Director, Customer Experience Jobs in Washington, DC

Drive enterprise-wide program management by leading cross-functional teams to enhance delivery governance, risk management, and operational excellence across core technology domains, fostering innovat...

Join our team as a Corporate Pricing Manager, where you will optimize pricing strategies and data management to enhance operational effectiveness, drive growth, and support strategic decision-making w...

Pioneer contact center transformation by owning technical oversight and enterprise design across Genesys and Cisco platforms, driving quality in customer engagements and translating business needs int...

Engage in driving strategic metrics for cybersecurity and technology risk. Collaborate with stakeholders to improve reporting processes, develop metrics aligned with frameworks, and enhance delivery t...

Unlock potential by leading a high-performing sales team to drive revenue growth in higher education. Your expertise in enterprise sales will shape our strategy as you establish processes and foster c...

Develop actionable strategies to enhance oncology therapy access by leveraging clinical insights and real-world evidence while collaborating with clients to address pivotal market access challenges ac...

Drive strategic account management and expansion across a diverse client portfolio while fostering strong relationships, ensuring operational excellence, and leveraging insights for client success in...

Lead the charge in maximizing business opportunities by supporting marketing and development initiatives in a collaborative environment, while engaging with attorneys and clients to enhance the practi...

Take ownership of clinical data management for global trials, leading a team to ensure quality deliverables from study start to close. Drive process improvements, develop standards, and manage vendor...

Champion transformative consumer software solutions by leading high-performing engineering teams. Drive strategic development and lifecycle management of innovative digital products while ensuring qua...

Lead the charge in enhancing Developer Experience by shaping and executing cohesive product strategy across a diverse portfolio to boost developer productivity and satisfaction through innovation in A...

Drive lender integrations and optimize consumer funnels for improved approval rates and partner satisfaction, owning strategy, requirements, and testing to enhance user experiences and leverage data-d...

Elevate progress at customer financial systems by improving processes and minimizing fraud risk. Lead project teams in the development and maintenance of payment solutions ensuring accuracy and operat...

Join a team that architecturally transforms lifecycle marketing through data-driven automation, enhancing consumer engagement and retention in a mobile-first environment. Collaborate cross-functionall...

Join a team that's revolutionizing creative strategy for paid social channels. Lead innovative campaigns across Meta, TikTok, and YouTube, driving conversion through compelling content and performance...

Engage with diverse MSP partners to deliver impactful coaching, foster accountability, and drive strategic decision-making, ultimately enhancing their business performance and growth in the managed se...

Take ownership of Learning and Development initiatives that enhance performance and drive operational success. Create and foster a culture of growth, engagement, and excellence among associates, ensur...

Lead the foundation of product marketing, driving positioning, messaging, and sales enablement for B2B software. Collaborate with cross-functional teams to craft compelling narratives and launch strat...

Transform organizational potential by leading a dynamic team of Program Managers to deliver complex technology programs and strategic initiatives that enhance operations and support national growth in...

Join a team that's redefining field marketing by leading innovative events across the Americas, enhancing our brand presence and driving business impact through strategic third-party and owned events...

Grow your career with a dynamic team, driving client partnerships and delivering innovative legal solutions while consulting on managed services across law firms and corporate legal departments...

Lead the charge in shaping policy and engagement in North America. Act as the primary voice in government relations, manage key stakeholder relationships, and enhance IFS's position in technology poli...

Lead and deliver large-scale technical projects by managing cross-functional teams, handling project lifecycles from requirements to execution. Drive continuous improvement and collaborate on innovati...

Unlock potential by leading the development and execution of cutting-edge data, analytics, and AI strategies, ensuring alignment with departmental goals while driving innovation and collaboration acro...

Shape the future of hospitality by overseeing hotel operations, enhancing guest experiences, driving financial performance, and fostering collaboration across departments as a key operational leader...