Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$150K - $180K *
Drive innovation through collaboration, managing projects across teams to enhance operational efficiency and delivering impactful solutions that meet client needs with strategic insight and leadership...
5 days ago
Senior Director, Regional Operations
$150K - $180K *
Join a dynamic team as you oversee regional operations, ensuring seamless service delivery and operational excellence across facilities while driving strategic initiatives and fostering high-performan...
3 weeks ago
$110K - $130K *
Lead the charge in enhancing supply chain excellence across multiple distribution centers. Drive operational efficiency, customer satisfaction, and team development to achieve strategic goals within a...
6 days ago
$110K - $130K *
Lead the charge in driving sales growth across multiple high-tech markets. Manage B2B relationships with clients in Semiconductor, Aerospace, and Medical sectors, implementing effective strategies to...
Reposted 6 days ago
$261K - $485K *
Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...
Reposted 2 weeks ago
$150K - $165K *
Shape procurement strategies that optimize cost and quality while partnering with cross-functional leaders to enhance supplier performance and drive operational excellence across the supply chain. Lea...
1 week ago
$75K - $180K *
Pioneer strategic excellence as a key advisor, bridging business transformation and execution while mentoring the next generation of talent. Drive insights, foster client engagement, and shape innovat...
Reposted 1 week ago
Service Director/Manager - Kearny Mesa Hyundai
$80K - $95K *
Transform service operations by leading a dynamic team focused on efficiency, customer satisfaction, and profitability. Drive strategic initiatives to enhance performance and foster a positive work en...
2 weeks ago
Director, Mid-Enterprise Sales, Southeast
$325K - $375K *
Lead the charge in building and managing a high-performing sales team focused on driving customer acquisition and revenue growth in the Mid-Enterprise sector, executing strategic sales initiatives acr...
3 weeks ago
Commercial Director of Retail Parts Sales & Operations
$125K - $150K *
Optimize retail parts operations through strategic leadership that drives profitable growth and enhances customer satisfaction while ensuring operational excellence across multiple locations and teams...
1 week ago
Senior Director, Manufacturing
$245K - $294K *
Contribute to a cutting-edge manufacturing strategy that maximizes efficiency, drives quality, and ensures sustainable practices while leading a collaborative team in achieving production goals and co...
1 week ago
Senior Manager - Distribution Operations
$95K - $115K *
Lead the charge in optimizing operations within a dynamic apparel distribution center. Oversee fulfillment processes, drive continuous improvement, and collaborate cross-functionally to achieve excell...
Reposted 3 weeks ago
Director, Data Engineering (Sales, Customer, & Distribution Lead)
$139K - $230K *
Lead the charge in transforming our analytics landscape by designing and implementing innovative data solutions, while mentoring a dedicated team of engineers to optimize data pipelines and support ad...
Reposted 2 weeks ago
$130K - $155K *
Champion the ecommerce journey for exhibitors, leading product strategy, execution, and analytics to enhance user experiences and drive measurable outcomes in an agile, cross-functional environment...
Reposted 2 weeks ago
Service Director - Toyota Chula Vista
$90K - $110K *
Join a team that's focused on optimizing service operations and enhancing customer satisfaction in the automotive industry. Lead a dynamic service department to achieve high performance, profitability...
1 week ago
$110K - $130K *
Transform client relationships and integrated marketing strategies by leading cross-functional teams, shaping campaigns, and driving measurable outcomes for client growth and success...
5 days ago
Director of Commercial & Industrial
$110K - $130K *
Empower your career by strategically leading C&I lending, driving growth, and ensuring compliance while fostering collaboration across business units to deliver comprehensive client solutions and enha...
1 month ago
Director of Commercial & Industrial
$125K - $150K *
Transform the C&I lending landscape by leading strategic initiatives, enhancing client relationships, and ensuring robust credit quality across various markets. Leverage collaboration to drive discipl...
1 month ago
Director of Commercial & Industrial
$125K - $150K *
Champion the bank's C&I lending strategy, driving portfolio growth and maintaining credit quality while ensuring alignment across markets and teams. Lead by influence, fostering collaboration and enha...
1 month ago
Director of Commercial & Industrial
$125K - $150K *
Join a team that's driving strategic leadership in C&I lending, enhancing client relationships, and ensuring compliance. This role emphasizes disciplined growth, risk management, and collaboration acr...
1 month ago
Director of Commercial & Industrial
$125K - $150K *
Shape the future of commercial lending by providing strategic leadership and oversight to drive growth, maintain credit quality, and enhance client relationships across all markets while fostering col...
1 month ago
Director of Commercial & Industrial
$125K - $150K *
Transform C&I lending by providing strategic leadership, fostering collaboration, and driving disciplined portfolio growth while ensuring compliance and credit quality across diverse markets, enhancin...
1 month ago
$110K - $130K *
Manage customer relations and order fulfillment processes to ensure quality service. Address product issues and enhance customer satisfaction through effective logistics and service activities, foster...
1 week ago
$90K - $110K *
Drive success by overseeing multiple accounts in the Community Meals sector, ensuring compliance and operational excellence while providing leadership and direction to food service teams within your d...
1 week ago
Director, Warehouse Sourcing and Shipping Materials
$110K - $130K *
Shape strategies for warehouse optimization and reusable packaging management across North America while collaborating with cross-functional teams to enhance efficiency, reduce costs, and ensure align...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.