as you lead multi-unit operations, develop talent, enhance customer experiences, and drive sales metrics by leveraging analytics. Your leadership will empower a high-performing env...

4 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$93K - $109K *

Champion operational excellence by leading a dynamic team across multiple locations, enhancing customer experiences and driving sales through effective coaching and strategic management...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$100K - $116K *

Lead an engaged team to drive operational excellence and optimize customer experiences across multi-unit locations. Your leadership will enhance brand presence, improve sales, and foster a positive te...

1 month ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.