Director, Customer Service Jobs in Birmingham, AL

Optimize national payer engagement strategies to secure favorable coverage pathways for innovative cell therapies. Play a key role in building vital relationships and demonstrating product value while...

Partner with us to lead a talented team of Software Engineers, shaping technical strategy and driving AI integration while delivering software systems that provide meaningful business value across the...

Help us shape the future of digital advertising by leading a team in delivering programmatic campaign excellence and leveraging data-driven insights to meet client objectives across various channels...

Lead a strategic customer success initiative, managing a portfolio of high-potential accounts to drive automation and measurable outcomes. Engage with executives, ensure product adoption, and collabor...

Accelerate your career as you lead corporate tax strategy, mentoring teams and managing client relationships. Drive high-quality federal and state compliance while shaping the future of our corporate...

Lead technical design and execution of energy sector solutions, managing projects from presales through delivery, ensuring compliance with standards and addressing customer needs effectively in a cust...

Engage in a dynamic digital marketing role, driving brand awareness and demand generation. Oversee campaigns across various channels, leveraging analytics and collaboration to optimize performance and...

Shape the future of regional marketing by driving growth and pipeline acceleration through innovative programs. Lead a high-performing team to execute strategies that resonate across North America and...

Drive impactful growth by defining the go-to-market strategy for financial services products. Collaborate across teams to leverage data-driven insights, enhance customer positioning, and lead complex...

Champion the strategic direction of the product portfolio, leading teams to define, develop, and enhance innovative solutions while ensuring alignment with market demands and business objectives acros...

Architect IT strategy to enhance operational efficiency, ensuring the effective leadership and development of IT teams aligned with organizational goals while overseeing project execution and staff ma...

Shape the future of medical devices by leading regulatory strategies, ensuring compliance across global markets, and mentoring a dedicated team. Empower innovation through effective communication with...

Build comprehensive training strategies for users of our platform, driving customer adoption and support. Lead initiatives across onboarding, asynchronous content, and customer education while ensurin...

Manage procurement governance and systems for seamless Source-to-Settle processes, collaborating with cross-functional teams to enhance efficiency, compliance, and service quality, ensuring audit-read...

Drive client success by managing key accounts, fostering long-term relationships, and delivering strategic solutions. Utilize your expertise in account management to exceed client expectations, grow r...

Elevate your career by leading business optimization and process improvements. You'll drive efficiency and compliance in donor centers while managing cross-functional teams to enhance plasma collectio...

Drive analytics excellence by leading data insights for major automotive clients. Collaborate cross-functionally to optimize reporting, enhance data management, and support strategic growth initiative...

Unlock potential by driving client success initiatives, enhancing internal operations, and coordinating cross-functional efforts to ensure enterprise accounts deliver measurable value while fostering...

Inspire strategic transformation by leading enterprise initiatives and driving collaborative project management efforts. Ensure timely delivery of impactful outcomes while enhancing operational effici...

Empower your engineering team by managing roadmap execution, optimizing agile processes, and fostering collaboration. Use your SaaS expertise to lead diverse teams in delivering high-quality data-driv...

Contribute to the development and execution of Payment Integrity programs, ensuring effective client implementations and exceptional onboarding experiences through strategic leadership and cross-funct...

Unlock potential by building and leading a new contact center team that enhances member experience through operational excellence and strategic partnerships while driving performance and quality from...

Join a dynamic team as you lead high-performance operations, supporting our rapidly growing partner ecosystem. Drive strategic initiatives, optimize processes, and enhance collaboration while making a...

Collaborate with technical teams to drive operational excellence and customer satisfaction, owning service strategy and relationships across local territories to achieve business growth and meet servi...

Drive strategic product vision for Pharma and Life Sciences, influencing stakeholders and delivering innovative solutions through cross-functional leadership and market insights, while managing the fu...