Director, Customer Experience Jobs in Toronto, ON

Elevate financial leadership by guiding strategic planning, compliance, and governance for international operations while driving growth initiatives and optimizing resources in a dynamic mining enviro...

Lead the Technical Product Management function for Canada, aligning regional strategies with global technology initiatives, ensuring effective execution, and driving modernization efforts while managi...

Join a dynamic team to lead hands-on client support and optimize processes. Drive improvements in service delivery while mentoring staff and ensuring high satisfaction. Collaborate cross-functionally...

Oversee the coordination of application readiness for new retail store openings, driving delivery teams and managing dependencies. Collaborate with cross-functional partners to establish governance an...

Champion the development of innovative identity and security solutions, guiding strategic initiatives that enhance authentication and access control. Collaborate cross-functionally to deliver secure...

Support our enterprise technology operations and ensure effective service delivery. Collaborate with internal stakeholders and external vendors to enhance application performance and maintain a secure...

Drive client success by leading a team to achieve growth and strategic objectives. Utilize your agency experience in integrated brand marketing, digital, and experiential to foster relationships and d...

Play a key role in delivering complex IT and IoT projects, ensuring they align with business goals. Oversee project execution from initiation to completion, fostering collaboration across teams while...

Drive the innovation of a digital ecosystem by leading a talented team in developing microservices and applications, mentoring technical leads, and ensuring high operational standards to enhance eComm...

Support operational excellence by enhancing manufacturing processes and driving continuous improvement initiatives. Collaborate with teams to foster a culture of safety and efficiency while ensuring a...

Drive engagement and adoption of an internal AI platform, fostering a community among users. Lead programs to educate, demonstrate, and integrate AI capabilities into daily workflows, ensuring technol...

Drive risk management excellence by leading the Canada Card Risk Office. Collaborate with stakeholders to align business strategies with regulatory standards while fostering a culture of accountabilit...

Lead the charge in implementing Microsoft D365 CE projects to enhance business processes. Responsible for project management, team leadership, and stakeholder communication to deliver technology solut...

Lead the development and execution of customer marketing strategies to increase revenue in partnership with cross-functional teams, ensuring alignment and effective communication with key accounts in...

Build and lead a comprehensive compliance strategy, overseeing AML, sanctions, and regulatory changes while collaborating closely with a sponsor bank to ensure operational efficiency and profitability...

Accelerate growth by identifying and closing strategic partnerships to expand revenue and enhance the product experience for local restaurants. Collaborate across teams to drive revenue, improve acqui...

Contribute to strengthening technology risk and compliance across platforms, ensuring audit readiness and regulatory alignment. Collaborate across teams to manage documentation, issue tracking, and re...

Reimagine employee experiences as a Senior UX Designer, creating impactful designs and workflows that prioritize user needs and drive service improvements across IT platforms and initiatives...

Shape impactful strategies by leading high-quality consulting projects for financial clients. Collaborate with teams across Visa to tackle client challenges and enhance service delivery through analyt...

Join a dynamic team leading Business Insights & Analytics to inform strategic decisions, drive growth, and enhance shareholder value through data-driven insights and collaboration across diverse busin...

Partner with us to lead the charge in new product development and program management within the automotive sector. Your expertise will drive complex projects, ensuring alignment and success from conce...

Collaborate with clients throughout their journey to ensure successful adoption, onboarding, and ongoing support of our application; address issues and gather feedback to improve customer experience a...

Lead and manage the end-to-end release process, ensuring on-time, smooth deployments and effective risk resolution while collaborating across teams to enhance release management efficiency...

Lead strategic planning and transformation initiatives within a global marketing setting, driving critical insights and aligning business priorities to enhance decision-making and performance outcomes...

Shape the future of thought leadership by enhancing premium offerings for C-suite executives. Drive innovation in executive learning experiences and build impactful relationships with industry leaders...