Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $130K *

Engage in strategic leadership and market expansion to drive growth in OTR tire sales. Leverage your expertise in customer relationship management and sales team development to unlock new opportunitie...

1 week ago

  •   8 - 10 years exp.  •   Transportation

$100K - $130K *

Elevate operations efficiency by leading non-manufacturing functions, managing supply chain and program initiatives, ensuring regulatory compliance, and fostering strong relationships to drive success...

1 week ago

  •   8 - 10 years exp.  •   Aerospace & Defense

$163K - $265K *

Elevate growth by leading the development of business strategies and commercial offerings for the Integrated Biologics Platform, ensuring alignment with profitability and strategic objectives througho...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$180K - $210K *

Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$100K - $130K *

Accelerate your career by driving business growth through strategic sales initiatives, fostering client relationships, and providing tailored logistics solutions. Utilize your expertise to achieve rev...

1 week ago

  •   5 - 7 years exp.  •   Transportation

$130K - $160K *

Lead strategic supply chain finance initiatives, partnering cross-functionally to drive financial performance, improve cost transparency, and inform decision-making. Mentor a finance team, overseeing...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead strategic supply chain finance to drive performance, enhance cost transparency, and foster data-driven decisions, paving the way for margin improvement and sustainable growth in a global healthca...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$130K - $180K *

Lead the charge in strategic supply chain finance initiatives, partnering with leaders across operations and commercial sectors to optimize cost management, enhance financial performance, and drive lo...

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $95K *

Lead the manufacturing operations to drive efficiency, quality, and safety while managing production personnel and resources to exceed customer expectations and improve processes sustainably...

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$145K - $165K *

Champion the Customer Success vision to drive retention, satisfaction, and account growth. Lead a dynamic team, optimize processes, and foster cross-functional partnerships to enhance customer outcome...

Reposted yesterday

  •   5 - 7 years exp.  •   Consumer Technology

$215K - $288K *

Transform your career by leading end-to-end operational excellence in Wholesale Sales Operations and Global Physical Inventory Management while enhancing customer service and fostering cross-functiona...

1 week ago

  •   11 - 15 years exp.  •   Business Services

$150K - $200K *

Elevate our distribution operations by leading a large-scale network across North America. Influence strategy and optimize efficiency in a dynamic environment, ensuring top-tier performance and custom...

1 week ago

  •   11 - 15 years exp.  •   Transportation

$130K - $180K *

Lead the transformation of our distribution network, optimizing 29+ million sq ft of operations across North America. Drive excellence in efficiency, technology, and customer satisfaction within a dyn...

1 week ago

  •   11 - 15 years exp.  •   Transportation

$150K - $200K *

Join a team that's dedicated to optimizing distribution operations across North America. Lead a vast network of warehouses and enhance efficiency while delivering exceptional customer service in a dyn...

1 week ago

  •   11 - 15 years exp.  •   Transportation

$130K - $180K *

Manage and optimize distribution operations across a large network. Lead teams to enhance efficiency and customer service in a multi-location setting, driving performance improvements and operational...

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$120K - $150K *

Elevate operational excellence across multiple locations by driving performance, alignment, and accountability. Partner with leaders to implement strategies and enhance team capabilities in a fast-pac...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$120K - $150K *

Champion operational excellence by leading multi-location strategies, driving performance, and promoting safety compliance while collaborating with cross-functional teams to achieve business objective...

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$130K - $180K *

Lead and optimize distribution operations across 14 locations, enhancing efficiency, accuracy, and customer satisfaction in a thriving environment. Drive innovation in warehouse management and ensure...

1 week ago

  •   11 - 15 years exp.  •   Transportation

$75K - $95K *

Join a dynamic team to drive operational excellence across multi-unit retail. Lead initiatives, boost customer satisfaction, and enhance profitability while navigating challenges and building collabor...

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$125K *

Champion our service department by leading and inspiring a team to achieve excellence, customer satisfaction, and revenue goals while ensuring operations run smoothly and efficiently...

2 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join a team that's dedicated to delivering exceptional customer service. Lead and mentor a skilled service team, ensuring efficient operations and high satisfaction rates while driving revenue growth...

1 week ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$150K - $200K *

Transform client relationships by driving product activation and revenue growth. Collaborate with internal teams and clients to optimize campaign performance, deliver insights, and enhance product fea...

4 weeks ago

  •   8 - 10 years exp.  •   Media

$88K - $106K *

Lead pioneering health marketing initiatives, driving brand growth and demand generation. Inspire teams and build lasting client partnerships through innovative strategies and data-driven insights in...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$98K - $117K *

Transform health marketing by leading innovative strategies that strengthen client-agency relationships. Drive impactful brand initiatives and campaigns, ensuring alignment with market dynamics while...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$88K - $106K *

Drive strategic marketing initiatives within the health sector, fostering strong client relationships and innovative campaigns. Lead integrated marketing efforts to support brand growth and enhance de...

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.