Director, Customer Service Jobs in Chicago, IL

Engage with key digital partners to drive revenue growth through strategic relationships, innovation, and scalable programs that enhance customer acquisition and operational efficiency in the eCommerc...

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

Transform the dining experience by leading and optimizing food service operations. Drive financial performance, ensure compliance, and enhance client relationships while mentoring a dedicated team and...

Oversee and innovate dining solutions while leading teams to enhance service quality and customer satisfaction. Shape operational excellence through financial management and effective client relations...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Manage payroll operations and vendor relationships, ensuring compliance and efficiency in payroll processes while driving continuous improvement and strategic initiatives with ADP and internal teams...

Transform your career with this strategic role leading a multi-million-dollar Direct Mail program. Drive innovation through audience targeting, data integration, and performance optimization across va...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Make your mark by leading a dynamic Pricing team, optimizing pricing strategies for diverse Government Services proposals, and establishing compliance processes. Drive data-driven decisions and foster...

Lead strategic procurement initiatives across global operations, enhancing supplier relations and driving cost efficiencies. Foster a high-performing team culture, ensuring effective negotiation and a...

Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...

Lead client relationships by strategically guiding campaigns, ensuring profitability, and collaborating with teams to deliver innovative marketing solutions. Drive performance through effective commun...

Champion operational excellence by driving efficient customer service and logistics, ensuring stellar customer support and seamless order-to-shipment processes. Lead improvement initiatives across tea...

Join a team that drives strategic project success and development. As a key leader, you’ll oversee a talented project management team, ensuring effective delivery, fostering growth, and enhancing prog...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Lead a dynamic team to drive innovative product marketing strategies, ensuring effective collaboration across departments. Utilize market insights to enhance product positioning and elevate customer e...

Join a team that's redefining product marketing by leading a talented group to drive innovative strategies, mentor associates, and enhance collaboration across departments, all while shaping the futur...

Engage and mentor a team of Product Marketing Associates to drive innovative marketing strategies, ensuring seamless communication between departments. Utilize insights from market research to shape p...

Lead the charge in shaping innovative product marketing strategies, mentoring a dedicated team, and driving cross-departmental collaboration to enhance product positioning and visibility in the market...

Lead transaction management strategies for large client portfolios, ensuring alignment with business objectives. Collaborate with cross-functional teams to optimize processes and deliver innovative re...

Shape the future of supply chain management by leading large-scale programs, coordinating stakeholders, and driving delivery excellence while building a high-performing team that supports strategic gr...

Partner with us to lead brand strategy and customer engagement initiatives, ensuring consistent brand experiences that drive loyalty and growth. Oversee marketing efforts, measure brand performance, a...

Elevate business growth by leading diverse teams to enhance vehicle maintenance and upfitting services. Ensure operational excellence, build client relationships, and drive profitability while maintai...

Join a team that's committed to delivering exceptional customer service while managing operations and guiding leaders on improvements to ensure quality, speed, and accuracy in deliveries across our cu...

Empower customer satisfaction as a Senior Customer Operations Manager, overseeing order management and process improvement to deliver exceptional service and foster vendor partnerships ensuring qualit...