Director, Customer Experience Jobs in Toronto, ON

Pioneer strategic direction at eBay by leading cross-functional projects, influencing business strategy, and crafting innovative solutions to complex market challenges while mentoring a driven strateg...

Take ownership of Operational Resilience Risk Management, overseeing effective governance and risk assessment across Critical Business Products & Services. Support resilience activities through integr...

Join a team that's driving technology transformation in Claims and Customer Interaction. Lead strategic initiatives, oversee agile delivery, and foster cross-functional collaboration to enhance operat...

Drive collections performance and cash flow as a key leader ensuring operational excellence, team engagement, and cross-functional collaboration. Champion process improvements that enhance efficiency...

Shape pricing strategies and drive financial performance across diverse portfolios, partnering closely with teams to deliver data-driven, value-based solutions that enhance revenue growth and margin o...

Drive pricing strategies and analytics to optimize revenue, support decision-making, and enhance profitability across Government, B2B, and B2C portfolios while collaborating with leadership and commer...

Elevate operational excellence by leading a skilled data center team. Oversee technical systems, implement maintenance strategies, and enhance service standards to safeguard clients' digital assets wh...

Optimize operations by leading technical teams to ensure reliability and performance of complex data center infrastructure. Drive preventative maintenance programs and coach staff, while managing vend...

Lead and optimize data center operations, ensuring optimal infrastructure performance while managing engineering teams and vendor relationships to protect client assets and maintain high operational s...

Champion a comprehensive digital content strategy that integrates brand voice, advanced retailing, and AI capabilities in a transformative leadership role, driving excellence across global luxury chan...

Champion the development of strategic internal communication initiatives, aligning them with corporate goals, enhancing engagement across the organization, and advising senior leaders to ensure clarit...

Pioneer innovative reporting and insights in financial crime risk management. Lead advanced analytics and data governance to transform operational data into actionable insights, evolving reporting cap...

Champion HR strategies in a collaborative environment, enhancing workforce effectiveness and driving engagement initiatives while ensuring compliance and supporting management development across diver...

Lead the product experience for e-commerce through strategic ownership of subscription dynamics, collaboration with teams, and optimization for customer retention and conversion to drive growth across...

Champion product innovation by collaborating with cross-functional teams to enhance features and drive customer value, utilizing data insights to inform decisions and empower your team to succeed...

Lead the evolution of enterprise technology services, ensuring alignment to business objectives while maintaining security and operational excellence across diverse teams and technologies for optimal...

Champion client success by leading onboarding, managing relationships, and ensuring satisfaction in a fast-paced environment. Drive adoption, facilitate renewals, and foster growth through effective p...

Lead the charge in driving sales success through coaching, strategy development, and performance management. Oversee a dynamic team, aiming for excellence in customer acquisition and expansion within...

Manage and drive the Responsible AI governance program, ensuring alignment across business and technology stakeholders while overseeing complex program outcomes and the full AI Use Case lifecycle to d...

Lead end-to-end product programs, ensuring timely delivery in a collaborative, fast-paced aerospace environment. Manage cross-functional teams and drive execution while mitigating risks to deliver mis...

Shape and drive customer success by leading complex account portfolios, engaging C-suite executives, and orchestrating growth initiatives. Your strategic leadership will empower teams to exceed perfor...

Empower strategic growth as you drive agent success and profitability within a regional market. Collaborate with agents to enhance business management and customer experience while recruiting top tale...

The Associate Director of M&A will support the Vice President of M&A throughout the entire M&A life cycle, from lead generation to closing transactions. The role requires strong financial modelling sk...

The Associate Director of M&A will support the Vice President of M&A throughout the entire M&A life cycle, from lead generation to closing transactions. The role requires strong financial modeling ski...

Analyze project controls and manage costs, schedules, and budgets within engineering and construction projects. Ensure accurate reporting and support effective decision-making by fostering a collabora...