Director, Customer Experience Jobs in Washington, DC

Discover growth opportunities by leading strategic initiatives and data analysis in a dynamic Global Sales Organization. Collaborate with sales leaders to optimize performance and implement efficient...

Help us transform aviation operations by leading stakeholder engagement and change management initiatives. Leverage your aviation expertise to ensure operational alignment and enhance readiness across...

Drive strategic forecasting initiatives, enhancing revenue projections and collaboration across teams to ensure successful product launches while delivering actionable insights and managing multiple p...

Champion the growth of our DTC ecommerce channels, leading strategy and operations to achieve $20M+ in revenue. Drive creative testing, optimize conversions, and develop a high-performing team to enha...

Innovate social media strategy to elevate brand presence, engage audiences, and amplify the Latino voice online. Lead a dynamic team in creating compelling content and rapid-response communications to...

Unlock potential by leading customer success initiatives that drive adoption and satisfaction across accounts. As a strategic advisor, you'll ensure clients achieve meaningful outcomes while proactive...

Unlock potential by leading a full stack engineering team, defining coding standards, managing delivery cadence, and fostering team growth while ensuring high code quality and efficiency through hands...

Drive growth and retention for key enterprise accounts, ensuring customer success through a combination of relationship stewardship and proactive business development, while collaborating cross-functi...

Empower admin workflows in residential transactions. Lead a team, enhance ops, and ensure compliance. Drive quality assurance, systems integration, and streamline processes for a seamless customer exp...

Shape the future of IT operations by leading a dynamic team to drive automation, enhance processes, and achieve excellence in service delivery, transforming a reactive environment into one of accounta...

Champion innovative fitness programs and lead a dedicated team to enhance client experience, promoting health and wellness while achieving strategic objectives through proactive management and tailore...

Deliver your GRC expertise by leading a dynamic team that shapes compliance frameworks for diverse industries. Manage product integration, uphold quality standards, and partner across teams to meet ev...

Shape the future of crop insurance by developing strategic relationships and driving profitable growth through extensive networking and insights. Collaborate effectively across teams while ensuring co...

Engage clients in Higher Education to drive transformational initiatives, managing relationships, overseeing cross-functional teams, and ensuring project alignment with institutional goals for impactf...

Join a team that's innovating scalable Workday Extend solutions while leading design, development, and delivery efforts. Collaborate with clients and functional leads to transform business needs into...

Join a team that's revolutionizing Learning & Development for a complex organization. Lead training strategy, standards, and team growth while partnering across departments to enhance organizational c...

Join our dynamic team to enhance client and member support processes through effective communication and proactive problem-solving while managing implementations and claims resolutions in a fast-paced...

Champion account growth by leading business development efforts within CMS, overseeing full lifecycle management, and leveraging strategic partnerships to drive program success and enhance relationshi...

Contribute to operational excellence by delivering insights and analytics to support decision-making across our amphitheater portfolio. Drive innovation, enhance guest experiences, and adopt best prac...

Lead the charge in driving revenue growth and developing a strategic Go-To-Market approach across the Americas. Oversee a dynamic sales organization, enhance pipeline creation, and foster a culture of...

Shape the future of technology in healthcare by leading development efforts, leveraging AI tools, and ensuring high-quality digital deliverables across multiple platforms. Collaborate with creative te...

Accelerate progress at innovation by leading the AI & Automation practice. As a key strategist, you'll drive AI deployments, build client relationships, and ensure delivery excellence while mentoring...

Contribute to strategic media relations and communications initiatives addressing complex policy and corporate matters. Leverage strong relationships with national media to enhance reputation and mana...

Accelerate progress at a leading healthcare technology firm by driving support excellence. Lead a dynamic team, enhance operational performance, and foster customer satisfaction through strategic inno...

Lead the charge in driving growth within a defined territory by managing relationships, cultivating new business, and overseeing high-impact projects. Collaborate with stakeholders to deliver tailored...