Director, Customer Service Jobs in New York, NY

Champion strategic account growth and leadership to drive success and retention for our key North American partners. Cultivate executive relationships, anticipate client needs, and deliver actionable...

Empower technology operations by leading strategic IT initiatives that ensure secure, reliable, and high-performing technology services. Collaborate with business leaders to drive operational excellen...

Partner with us to lead the Settlement Product Management function, ensuring the efficiency and security of DTC settlement services through effective oversight, risk management, and cross-functional c...

Deliver exceptional financial leadership by driving performance management and operational excellence across field operations. Lead a high-performing finance team to transform insights into actionable...

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Lead the charge in transforming credit decisioning technology by modernizing legacy systems to enhance efficiency and scalability. Collaborate with cross-functional teams to innovate and optimize auto...

Lead the charge in overseeing dining services, ensuring exceptional guest experiences while driving financial performance and cultivating a high-performing culinary team through effective leadership a...

Drive customer lifecycle growth by optimizing the consumer journey, leveraging data to enhance engagement, retention, and revenue. Lead a team to design impactful marketing automation strategies acros...

Shape the future of financial compliance technology by leading sales across major US and Canadian financial institutions. You will drive new logo acquisition and enterprise expansion while managing a...

Empower clients by driving Professional Services sales, ensuring client success, and generating revenue throughout the eastern US region. Collaborate with cross-functional teams to deliver impactful s...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Pioneer strategic client partnerships by leading multi-channel planning, optimizing performance metrics, and driving measurable results. Cultivate relationships and foster teamwork to deliver exceptio...

Engage with executive-level clients to shape data-driven strategies and foster growth. Lead integrated multi-channel initiatives, ensuring measurable outcomes while cultivating trust and alignment wit...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Elevate your career by driving profitable revenue growth through new business acquisition and strategic customer relationships. Engage with executive decision-makers to align solutions with measurable...

Elevate your career by driving impactful brand strategies through innovative content creation and strategic marketing partnerships, ensuring compliance and excellence in a dynamic, collaborative envir...

Join a dynamic team to support global brand launches through innovative content strategies, efficient project management, and collaboration with cross-functional teams to ensure compliance and enhance...

Champion a transformative student accounts environment by overseeing tuition billing and collections for diverse student populations. Lead a dedicated team, ensure compliance with financial regulation...

Champion innovative legal solutions by leading global SaaS and software transactions. Collaborate with sales and cross-functional teams to drive compliance and manage complex negotiations, ensuring al...

Drive operational excellence by bridging Revenue Operations with Engineering. Champion the voice of the customer to optimize workflows, automate solutions, and ensure seamless adoption of innovative l...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...

Join a dynamic team to elevate client relationships and strategically drive impactful digital initiatives. Lead by example, ensuring excellence in content management, campaign execution, and team coll...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Lead a high-performing Customer Success team to enhance customer adoption, retention, and outcomes, ensuring operational excellence and strategic alignment across cross-functional partners and driving...

Transform sales strategies as you oversee growth in the New York & New Jersey territory, managing relationships and exceeding sales targets through direct engagement with construction accounts. Drive...