Director, Customer Service Jobs in Durham, NC

Champion the evolution of our savings products by leading strategic initiatives, driving innovation, and managing cross-functional teams to enhance member experiences and achieve business goals. Your...

Empower a high-performing SDR team by refining outreach strategies and driving accountability in qualified lead generation. Collaborate across functions to enhance marketing alignment and develop top...

Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...

Take ownership of high-impact Oracle ERP projects, leading teams through the SDLC process and enhancing our 3PL solutions. Collaborate cross-functionally to drive success, mentor peers, and optimize p...

Manage strategic sourcing and vendor relationships, driving procurement efficiency. Lead contract negotiations and utilize AI-driven tools to optimize procurement strategies, ensuring operational exce...

Transform privacy compliance by developing a robust program that ensures adherence to regulations while fostering collaboration across departments and educating teams on best practices...

Accelerate team success by managing project deliverables, mentoring staff, and ensuring high-quality outcomes within budget. Cultivate client relationships and drive business growth while fostering an...

Innovate dealer pricing strategies and enhance operations for streamlined support. Lead contract management, improve workflow efficiencies, and ensure scalability across dealer networks, collaborating...

Unlock innovative digital solutions that enhance user experiences and drive business performance through collaboration, insights, and strategic implementation in a dynamic healthcare setting...

Help us drive growth by building relationships in the SaaS/Security space. Utilize your expertise to exceed sales targets, manage lead funnels, and collaborate effectively across teams to deliver valu...

Manage and coordinate diverse project teams to successfully deliver complex software implementations for public safety clients, ensuring effective communication and adherence to scope, schedule, and b...

Drive excellence in nursing operations, ensuring high-quality patient care and team collaboration while overseeing departmental performance and fostering employee development...

Drive customer lifecycle marketing strategies for iCasino and Sportsbook. Lead CRM initiatives to enhance retention and loyalty, manage omni-channel communications, and partner with martech teams for...

Transform sales success by leading a team of Account Executives to exceed targets while fostering a high-performance culture. Collaborate cross-functionally to drive exceptional customer experiences a...

Unlock potential by partnering with leadership to enhance talent strategies, drive organizational effectiveness, and deliver tailored HR solutions across a diverse and dynamic employee population in t...

Champion a culture of innovation as a strategic partner to senior leaders, driving organizational design, workforce strategies, and AI-led insights to foster high-performing, engaged teams in a fast-p...

Lead innovative design solutions for dynamic SaaS platforms, collaborating with cross-functional teams and driving user-centered designs that simplify complex problems, enhancing both user experience...

Join a team that drives revenue growth by engaging retail accounts through strategic selling. You'll manage the full sales cycle, building enduring relationships while leveraging your industry experti...

Champion product strategy by leading discovery and execution for AI-powered solutions in commercial real estate. Collaborate with diverse teams and use domain expertise to drive innovation and deliver...

Drive operational excellence and stakeholder engagement as a strategic leader overseeing regional wellness and fitness operations, ensuring alignment with business strategies and revenue targets while...

Join a dynamic team to lead product strategy, embedding AI innovations while coaching a high-performing product organization. Collaborate with executives and engineers to drive impactful outcomes in a...

Drive impactful strategies as a Senior Manager in Business Strategy & Operations, leveraging analytics to inform decision-making and collaborate with cross-functional leaders while executing growth in...

Transform customer experience through strategic leadership in CXAI. Lead the vision and execution of change management, creating compelling narratives and measurable outcomes for a 75,000-person globa...

Join a team that's driving M&A success by taking ownership of operational performance for newly acquired sites. Manage multi-site teams, ensure seamless integration, and realize financial goals while...

Deliver outstanding leadership by developing regional plans to achieve sales goals and profitability. Coach and mentor account managers to enhance their skills, ensuring excellent service standards wh...