Director, Customer Experience Jobs in Waltham, MA

Shape the future of AI-Native Underwriting by designing innovative UX solutions, collaborating with cross-functional teams, and creating automated workflows that enhance user experiences while buildin...

Lead the charge in developing a transformative loyalty program that drives customer engagement and tenant sales, while ensuring long-term growth through innovative strategies and operational excellenc...

Champion customer success by managing enterprise accounts and driving retention, expansion, and measurable outcomes. Leverage data insights and stakeholder relationships to ensure value delivery and m...

Lead the charge in acquiring new managed sales engagements, driving growth for enterprise clients while optimizing sales strategies and nurturing relationships to achieve multimillion-dollar contracts...

Transform mobile product experiences by leading discovery, defining problems, and embedding AI solutions to meet user needs. Drive accountability through metrics while navigating ambiguity and engagin...

Engage in driving sales growth by managing key government accounts, nurturing relationships, and developing new business opportunities. Collaborate with internal teams to ensure customer satisfaction...

Provide market expertise and strategic insights to drive growth in enterprise learning. Collaborate cross-functionally to refine product positioning, enhance sales enablement, and boost customer succe...

Join a team that's driving operational success by facilitating high-level executive support and coordinating strategic initiatives across multiple functions, enhancing leadership effectiveness and pro...

Lead the digital marketing transformation for the Americas, architecting strategies and teams to foster growth. Drive measurable results while establishing Bureau Veritas as a digital innovator in B2B...

Drive the future of AI-powered dental care by building a revenue-driven marketing engine that shapes growth and positions the organization as a category leader across multiple market segments...

Shape growth in the US Mid-Market by leading full-cycle sales, targeting companies under 5,000 employees, and driving new business. Collaborate with internal teams, manage relationships, and achieve s...

Drive strategic client relationships to expand solution sales and revenue streams, leveraging technical expertise in a dynamic sales environment. Collaborate with teams to identify opportunities and d...

Contribute to excellence in account management by leading a team dedicated to enhancing client relationships, ensuring compliance, and driving successful outcomes through effective training and strate...

Lead the charge in finance for a high-growth audio technology business. Collaborate with cross-functional teams to drive strategic planning, financial modeling, and capital allocation ensuring sustain...

Join a dynamic team as a strategic partner for major financial services clients, driving business outcomes and fostering key relationships. Collaborate closely with internal teams to enhance client su...

Drive strategic growth by optimizing marketing channels, leveraging data, and managing a dynamic team. Partner cross-functionally to enhance MarTech capabilities and foster a culture of experimentatio...

Lead strategic procurement initiatives, optimizing sourcing processes and partnerships. Drive cost efficiencies and risk management across commercial categories while championing sustainability and in...

Grow your career by driving new business and developing strategic client relationships. You will leverage industry expertise to identify opportunities, collaborate with partners, and secure consulting...

Join a team that's driving innovation and operational excellence in marketing. Lead strategic initiatives, financial planning, and team development to optimize performance and achieve impactful result...

Pioneer the future of IT operations by leading Service Desk and Infrastructure teams, optimizing lifecycle management, and driving continual service improvement to enhance client satisfaction and oper...

Take ownership of product strategy for identity graphs, drive requirements, collaborate with data science, and guide performance improvements to ensure impactful marketing solutions that align with ma...

Shape the future of digital identity products by driving strategy, building roadmaps, engaging with cross-functional teams, and ensuring performance and compliance. Leverage your extensive marketing a...

Lead the charge in crafting and executing strategic marketing initiatives for Transactions practices, enhancing visibility, and driving new business opportunities through integrated campaigns and coll...

Transform project delivery by managing client engagements, optimizing eDiscovery practices, and fostering communication. Lead teams to achieve rapid, cost-effective results while enhancing client sati...

Advance Flywire's global People technology strategy by leading HR systems and analytics. Collaborate across business functions to optimize workflows and drive digital transformation, enhancing employe...