Director, Customer Service Jobs in Alameda, CA

Lead a dedicated team to drive client success across diverse delivery modes, ensuring effective governance and coordination. Drive business development within a portfolio, nurturing critical client re...

Lead the transformation of the brand onboarding experience, ensuring operational excellence from commitment to activation. Drive strategic improvements, manage KPIs, and build robust measurement syste...

Optimize customer lifecycle transformation initiatives and drive strategic growth. Collaborate across multiple functions to build a cohesive framework that supports the scaling of Managed Services Pro...

Lead the development and execution of global payroll operations strategy, ensuring compliance and efficiency across all regions. Drive governance, risk management, and process optimization while foste...

Transform the customer experience by leading a dynamic support team to ensure timely resolutions, effective communication, and continuous improvement in software support operations. Drive success thro...

Join a team that's redefining product operations, bridging Product, Engineering, and Go-to-Market teams. You will develop systems that enhance decision-making and impact in AI-driven legal solutions...

Drive impactful patient care by leading and developing a high-performing team of Regional Account Managers. Translate strategies into local execution while fostering collaboration and ensuring excepti...

Lead and mentor a team of engineers while overseeing technical excellence and driving AI innovation in operational systems. Collaborate cross-functionally to deliver impactful features for post-purcha...

Elevate your career by leading the communications strategy to strengthen brand messaging, guide market outreach, and align internal and external communications with business objectives while engaging...

Engage in transformative leadership as you drive sales success and innovation. Foster team collaboration, strategize market opportunities, and optimize service delivery while achieving targets within...

Elevate your career by championing strategic product marketing for customer excellence. Drive market positioning, storytelling, and operational frameworks across teams to enhance client value realizat...

Transform finance operations by owning accounting, budgeting, and forecasting. Collaborate cross-functionally to streamline processes, improve controls, and prepare for scale, ensuring financial integ...

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

Oversee operational performance for client accounts, providing leadership and strategic direction. Ensure effective communication, monitor KPIs, and manage client relationships to drive performance im...

Transform global commerce by defining product strategy and execution for scalable carrier integrations. Engage in high-impact collaboration across teams to streamline operations and enhance product re...

Lead the charge in managing complex FHA multifamily financing opportunities. Collaborate with various teams to ensure strong client relationships, produce targeted initiatives, and drive revenue growt...

Lead the charge in strategic business development, managing client portfolios and driving revenue growth. Collaborate with internal teams to tailor solutions and ensure exceptional client satisfaction...

Unlock growth by driving product innovation and solutions through deep collaboration across teams. As a Technical PM, engage users and deliver valuable customer experiences while ensuring business via...

Lead dynamic creative campaigns by collaborating globally to inspire teams and drive production excellence. Manage multi-channel initiatives, leveraging AI tools for efficiency while fostering a cultu...

Lead enterprise Identity Security, modernizing access operations and governance while ensuring compliance across diverse platforms to mitigate identity risks and enhance security capabilities...

Grow your career in legal services sales by developing strong client relationships, managing the full sales cycle, and presenting innovative solutions to law firms and corporate legal departments. Joi...

Shape employee relations and compliance frameworks for global growth, ensuring effective HR policies and practices across diverse markets. Lead investigations, manage complex protocols, and foster a c...

Deliver strategic enterprise sales initiatives by driving new business, nurturing key client relationships, and leveraging technical resources to capture major accounts across North America and expand...

Join a team that's redefining how visitors engage and convert on our website. Lead the web strategy to optimize conversion rates, retarget visitors, and integrate insights to enhance digital experienc...

Take ownership of daily operations and elevate our team by optimizing processes across multiple locations, focusing on efficiency, compliance, and performance improvement to foster growth and sustain...