Director, Customer Service Jobs in San Francisco, CA

Empower product marketing strategies to drive new AI-native software growth. Own GTM plans, community engagement, and performance metrics to redefine the market while collaborating closely with produc...

Join a team that's committed to delivering expert consulting and implementation of Deltek Costpoint solutions for clients in regulated industries, while leading a diverse staff and enhancing client re...

Engage in impactful leadership as you drive Deltek Costpoint implementations and foster client relationships in regulated sectors. Oversee staffing and projects, contributing to process improvements a...

Unlock your potential in a global leadership role, driving innovative customer support strategies and managing multi-tier teams across diverse geographies to elevate service excellence and customer sa...

Elevate your career by championing strategic product marketing for customer excellence. Drive market positioning, storytelling, and operational frameworks across teams to enhance client value realizat...

Transform compensation strategies by leading global initiatives, building scalable operations, and partnering with executives to enhance talent retention and market competitiveness. Drive effective pa...

Drive the global compensation strategy, fostering competitive pay and retention while ensuring equitable practices. Lead analytics, governance, and tools to enhance operations and engage cross-functio...

Join a team that leads global technical support operations, driving high-quality customer experiences. Balance strategic oversight with hands-on management, utilizing data and technology to enhance ef...

Transform client relationships by managing high-value consulting projects, driving service line growth, and ensuring client satisfaction. Leverage 10+ years of experience to deliver exceptional adviso...

Optimize and elevate customer success operations by leveraging metrics, technology, and strategic initiatives. Drive productivity across cross-functional teams, ensuring seamless processes and strong...

Lead the charge in strategic business development, managing client portfolios and driving revenue growth. Collaborate with internal teams to tailor solutions and ensure exceptional client satisfaction...

Create and execute a strategic roadmap for data products that drive client value and revenue. Lead product lifecycle from concept to commercialization, while building a team and leveraging cross-funct...

Champion client success through strategic engagement and revenue cycle improvements, driving performance, satisfaction, and growth for enterprise partners while leading operational excellence across h...

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

Join a dynamic team as an expert in SAP and planning systems, driving site-level supply chain stabilization and process improvement across multiple divisions, while enhancing operational excellence an...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Partner with us to enhance customer success as you oversee operational experiences across critical hyperscale accounts, driving proactive intervention and stakeholder engagement during Mass Production...

Take ownership of new business bookings and strategic account expansion in the FSAAS domain, engaging senior executives and driving growth through complex, consultative sales cycles with a focus on da...

Unlock potential by leading co-brand business development, driving growth through partnerships, and executing innovative strategies across North America while collaborating with diverse leadership tea...

Empower consumer insights to drive product and marketing strategies. Combine research rigor with creativity to build a modern insights capability that enhances decision-making across teams and maximiz...

Deliver measurable outcomes by translating customer needs into scalable data solutions and optimized business processes. Lead cross-functional teams to drive data strategy execution while enhancing au...

Advance our utility customer service operations by leading a dedicated team, enhancing service through data analysis, and fostering positive community relations to ensure successful service delivery a...

Champion the finance function by delivering accurate, actionable numbers and guidance. Drive compliance and reporting while leading a lean team to elevate operational performance across multiple entit...

Manage financial operations for a large-scale, multi-source IT services program. Collaborate with enterprise partners and ensure accurate financial reporting, chargebacks, and support for invoicing. E...

Lead the charge in business development strategy within the AEC sector, focusing on Healthcare and related industries. Collaborate with a dynamic team to foster relationships, identify opportunities...