Director, Customer Experience Jobs in Washington, DC

Transform customer success by leading a high-performing team, driving AI adoption, and redefining engagement strategies to achieve measurable business outcomes in a dynamic, innovation-driven environm...

Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...

Optimize our global Customer Experience operations by leading a diverse team, enhancing service quality, and driving strategic growth as we redefine premium wellness services on a global scale. Join u...

Champion strategic partnerships and drive revenue growth through effective channel management and collaborative business planning, ensuring sales success and partner satisfaction while navigating comp...

Accelerate progress at the forefront of SOX compliance, overseeing the design, documentation, and governance of Internal Controls over Financial Reporting while collaborating with key stakeholders to...

Partner with us to lead a dynamic team in transforming customer engagement across digital platforms, driving innovation, enhancing user experiences, and achieving strategic objectives in a rapidly evo...

Join a team that's redefining employee communications at a pivotal growth moment. As a leader, you'll shape strategy, enhance cross-functional collaboration, and drive authentic internal dialogue acro...

Support clients in higher education assessment as a trusted advisor, enhancing platform usage by driving adoption, facilitating communication, and building long-term relationships to ensure measurable...

The Principal Architect at TTEC Digital will engineer and design complex Contact Center applications, serving as a subject matter expert in technology impacts on business. This role involves leading t...

Drive innovation in AI-driven solutions by overseeing product lifecycles, collaborating with cross-functional teams, and aligning product roadmaps with strategic objectives to enhance user experiences...

Lead the charge in maturing enterprise supply chain capabilities, managing risks, and building strategic sourcing frameworks. Collaborate with top leadership to enhance operational effectiveness and d...

Ignite growth by achieving sales goals in enterprise software, driving strategic planning, and leveraging team collaboration to close deals while delivering exceptional value to clients and accurately...

Shape customer-centric strategies by leading insights initiatives, developing project plans, and partnering with cross-functional teams to enhance user experiences and improve consumer outcomes throug...

Join a team that's transforming brand identity and digital experience. Lead the strategic evolution of visual design, UX/UI, and website engagement, collaborating across departments to enhance custome...

Pioneer excellence in customer care by developing global strategies that enhance service delivery and customer experience. Lead large teams, drive transformation, and align initiatives with business o...

Transform user experiences by leading the UX function, unifying design across multiple products, and driving strategic growth. Collaborate cross-functionally to shape experiences that prioritize user...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Shape organizational success by leading transformative initiatives that enhance leadership development, drive employee engagement, and align talent strategies with business goals across the Engineerin...

Join a team that's driving innovation in Transaction Services. You'll lead engagement teams, manage client relationships, and coach staff, all while delivering top-notch service in a fast-paced enviro...

Unlock potential by leading strategic insurance risk management initiatives. Drive operational efficiency and team performance while integrating technology to enhance compliance across diverse portfol...

Shape the future of energy by managing large-scale utility storage projects. Lead cross-functional teams to deliver projects on time, within budget, and with the highest quality and safety standards f...

Lead a transformative HR strategy in a growing agency to enhance talent acquisition, performance management, and company culture, while executing hands-on operational HR functions with a small team...

Explore this opportunity to lead corporate legal matters, overseeing governance, M&A, and compliance with U.S. securities laws. Collaborate with cross-functional teams while managing external counsel...

Lead the charge in successful project implementations, ensuring timely delivery and client training. Collaborate with cross-functional teams to optimize outcomes and enhance client satisfaction throug...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...