Director, Customer Service Jobs in Grand Rapids, MI

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Create exceptional customer experiences by leading a high-performing support team. Drive support strategies and KPIs, enhance processes, and optimize technology to deliver top-notch service and elevat...

Empower your career as a Sales Director, engaging with key clients, building pipelines, and driving sales strategy across the US-East Region to exceed quotas and inspire team growth...

Shape global manufacturing excellence by leading a diverse team in standardizing processes, advancing automation, and driving continuous improvement initiatives, ensuring safety and quality across int...

Build and lead a global Professional Services team, driving customer onboarding, optimizing methodologies, and leveraging AI to enhance project delivery across regions and cultures. Play a pivotal rol...

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

Innovate digital commerce strategies, driving revenue, performance, and customer experience. Lead cross-functional teams to execute complex initiatives and enhance operational efficiencies while achie...

Unlock potential by leading consulting projects, managing client relationships, and driving service line performance. You will oversee revenue growth and ensure top-tier customer satisfaction while de...

Champion operational excellence in service delivery for cybersecurity and cloud security. Oversee compliance-driven programs, leading a high-performing team to drive customer satisfaction and ensure q...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Transform state-level policy initiatives by building strategic relationships and influencing legislation. Lead extensive lobbying efforts to align legislative priorities with company goals, driving me...

Transform the landscape of product delivery in government, leading a dynamic team of Product and Delivery Managers to enhance public service efficacy through innovative practices and capacity building...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

Transform the B2B product marketing landscape by leading strategic initiatives, enhancing market positioning, and driving revenue growth through innovative programs and stakeholder collaboration acros...

Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...

Transform brand identity and content strategies, driving audience growth through innovative storytelling and influencer marketing, ensuring a consistent brand voice and collaborative partnerships acro...

Lead the strategic management of regional grocery accounts to drive sales growth through data analysis and relationship building. Employ insights to optimize performance and ensure successful executio...

Join a team that's focused on driving customer success through leadership and innovation within the Enterprise segment, enhancing client relationships, and implementing growth strategies across divers...

Accelerate progress at optimizing the Opportunity-to-Cash process across company operations, ensuring accuracy, speed, and profitability through effective leadership, data-driven decision-making, and...

Accelerate progress at a leading healthcare technology firm by driving support excellence. Lead a dynamic team, enhance operational performance, and foster customer satisfaction through strategic inno...

Lead the charge in transforming tax technology solutions by managing the product lifecycle, aligning strategies with client needs, and driving innovation to enhance operational efficiency and service...

Shape the future of client partnerships by providing strategic leadership across two accounts in Medical Affairs and Commercial sectors, ensuring exceptional service, operational excellence, and growt...

Accelerate direct-response media strategy and optimization to drive qualified leads, balancing lower and upper funnel actions while fostering brand loyalty in Hispanic audiences through targeted multi...