Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
National Account Manager (BCO)
$125K - $145K *
Champion the growth of transportation solutions by connecting with BCOs, driving sales initiatives, and collaborating across teams to achieve profitability while navigating a dynamic market landscape...
3 weeks ago
Director, Information Security & Compliance
$130K - $160K *
Elevate security posture by leading information security and compliance initiatives; manage audits, risk assessments, and access controls while collaborating with cross-functional teams to enhance ope...
3 weeks ago
$180K - $200K *
Lead the implementation of Lean Danaher Business System, driving operational excellence, safety, quality, and cost improvements at the Richmond site through mentorship, strategic partnership, and cont...
4 days ago
Director Operations North America
$130K - $160K *
Accelerate progress at a multi-site manufacturing operation delivering high-performance across Aerospace, Medical, Industrial, and Consumer markets. Lead teams to optimize safety, quality, and product...
Today
$140K - $160K *
Champion innovative healthcare solutions by building and managing a robust pipeline targeting hospitals and health systems, driving stakeholder engagement and sales growth while delivering measurable...
5 days ago
Director, Operational Excellence & Production Systems
$196K - $232K *
Grow your career with a strategic leader in operational excellence, driving transformation and collaboration across U.S. manufacturing operations to foster sustainable growth and efficiency through Le...
2 weeks ago
Director, Operational Excellence & Production Systems
$196K - $232K *
Pioneer sustainable growth and operational excellence by leading transformation initiatives and developing scalable systems within the U.S. ADS Operations organization, leveraging Lean principles and...
2 weeks ago
$90K - $100K *
Engage in leading and overseeing catering operations in a dynamic, upscale environment. Drive sales, enhance guest experiences, and build teams to meet strategic goals while maintaining client relatio...
1 week ago
$123K - $230K *
Drive regulatory compliance and analysis to optimize water price strategies, collaborating across departments and leveraging financial models to ensure quality service and effective policy implementat...
1 week ago
$140K - $155K *
Pioneer excellence in operational leadership, guiding technicians to deliver top-notch service and client satisfaction while driving growth and innovation in the region...
3 weeks ago
Production & Customer Care Leader
$99K *
Lead the charge in delivering quality homes and exceptional customer care. Drive strategic initiatives, foster collaboration, and enhance trade relationships while making a meaningful impact on our cu...
5 days ago
$140K - $155K *
Lead the charge in managing regional service operations by mentoring a talented team of technicians, enhancing client satisfaction, and driving operational excellence within a dynamic and supportive w...
3 weeks ago
$87K - $109K *
Drive business growth as a pivotal leader in sales and marketing, cultivating partnerships and guiding initiatives to enhance customer experiences. Your strategic vision and market insights will shape...
3 days ago
$150K - $180K *
Lead digital marketing strategies as a VP, fostering client relationships, guiding teams, and driving innovation across projects to enhance client success in a fast-paced environment...
2 weeks ago
$150K - $180K *
Lead digital marketing strategies for a diverse client portfolio, enhancing relationships and driving successful campaigns. Collaborate with cross-functional teams to ensure timely execution and optim...
2 weeks ago
Senior Manager, Digital Customer Experience
$120K - $145K *
Champion a digital customer experience strategy that enhances engagement and drives commercial growth across multiple business lines. Lead technology initiatives to create seamless interactions and im...
Today
$72K - $122K *
Transform project management with strategic oversight and client engagement, ensuring seamless execution of complex initiatives while fostering strong customer relationships and aligning resources eff...
3 weeks ago
Sr Manager, Special Operations
$135K - $145K *
Drive transformative operational strategies by solving complex supply chain challenges. Collaborate with cross-functional teams to implement sustainable improvements, enhance processes, and ensure rob...
3 weeks ago
$125K - $150K *
Join a dynamic team as you lead high-level investigations, manage employee complaints, and enhance professional responsibility within a diverse correctional and community reentry services organization...
4 days ago
$120K - $145K *
Drive digital marketing strategy, oversee execution and performance of all digital programs, and lead a team to optimize acquisition channels while fostering collaboration across departments to enhanc...
1 week ago
Sr. Customer Experience Representative
$90K - $100K *
Unlock potential by delivering exceptional support to healthcare practices using innovative software solutions. Collaborate across teams to enhance client satisfaction and influence product developmen...
3 weeks ago
$150K - $160K *
Join a team that's driving transformation through innovative consulting solutions. Shape strategies that enhance business efficiency while collaborating with diverse clients to unlock their full poten...
Today
Marketing Director, Strategic Customer Group
$150K - $180K *
Create impactful marketing strategies to engage top health systems, driving brand alignment and demand generation while equipping senior leaders with compelling executive content for strategic engagem...
3 weeks ago
$90K - $110K *
Build and lead a high-performing Customer Support team, enhancing processes and supporting complex inquiries. Cultivate a culture that emphasizes empathy, accountability, and technical proficiency in...
Reposted 4 days ago
$125K - $150K *
Unlock potential by leading global facilities and EHS initiatives, ensuring compliant, sustainable operations while driving excellence and risk management for improved ESG performance across diverse m...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.