Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$65K - $116K *

Join a team that's committed to enhancing multi-site operations, ensuring top-tier customer service, and driving revenue growth while fostering employee development within a diverse district landscape...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$207K - $310K *

Shape the future of Ecommerce marketing by driving premium video sales and client relationships. Leverage CTV expertise to enhance growth for DTC brands and optimize media strategies as we expand into...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$120K - $172K *

Unlock potential by driving digital operations and service enablement across Managed Services. Lead efforts in automation, observability, and AI technologies to enhance service performance, promote ef...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$120K - $150K *

Champion strategic client engagement by leading complex enterprise consulting projects. Build trust with C-level stakeholders, manage project delivery, and drive account growth through successful exec...

US-AnywhereRemote

Reposted 3 days ago

  •   8 - 10 years exp.  •   Technical Services

$143K - $286K *

Advance your career as a Product Manager leading AI-driven growth initiatives. Own strategy, experimentation, and execution to enhance customer engagement, retention, and lifetime value across various...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$128K - $196K *

Elevate market presence by crafting and executing strategic initiatives, collaborating with dealer partners in the Central Region, and driving sales growth through training, metrics management, and pe...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$72K - $192K *

Lead the charge in client success by cultivating relationships with large accounts, coaching a dedicated team, and executing strategies to drive growth and satisfaction. Influence decisions and delive...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Staffing

$170K - $210K *

Drive strategic talent management initiatives that enhance the organizational talent pipeline. Lead programs encompassing talent development, succession planning, and performance management while coll...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$230K *

Empower commercial success by optimizing operations, driving sales effectiveness, and enhancing customer engagement. Collaborate with diverse teams to implement innovative strategies and streamline pr...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$150K - $175K *

Drive enterprise growth by engaging in complex sales cycles, cultivating relationships with executives, and crafting innovative AI and data infrastructure solutions to meet evolving market demands and...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$150K - $175K *

Elevate your career by owning enterprise accounts, driving net-new business, and leading complex sales cycles in AI and data infrastructure. Collaborate with technical and executive stakeholders in a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$192K - $256K *

Elevate operational efficiency as a key strategic partner to the CPTO, leading communications and program management. Drive initiatives across product and technology, collaborating with cross-function...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$90K - $120K *

Lead a technical support team for a global corporate tax software product, ensuring quality service delivery and technical escalation management while fostering team development and driving customer s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$120K - $150K *

Lead the charge in optimizing clinical operations, driving high-quality care while overseeing performance metrics. Collaborate with diverse teams to implement strategic initiatives, ensuring patient s...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$140K - $190K *

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$130K - $180K *

Elevate your career by leading supply chain operations and strategy, driving efficiency, implementing robust processes, and collaborating with teams to support clinical programs and commercial distrib...

US-AnywhereRemote

3 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$90K - $95K *

Lead the charge in managing a team of Account Executives to foster relationships with state organizations, enhancing customer satisfaction while ensuring compliance with contracts and efficient projec...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Drive growth and impact in the Data Center Service Segment across North America. Leverage strategic sales and operational skills to manage multi-country accounts and foster collaboration, ensuring exc...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$170K - $204K *

Lead the charge in driving revenue growth by managing a dynamic sales team, developing strategic initiatives, and leveraging solution-selling techniques to exceed sales targets in the enterprise fraud...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $120K *

Join a dynamic team as you drive growth through strategic account management, nurturing relationships and delivering tailored solutions, while collaborating with various stakeholders to achieve signif...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$90K - $120K *

Drive operational excellence by managing a remote nursing team, achieving KPIs, and ensuring compliance with healthcare standards while enhancing service delivery and fostering strong relationships wi...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$85K - $100K *

Engage in driving new business growth while managing key retail accounts. This role emphasizes sales strategy execution, relationship building, and maximizing revenue through a consultative selling ap...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$74K - $124K *

Advance operations by managing service delivery and driving strategic initiatives while overseeing teams in insurance tracking. Ensure productivity, compliance, and process improvements across multipl...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $130K *

Transform enterprise project delivery by leading multifaceted teams and leveraging agile principles. Drive success through effective management of project life cycles, ensuring alignment between clien...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.