SVP, Chief People Officer

Precision

$180K — $275K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of relevant HR experience, including leadership roles.
  • Experience in a fast-paced agency or professional service firm.
  • Proven skills in enhancing employee experience and culture.
  • Exceptional communicator, able to engage all levels of staff.
  • Comfortable influencing strong, opinionated leaders.
  • Creative and entrepreneurial mindset with an ability to thrive in ambiguity.
  • Labor relations experience is a plus.

Responsibilities

  • Develop and execute strategies for employee engagement and culture enhancement.
  • Build trust and relationships with employees to maintain cultural awareness.
  • Drive high-performance culture through aligned goals and effective feedback processes.
  • Create frameworks for employee feedback, growth, and accountability.
  • Direct full-cycle recruiting processes from job descriptions to onboarding.
  • Assess and improve the agency's hiring practices for inclusivity and effectiveness.
  • Maintain a lean HR team while overseeing payroll and compliance.

Benefits

  • Flexible hybrid remote/in-office work schedule.
  • Retirement plan with automatic 3% contribution.
  • Healthcare coverage with 90% of costs covered by Precision.
  • Generous paid vacation and sick leave.
  • Paid parental leave for new families.
  • Professional development stipend to support continuous learning.
  • Engaging workplace culture with fun agency events and community volunteering.
Full Job Description
As Precision has grown to over 100 employees across multiple offices, we are establishing a dedicated senior HR leadership role to join our team to build and scale a cohesive people strategy. The Chief People Officer will develop strategy for and lead culture stewardship, employee experience, organizational design, leadership development, performance management, talent acquisition, compensation and benefits. This is a hands-on leadership role responsible for both setting strategy and directly executing key HR functions in a lean environment, supported by one team member. The SVP, Chief People Officer will play a transformative role in shaping the future of a rapidly growing, groundbreaking agency that is reimagining how companies and organizations communicate.

The ideal candidate will...
• Have a strategic perspective on how to acquire, engage and nurture our most valuable asset...our people!
• Ensure Precision's approach to talent, employee experience, and organizational development aligns with our long-term direction and values.
• Possess experience leading organizational change and transformation at a high-growth, multiservice agency or professional service firm.
• The ability to dig deep into the details while seeing the big picture.
• Be adaptable and resilient, with the ability to thrive in a fast-moving environment. Our work is fast-paced and deadline-driven, with periods of high intensity tied to client demands and external events.

The role will report to the CEO and work closely with the leadership team.

What You Will Be Doing:

Employee Engagement & Culture
  • Bring new ideas and best practices that will improve our employee experience and enhance company culture.
  • Build trust and relationships with employees to maintain a pulse on company culture.
  • Manage and improve an agency-wide mentorship program.

Performance Management
  • Drive a high-performance culture by ensuring alignment of individual and agency goals, advance feedback quality, and manage/improve review processes.
  • Build strong frameworks for feedback and growth, fostering accountability, engagement, and clear career progression across the organization.
  • Coach managers to deliver meaningful feedback, recognize performance, and effectively address underperformance.

Talent Development
  • Develop and implement training programs and learning pathways that enhance both professional and leadership skills.
  • Maintain and improve the employee intranet, creating a one-stop resource for employees on policies, trainings, events and more.

Talent Management
  • Oversee full-cycle recruiting including developing job descriptions, sourcing, selection, and onboarding.
  • Recruit top talent for roles across the agency.
  • Assess and improve how Precision presents itself and attracts applicants and the effectiveness and efficiency of the hiring process.
  • Ensure hiring practices promote equity, inclusivity, and consistency across departments.

HR Operations
  • Manage a lean but effective team.
  • Monitor and improve compensation and benefits offerings to ensure competitiveness.
  • Oversee payroll and benefits administration.
  • Minimize risk through proactive governance, policy development, and continuous monitoring.

Labor Relations
  • Work closely with leadership to engage with union representatives.
  • Manage union reporting and compliance requirements.

What We Are Looking For:
  • Minimum 12+ years of relevant experience in human resources, including time as the director or deputy director of HR, depending on company size.
  • Experience in a fast-paced agency or professional service firm.
  • Proven leadership progressing employee experience and culture.
  • Exceptional communicator who can engage with executives and employees at all levels.
  • Comfortable influencing strong, opinionated leaders.
  • Creative, energetic, and possess an entrepreneurial spirit.
  • Thrives in ambiguity and evolving structures.
  • Balances diplomacy with decisiveness.
  • Labor relations experience is a plus.
  • Degree in Human Resources or related field, and/or SHRM-CP/-SCP certification preferred.

What We Will Give You:
  • Competitive salary
  • Annual bonus opportunity
  • Flexible hybrid remote/in-office plan
  • Retirement plan with automatic 3% safe-harbor contribution from Precision
  • Healthcare coverage - medical, dental and vision with 90% of costs covered by Precision
  • Generous paid vacation and sick leave
  • Paid parental leave
  • Professional development stipend
  • Fun...agency outings, holiday parties, informal gatherings, and time for volunteering.

The salary range for this role is $180,000 - $275,000.

We are currently working in a hybrid model and require staff to work in the office 50% of working days

per month.

Similar Jobs

More Jobs at Precision

More Business Services Jobs

Find similar SVP, Chief People Officer jobs: