Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director - Materials Management
$140K - $160K *
Shape the future of healthcare supply chains by leading multi-site materials management operations, ensuring innovative and efficient delivery of vital medical supplies that enhance patient care and c...
4 weeks ago
Senior Director, Total Rewards
$150K - $200K *
Drive total rewards strategy by leading compensation, benefits, payroll, and HRIS across North America. Collaborate with executive leadership to ensure competitive, compliant programs aligning with bu...
6 days ago
Senior Manager, Quality Assurance
$100K - $130K *
Lead a high-performing Quality Assurance team ensuring compliance with all regulatory standards. Oversee product quality processes, conduct internal/external audits, and collaborate with stakeholders...
Reposted today
$100K - $130K *
Lead the charge in developing and executing innovative sales strategies across linear, digital, and streaming platforms, while building a top-performing team that drives revenue growth and strengthens...
3 days ago
Senior Director of Business Development
$120K - $150K *
Lead strategic growth initiatives by building client relationships and executing innovative sales strategies in the telecommunications space. Drive exceptional business development processes to enhanc...
1 week ago
Manager, Customer Care Analytics
$112K - $190K *
Drive impactful analytics across multiple business units, fostering strategic decisions and operational effectiveness. Collaborate with diverse teams, lead your own, and leverage data insights for bus...
2 weeks ago
$120K - $150K *
Unlock potential by leading financial planning and analysis, driving strategic insights, and enhancing decision-making processes. Collaborate with executives to shape robust financial strategies that...
2 weeks ago
$90K - $120K *
Execute operational excellence by leading shared services teams, enhancing performance, managing escalations, and ensuring high-quality service delivery through effective collaboration and continuous...
4 weeks ago
$100K - $150K *
Accelerate your impact by driving sales strategies and building relationships with enterprise clients in a dynamic technology landscape. Collaborate with teams to maximize account value and lead compl...
4 weeks ago
$80K - $110K *
Join a team that's committed to optimizing service operations by leading and supporting a dynamic Shared Services team, ensuring high-quality delivery and alignment across various functions while driv...
4 weeks ago
$90K - $120K *
Lead and oversee shared services operations, driving performance and collaboration across teams for exceptional customer service delivery while establishing policies and enhancing operational efficien...
4 weeks ago
$90K - $120K *
Join a team that's redefining service operations excellence by managing shared services, driving performance, and enhancing customer experience through effective collaboration and innovative solutions...
4 weeks ago
$90K - $120K *
Transform sales strategies and lead a dynamic team across multiple retail locations to enhance membership growth and revenue while driving operational excellence and customer satisfaction...
2 days ago
Director, Solutions Engineering
$130K - $160K *
Transform sales operations by leading and scaling a high-performing Solution Engineering team. Drive pipeline quality, accelerate deal velocity, and shape successful solutions across SMB, Mid-Market...
3 weeks ago
Environmental Services Director
$75K - $95K *
Lead Environmental Services operations by developing teams, managing finances, and ensuring client satisfaction in a healthcare setting. Drive safety and quality standards while maximizing productivit...
3 weeks ago
$143K - $175K *
Drive operational excellence by leading a global customer support strategy, integrating AI innovations, and enhancing performance across diverse teams. Foster collaboration and ensure exceptional cust...
3 weeks ago
UPS Digital Product Marketing Segment Manager
$90K - $130K *
Accelerate progress at shaping go-to-market strategies and drive product commercialization across diverse segments and channels, collaborating across teams to influence and implement effective market...
3 weeks ago
$120K - $180K *
Transform payment operations in a high-impact leadership role, driving automation and efficiency across global jurisdictions while managing a diverse team and enhancing customer experiences...
Reposted 2 days ago
$100K - $110K *
Reimagine operational excellence by leading dynamic teams, enhancing service delivery, and driving continuous improvement initiatives to optimize performance and meet customer demands in a fast-paced...
2 days ago
DIRECTOR NATIONAL ACCOUNTS - COMMERCIAL SEGMENT
$120K - $150K *
Transform national account strategies by leading and motivating high-performing teams, negotiating key contracts, and fostering strong relationships to enhance market share and profitability across na...
1 week ago
Director 1 - Supply Chain Programs
$176K - $292K *
Join a team that's shaping the future of defense logistics. Lead strategic supply chain initiatives, ensuring program success and efficiency in the execution of key projects while driving innovative s...
Today
Director 1 - Supply Chain Programs
$176K - $292K *
Shape the future of aerospace supply chain by leading strategic initiatives, managing resources, and ensuring program execution integrity for defense systems, while fostering collaboration within cros...
Today
$101K - $169K *
Drive product innovation and strategy within a dynamic team, collaborating on agile delivery and stakeholder engagement to enhance automotive solutions. Own product roadmaps, ensuring alignment with b...
2 weeks ago
Managing Director, Middle Market M&A
$150K - $200K *
Analyze and innovate financial solutions, develop client relationships, manage complex deals, and lead a dedicated team to drive revenue growth through a comprehensive understanding of market dynamics...
5 days ago
$120K - $150K *
Support our Debt & Structured Finance team in the placement of debt and equity capital for commercial real estate via thorough analysis, financial modeling, and client engagement in a fast-paced envir...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.