Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$175K *
Unlock potential by spearheading Sales Enablement to drive revenue growth, enhance onboarding processes, and utilize AI-driven coaching. Lead and scale initiatives to ensure sales reps achieve excepti...
3 weeks ago
$85K - $120K *
Drive your career with a leadership role focused on sales strategy, team management, and partnership growth. You'll oversee a dynamic team, optimize sales processes, and achieve targets to propel busi...
2 weeks ago
Manager, Customer Success, Strategic
$89K - $143K *
Grow your career with a leadership role overseeing a team of Customer Success Managers. Drive customer adoption, retention, and value for strategic accounts while partnering cross-functionally to meet...
3 weeks ago
Regional Site Manager, Operations
$80K - $95K *
Lead the management and compliance for all tower sites in your region, ensuring operational effectiveness, safety, and quality data maintenance while fostering strong relationships with tenants and Gr...
2 weeks ago
Client Executive, Commercial Lines
$100K - $120K *
Empower your career by managing complex commercial accounts and driving strategic client relationships. Lead renewal processes, oversee your book of business, and ensure operational excellence while p...
Today
$110K - $154K *
Transform sales strategies by leading a dynamic team in a target-driven environment, fostering relationships and optimizing performance to achieve regional growth and success in the residential and co...
6 days ago
Product Management Director - ISCO Managed Accounts
$143K - $273K *
Champion the strategy for managed investment solutions, leading product development and performance analysis across financial services, leveraging data to enhance competitiveness and drive growth...
3 weeks ago
Account Executive, Digital Solutions
$100K - $120K *
Reimagine enterprise sales by driving growth through strategic partnerships and complex deal management. Collaborate with diverse teams to deliver innovative digital solutions and accelerate transform...
Reposted yesterday
Account Executive, Digital Solutions
$98K - $131K *
Tackle complex digital sales initiatives in healthcare, driving portfolio growth and strategic collaborations to enhance customer engagement and meet business objectives. Focus on multi-region sales s...
4 days ago
$178K - $210K *
Drive success by leading complex Life Sciences projects, ensuring client objectives are met through strategic project management and cross-disciplinary collaboration while managing financials and enha...
2 weeks ago
$118K - $196K *
Lead the charge in delivering impactful mid-size engagements, driving strategic outcomes through collaboration, analysis, and transformation, while managing multiple client relationships and influenci...
4 days ago
Director, Supply Chain Strategy & Excellence
$235K - $270K *
Join a dynamic team to lead transformative improvements in global supply chain operations, focusing on logistics excellence and strategic initiatives that enhance service, cost efficiency, and operati...
3 weeks ago
$90K - $110K *
Join us to lead and support a dynamic sales team by developing strategies, setting goals, and enhancing performance to drive business growth while fostering strong customer relationships in a competit...
3 weeks ago
$103K - $173K *
Join a team that's committed to project success, managing complex service operations and customer interfaces. Drive efficiency and deliver results while overseeing safety, quality, and cost in a dynam...
2 weeks ago
Manager, Customer Experience Design
$100K - $120K *
Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...
3 weeks ago
$125K - $150K *
Lead the charge in transforming credit decisioning technology by modernizing legacy systems to enhance efficiency and scalability. Collaborate with cross-functional teams to innovate and optimize auto...
1 week ago
$132K - $199K *
Empower clients by driving Professional Services sales, ensuring client success, and generating revenue throughout the eastern US region. Collaborate with cross-functional teams to deliver impactful s...
2 weeks ago
$125K - $140K *
Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...
3 days ago
$105K - $145K *
Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...
1 week ago
$75K - $137K *
Elevate your career by driving profitable revenue growth through new business acquisition and strategic customer relationships. Engage with executive decision-makers to align solutions with measurable...
Reposted 3 weeks ago
$130K - $160K *
Contribute to strategic enterprise account growth by leveraging your 8+ years of B2B SaaS sales experience, engaging C-level IT leaders, and delivering impactful business solutions through collaborati...
3 weeks ago
$125K - $150K *
Shape the future of enterprise client relationships by leading strategic engagements, driving growth, and fostering long-term value. Collaborate with C-suite executives to enhance client satisfaction...
4 days ago
$160K - $200K *
Champion innovative legal solutions by leading global SaaS and software transactions. Collaborate with sales and cross-functional teams to drive compliance and manage complex negotiations, ensuring al...
Reposted 2 weeks ago
Lead Account Manager, Client Services - Last Mile
$80K - $95K *
Drive success at the forefront of logistics by ensuring efficient home delivery operations. Develop carrier relationships, optimize routes, and resolve customer issues to enhance satisfaction and oper...
3 weeks ago
Director - Client Growth Partner (Retail & CPG)
$150K - $180K *
Engage key clients to drive strategic growth by building executive relationships, understanding business priorities, and positioning innovative AI and cloud solutions that deliver substantial value an...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.