Regional Director, Employee Relations

Greystar Worldwide, LLC$160K — $180K *
US-AnywhereRemote in United States
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of HR experience, with significant ER focus at a Director level.
  • Extensive experience managing multi-state ER issues, particularly in California.
  • Fluency in California employment law is essential.
  • Proven track record in leading and developing remote ER teams.
  • Experience in leveraging HR metrics for strategic decision-making.

Responsibilities

  • Lead and coach a team of ER Directors across 14 states, ensuring high-quality support.
  • Manage complex employee relations cases and investigations personally.
  • Serve as the authoritative consultant on California labor laws and compliance issues.
  • Drive training and development initiatives for management on complex ER topics.
  • Provide strategic insights and reporting on ER trends to senior leadership.

Benefits

  • Comprehensive medical, dental, vision, and life insurance with low costs for employees.
  • Generous paid time off, including 15 vacation days to start and your birthday off after one year.
  • 6-week paid sabbatical after 10 years of service, recurring every 5 years thereafter.
  • 401(k) plan with company match after 6 months of employment.
  • Paid parental leave and reimbursements for fertility benefits up to $10,000.
Full Job Description
JOB DESCRIPTION SUMMARY
Reporting to the Senior Director of Employee Relations, the Regional Employee Relations Director (West) leads a team of ER Directors across 14 states spanning the West and Midwest, and serves as the regional authority on employee relations strategy, compliance, investigations, and people risk management.

The West Region is one of Greystar's most complex operating environments. California alone represents a dense portfolio spanning multiple lines of business, each operating under one of the most demanding regulatory and employment law frameworks in the country. The broader 14-state footprint adds significant geographic and jurisdictional breadth. Together, the West Region's unique structure requires an ER regional leader who is as fluent in California labor law as they are in leading a team and supporting a sizable employee and senior leadership portfolio - someone who can operate proactively, build manager capability across a geographically dispersed business, and serve as a trusted strategic partner to senior leaders navigating real and daily people risk.

JOB DESCRIPTION

Lead and Develop the West Region ER Team
  • Direct, coach, and develop a team of ER Directors embedded across the region, building bench strength and ensuring consistent, high-quality ER support to business leaders.
  • Establish and maintain clear team norms, case management standards, and quality calibration practices across the region.
  • Identify developmental opportunities for team members and actively sponsor their growth within the ER function.


Navigate Regulatory and Compliance Complexity
  • Serve as the subject-matter authority on California employment law - including wage and hour compliance, PAGA potential exposure and cure strategies, worker classification framework, Cal/OSHA obligations, and California's expanding pay transparency requirements.
  • Stay ahead of the legislative calendar across the portfolio, translating emerging obligations into proactive regional practice.
  • Lead the regional response to regulatory inquiries, agency charges, and government audits in partnership with senior business and People & Culture leaders, Legal, and internal process and system SMEs.


Manage Complex Employee Relations Matters and Investigations
  • Personally manage and oversee the team's handling of the region's highest-complexity ER matters and cases.
  • Work closely with business leaders, Regional Director peers, and the Senior Director to resolve complicated ER issues, team member complaints, and a broad range of HR generalist initiatives.


Be a Trusted Strategic Partner to the Business
  • Serve as a strategic consultant and executive coach to West Region business leaders, enhancing manager capability and decision-making quality on people matters.
  • Provide strategic guidance on HR activities to mitigate risk and optimize resources, translating ER data and trends into actionable insights for regional leadership.
  • Ensure that employment practices across the West Region comply with Greystar's policies and guide ER activities to help leaders, managers, and team members resolve issues effectively.
  • Participate in executing Company strategies, initiatives, and programs that build and sustain a high-performance culture.


Drive Training, Data, and Continuous Improvement
  • Work with the business to highlight key trends in employee relations case law across the region and actively drive training, systems, and process improvement in response.
  • Design and deliver manager education on the region's most complex compliance and ER topics, equipping leaders with the knowledge and tools to make sound, well-informed people decisions.
  • Provide rigorous data analysis and reporting on ER trends, case outcomes, and compliance metrics to inform business decisions and Senior Director reporting.
  • Integrate and partner with fellow Regional Directors, the ER team, Legal, and the Senior Director to implement consistent, best-in-class ER solutions.


Requirements

Experience & Expertise
  • 10+ years of progressively responsible Human Resources experience, culminating in a Director or Regional Director-level ER role; substantial, years-long multi-unit, field-based, and multi-state experience is essential, with significant California-specific experience required.
  • Deep, practiced fluency in California employment law is required - not just familiarity with it.
  • Significant hands-on experience directly managing complex, multi-state employee relations issues from beginning/in-take to conclusion, manager and leadership coaching, and implementation of outcomes.
  • Demonstrated experience leading and developing a team of HR or ER professionals across a distributed geography; experience leading a remote team is an enormous plus.
  • Experience using HR and ER metrics for strategic action-planning and executive-level reporting.
  • Experience with Workday and Dayforce a plus.


Leadership & Interpersonal Strengths
  • Self-motivated and comfortable with ambiguity; does not require positional authority to drive outcomes in a fast-paced, high-performance environment.
  • Capable of building trust and credibility quickly with senior business leaders, employees, and legal counsel alike.
  • Excellent judgment - knows what they don't know, asks the right questions, and reaches well-informed decisions that minimize organizational risk.
  • Compassionate leader who sustains collegiality, collaboration, and team orientation; able to influence change and build consensus across functions and levels.
  • Absolute and unquestioned integrity and confidentiality in all circumstances.
  • Exceptional written and verbal communicator; able to articulate complex legal or HR matters clearly for diverse audiences.
  • Multi-lingual a plus.
  • Proficient in Microsoft Office suite; strong Excel and PowerPoint skills for data analysis and reporting.


Education
  • Bachelor's Degree in Human Resources, Business Administration, or a related field required.
  • Master's Degree in Human Resources, Business Administration, or a related field a plus.
  • California HR certification required (e.g., SHRM-CP/SCP with California focus, PHR/SPHR, or equivalent state-specific credential).


The salary range for this position is $160,000 - $180,000 USD Annually.

#LI-BB1

#LI-Remote

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.


Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.


*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

This position may be performed remotely anywhere within the United States except the state of Alaska.

ANTICIPATED CLOSING DATE
August 24, 2026
This date may be subject to change due to evolving business needs.

About Greystar Worldwide, LLC

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Joining Greystar Worldwide, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in the global marketplace. Greystar Worldwide, LLC stands as a beacon of career growth and professional development, offering a plethora of job opportunities across various sectors.

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With a commitment to diversity and inclusion, Greystar Worldwide, LLC ensures that all team members receive diversity training, promoting an environment where everyone’s contributions are valued. This approach not only enhances team dynamics but also contributes to the company’s robust problem-solving capabilities.

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Career growth at Greystar Worldwide, LLC is not just a possibility—it is a priority. The company supports its employees with unmatched training programs, leadership development courses, and opportunities for networking and professional growth. This commitment ensures that every team member can reach their full potential.

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Greystar Worldwide, LLC is renowned for its vibrant culture and comprehensive benefits package designed to support the well-being and financial security of every team member. Employment at Greystar Worldwide, LLC means access to health benefits, retirement plans, and wellness programs that together create a supportive and positive workplace.

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