Director, Customer Experience Jobs in Waltham, MA

Drive business growth by developing strategies and relationships in the acute care market. Take ownership of an existing portfolio while expanding client bases and achieving revenue targets through di...

Empower growth in the acute care market by driving business development, expanding client relationships, and ensuring satisfaction. Lead strategies that enhance revenue and profitability while utilizi...

Unlock market potential by shaping product narratives and strategies. Collaborate with product, sales, and engineering teams to drive successful launches, extensive positioning, and impactful content...

Empower engineering excellence by leading a growing team to deliver high-quality software solutions while fostering collaboration across teams and ensuring operational scalability...

Shape the future of healthcare by leading large-scale Epic implementations. Manage projects for optimal performance, collaborating with stakeholders to ensure alignment with best practices and enhanci...

Join a team that's focused on driving account strategy and financial growth for high-value national partnerships, leading cross-functional teams to enhance client relationships and achieve strategic b...

Lead the charge in developing a high-performing admission platform by integrating innovative AI solutions and transforming product strategies while mentoring a dedicated team to achieve measurable bus...

Play a key role in advancing product capabilities for analysts, focusing on user experience in search, analysis, and AI integration, while driving the product vision and collaborating across teams for...

Lead the charge in overseeing project goals, budgets, and timelines, ensuring successful delivery of capital improvement initiatives while collaborating with diverse stakeholders and maintaining compl...

Drive project success by managing objectives, budgets, and timelines for a variety of construction and renovation projects, ensuring alignment with institutional goals and quality standards while coll...

Develop and execute business development strategies to drive growth. Oversee pipeline performance and strategic prospect relationships. Collaborate with cross-functional teams to identify opportunitie...

Elevate your career by leading large-scale IT projects that drive enterprise initiatives. Collaborate across teams to ensure successful planning and execution, while managing competing priorities and...

Lead the charge in optimizing marketing technology and campaign operations globally. Oversee strategy, team management, and execution of multi-channel campaigns, driving technology adoption and proces...

Empower regional performance through effective R2R process oversight, ensuring high-quality service delivery and alignment with global standards while managing cross-functional teams and stakeholder r...

Lead value-based contracting efforts to drive cost improvement and quality performance, managing complex provider relationships. Oversee contract lifecycle, strategic planning, and cross-functional co...

Transform operational excellence by managing complex projects to enhance fulfillment efficiency and scalability, driving data-driven change and collaboration across cross-functional teams in a high-gr...

Transform your HR skills by partnering with the Design team to enhance talent development, drive strategic workforce planning, and strengthen employee relations in a dynamic, remote environment focuse...

Accelerate progress at critical projects by leading BAS and PMS initiatives, ensuring integrated solutions meet client expectations while coordinating with diverse stakeholders and managing technical...

Advance your career by owning customer success plans for strategic enterprise accounts. Lead executive engagement, drive renewals, and identify growth opportunities while ensuring customers realize me...

Oversee the governance and operational performance of Order-to-Cash processes, ensuring compliance and customer satisfaction within outsourced environments. Partner with stakeholders to drive service...

Lead the charge in unifying our Health & Benefits platform, merging legacy systems into a seamless, API-driven experience. Drive strategy, prioritize initiatives, and collaborate with teams to create...

Shape the future of pharmacy benefits by leading high-performing teams and managing client relationships. Drive strategy and deliver results while enhancing service performance across multiple account...

Shape the future of integrated media by leading innovative revenue-generating initiatives across various formats, fostering client relationships, and driving business development in a fast-paced envir...

Lead the charge in designing innovative AI-assisted workflows for audit products. Own complex problems end-to-end, collaborate with cross-functional teams, and set high standards for design quality wh...

Elevate your career by leading the UX design for innovative, consumer-focused experiences. Drive cohesive systems across digital and physical touchpoints ensuring quality interactions and visual langu...