Director, Procurement Governance & Systems – Operations

Greystar Worldwide, LLC$100K — $140K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in procurement or governance management.
  • Experience with large-scale ERP/procurement systems.
  • Knowledge of supplier compliance and third-party risk management.
  • Familiarity with bidding processes and contract management.
  • Experience across multiple geographies with local regulatory knowledge.
  • Strong communication skills and ability to present to senior leadership.
  • Bachelor's degree in business or related field.

Responsibilities

  • Oversee Upstream S2S functions for supplier compliance and contract management.
  • Manage supplier credentialing and monitor compliance with regulatory deadlines.
  • Enhance bid management processes to ensure documentation aligns with sourcing policy.
  • Administer Downstream S2S functions ensuring procurement operations are consistent and efficient.
  • Partner with Finance to resolve invoice exceptions and maintain accurate audit trails.
  • Oversee payment processing accuracy in collaboration with Treasury/Finance.
  • Maintain procurement governance policies and ensure documentation is up-to-date.

Benefits

  • Comprehensive Medical, Dental, Vision, Life, and Disability insurance.
  • Generous Paid Time Off starting with 15 vacation days plus additional tenure-based vacation.
  • 6-Week Paid Sabbatical after a decade of service, with recurring sabbaticals every 5 years.
  • 401(k) with company match after 6 months.
  • Paid Parental Leave and fertility benefits up to $10,000.
  • Employee Assistance Programs and various insurance options.
Full Job Description

JOB DESCRIPTION SUMMARY

The Director, Procurement Governance & Systems – Operations leads the day-to-day administration, performance, and continuous improvement of Greystar's procurement governance infrastructure. Procurement Governance & Systems includes end-to-end Source-to-Settle (S2S) process as its core operational responsibility. S2S is comprised of two halves: Upstream Functions (Source-to-Contract), which include supplier compliance, bidding, and contract management; and Downstream Functions (Procure-to-Pay), which include procurement/purchasing, invoice processing, and payments. This role operates as a force multiplier for the Senior Director, ensuring governance infrastructure runs reliably at scale while proactively identifying and implementing efficiency gains, process enhancements, and system optimizations as business needs evolve. The Director will partner closely with Energy & Sustainability Services (ESS), Finance/Accounting, Treasury, Legal, Risk, and regional operations teams across the entire company to keep governance infrastructure audit-ready, efficient, and customer-service oriented.

JOB DESCRIPTION

KEY RESPONSIBILITIES
Upstream Functions (Source-to-Contract)
  • Own day-to-day administration of Upstream S2S functions — supplier compliance, bidding, and contract management — ensuring consistent, reliable operation across regions and business units.
  • Supplier Compliance: own operational execution of the Supplier Compliance Program, including maintenance and enhancement of the supporting SOP, the Supplier Performance Agreement (SPA), Ts&Cs and supplier-facing onboarding forms across the company.
  • Supplier Compliance: manage the supplier credentialing and monitoring ecosystem in partnership with NetVendor and related third-party risk platforms; lead compliance workstreams against regulatory deadlines and resolve non-conformance issues.
  • Supplier Compliance: support ongoing supplier ESG/emissions data collection (e.g., Scope 3) in partnership with related teams, ensuring methodology aligns with GHG (Greenhouse Gas) Protocol standards and platform capabilities.
  • Bidding: administer and continuously improve bid management processes and tools, ensuring bidding activity is consistently documented, auditable, and aligned to sourcing policy.
  • Contract Management: oversee contract lifecycle administration — repository management, key-term tracking, renewal/expiration monitoring, and compliance with contracting standards — partnering with Legal where needed.
  • Monitor Upstream process performance, proactively identifying inefficiencies or gaps and driving enhancements to improve speed, accuracy, and user experience.

Downstream Functions (Procure-to-Pay)
  • Own day-to-day administration of Downstream S2S functions — procurement/purchasing, invoice processing, and payments — ensuring consistent, reliable operation across regions and business units.
  • Administer procurement/purchasing workflows and system configuration, ensuring policy compliance and a positive user experience.
  • Oversee invoice processing performance, partnering with Accounts Payable and Finance to resolve exceptions, reduce cycle time, and maintain accurate audit trails.
  • Monitor payment processing and controls in partnership with Treasury/Finance, ensuring accuracy, timeliness, and compliance with internal controls.
  • Monitor Downstream process performance and system health, proactively identifying inefficiencies, bottlenecks, or gaps and driving enhancements to improve speed, accuracy, and user experience.
  • Partner with technology and platform teams to scope, prioritize, and implement system configuration changes, automation opportunities, and process improvements as business needs evolve.

Systems, Tools & Operating Model Oversight
  • Maintain and evolve procurement governance policies, standards, and processes spanning both Upstream and Downstream functions, reinforcing the function's role as governance and oversight — distinct from transactional procurement.
  • Maintain current-state process documentation and training materials across the S2S lifecycle, ensuring they stay accurate as enhancements are introduced.
  • Manage tools and platform administration including the supplier management platform transition and ongoing enhancements.
  • Oversee related portfolio visibility tools, partnering with the OPO (Operations Processes and Optimization team) on SOP updates and cross-functional compliance.
  • Serve as a point of escalation for supplier and contract disputes, driving issues to resolution and documenting root cause and corrective actions.
  • Support headcount and resourcing analysis across the initiative portfolio, identifying capacity gaps and recommending resourcing or process solutions to the Senior Director.
  • Develop internal communications, training materials, and enablement content for governance programs, systems changes, and supplier-facing processes.
  • Own governance and administration of existing and future procurement programs — including the Diverse Supplier Program and other enterprise-wide procurement initiatives as they are introduced — ensuring each program is administered consistently, auditably, and in alignment with broader S2S governance standards.

BASIC KNOWLEDGE & QUALIFICATIONS
  • 5–8 years of relevant experience in procurement, supplier risk/compliance, or enterprise governance program management.
  • Demonstrated experience administering and optimizing large-scale ERP/procurement systems spanning Source-to-Contract and Procure-to-Pay processes in a steady-state operating environment.
  • Working knowledge of supplier compliance, third-party risk management, and credentialing platforms
  • Familiarity with bidding/sourcing processes and contract lifecycle management practices.
  • Experience operating across multiple regions/geographies with sensitivity to local regulatory and operational nuance.
  • Proven ability to manage multiple concurrent initiatives and shifting priorities in a fast-paced, matrixed enterprise environment.
  • Strong written and verbal communication skills, including experience preparing materials for senior leadership and steering committees.
  • Bachelor's degree in business, supply chain, finance, or related field, or equivalent professional experience.

SPECIALIZED SKILLS
  • Systems thinking — able to map policy-to-platform alignment and anticipate impacts across Upstream (Source-to-Contract) and Downstream (Procure-to-Pay) functions.
  • Strong cross-functional influence without direct authority; skilled at aligning ESS, Finance, Treasury, Legal, and regional teams around a shared roadmap.
  • Comfortable balancing steady-state operational rigor with a continuous-improvement mindset; able to translate operational feedback into a practical enhancement roadmap.
  • Detail-oriented program and supplier management skills, including SLA/metric design and non-conformance resolution.
  • Customer-service orientation toward internal stakeholders and suppliers, reinforcing governance as an enabler rather than a barrier.
  • Self-sufficient and resourceful; able to operate effectively amid resource constraints while maintaining program momentum.

#LI-RS1

The salary range for this position is $100,000 - $140,000.


Additional Compensation:


Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.

  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

This position may be performed remotely anywhere within the United States except the state of Alaska.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses ([redacted].com). If you receive suspicious requests, please report them immediately to [redacted].


ANTICIPATED CLOSING DATE

August 14, 2026

This date may be subject to change due to evolving business needs.

About Greystar Worldwide, LLC

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Joining Greystar Worldwide, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in the global marketplace. Greystar Worldwide, LLC stands as a beacon of career growth and professional development, offering a plethora of job opportunities across various sectors.

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With a commitment to diversity and inclusion, Greystar Worldwide, LLC ensures that all team members receive diversity training, promoting an environment where everyone’s contributions are valued. This approach not only enhances team dynamics but also contributes to the company’s robust problem-solving capabilities.

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Career growth at Greystar Worldwide, LLC is not just a possibility—it is a priority. The company supports its employees with unmatched training programs, leadership development courses, and opportunities for networking and professional growth. This commitment ensures that every team member can reach their full potential.

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Greystar Worldwide, LLC is renowned for its vibrant culture and comprehensive benefits package designed to support the well-being and financial security of every team member. Employment at Greystar Worldwide, LLC means access to health benefits, retirement plans, and wellness programs that together create a supportive and positive workplace.

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