Director, Customer Service Jobs in Irvine, CA

Take ownership of operations across multiple logistics facilities, ensuring high service quality and profitability. Lead strategic initiatives, manage budgets, and drive a culture of safety, inclusion...

Advance customer experience strategy and drive AI-enabled transformations by ensuring seamless integration of automated solutions with human interactions, fostering a high-quality, frictionless journe...

Shape the future of employee relations by leading a global center of excellence, enhancing workplace practices, and driving a culture of accountability and fairness while managing high-stakes investig...

Manage operational excellence and customer satisfaction in scaling AirDial implementations, overseeing complex deployments and global support. Drive innovation through AI-driven tools, establishing hi...

Elevate operational excellence and team performance by leading a 700+ member organization, optimizing processes, and ensuring top-notch customer service in a large-scale facility...

Drive operational excellence by leading a 700+ member team, shaping strategy, and ensuring top-tier performance across a 2 million square foot facility in a fast-paced environment...

Take ownership of operational excellence at a 2 million sq. ft. facility, leading a 700+ member team while driving strategy, performance improvements, and legendary customer service across multiple fu...

Accelerate progress at the intersection of Sales, Marketing, and Customer Experience. Lead revenue operations to enhance forecasting, integrate AI solutions, and optimize processes, driving scalable g...

Join a team that's dedicated to customer success, offering expert technical leadership, managing relationships, and developing tailored data center solutions. Play a key role in driving product strate...

Lead the charge in driving sales of clinical documentation solutions in healthcare, focusing on Gastroenterology. Manage customer relationships, execute sales strategies, and achieve targets while fos...

Join a dynamic team as you manage client invoicing, collections, and performance metrics. Utilize your strong communication and organizational skills to enhance workflow efficiency and foster client r...

Drive day-to-day accounting operations, ensuring financial accuracy, compliance and efficiency. Lead a team, manage audits, and enhance processes to optimize performance and support strategic financia...

Lead the development and execution of service solutions to enhance customer experience, drive operational efficiency, and support strategic objectives across a multi-site organization. Cultivate cross...

Elevate the customer experience by leading our Professional Services team, ensuring excellence in delivery, strategy, and operations across consulting and implementation. Drive organizational growth w...

Champion strategic customer success by driving enterprise client relationships and innovative CX transformation initiatives. Leverage technology and human expertise to optimize service delivery for me...

Transform client relationships and drive growth through strategic account leadership, operational excellence, and collaboration, ensuring ideal service delivery and performance across high-profile acc...

Architect a thriving national service sales strategy to elevate recurring revenue, enhance contract retention, and establish long-term customer relationships within a fast-paced and dynamic environmen...

Optimize product vision and strategy for billing systems, leading Agile teams to deliver innovative payment solutions. Collaborate with IT and Finance to ensure scalable, secure operations while drivi...

Join a team that's defining the future of billing and payment systems. Lead a talented group of managers and engineers to innovate and optimize financial technologies while ensuring compliance and str...

Accelerate progress at the forefront of branded merchandise, leading a dynamic team to enhance client relationships through innovative product solutions and operational excellence, driving strategic g...

Champion operational excellence by leading a dedicated fulfillment team focused on timely shipping, inventory management, and superior customer service while fostering a safe and efficient work enviro...

Lead global dubbing procurement strategies, oversee sourcing, and ensure supplier performance. Collaborate with cross-functional teams to optimize vendor relationships and meet financial targets while...

Transform client relationships and drive growth by leading complex deal structures and strategic advisory in a collaborative, high-paced environment focused on emerging middle-market companies...

Unlock your potential as a strategic leader, fostering institutional relationships and delivering tailored asset management solutions while driving sales processes and client service excellence...

Champion your career with this dynamic remote role, supporting customers through their life insurance journey. Leverage your sales expertise to personalize coverage, drive conversions, and provide exc...