Director, Customer Experience Jobs in Santa Clara, CA

Advance the commerce platform by leading engineering teams, shaping technical strategy, and optimizing systems for scalability, reliability, and security while ensuring a seamless customer experience...

Optimize global manufacturing operations by leading strategic initiatives, enhancing efficiency, and ensuring quality across multiple sites to meet diverse product demands while driving continuous imp...

Drive conversion excellence by leading a high-performing copy team and shaping compelling messaging across multiple channels to maximize engagement and revenue. Collaborate cross-functionally to ensur...

Accelerate progress at building and scaling paid social strategies for customer acquisition in the Home Services vertical, driving lead quality and optimizing budget management in a growth-focused env...

Unlock potential by driving AI-powered workflow solutions to enhance business processes. Collaborate closely with cross-functional teams and stakeholders to identify challenges and deliver measurable...

Lead product strategy to revolutionize the Risk Adjustment landscape, defining how data, AI, and clinical workflows integrate to enhance member health assessments and drive compliance across multiple...

Reimagine client engagement as a Senior Relationship Manager driving growth across diverse industries. Leverage your expansive network to elevate our market presence while nurturing high-value portfol...

Lead the charge in building and scaling partnership-driven revenue channels. Drive strategic alliances, optimize co-sell models, and collaborate across teams to transform partnerships into quantifiabl...

Join a team that's transforming finance in a high-growth environment, collaborating with executives to drive financial strategies, build analytical models, and leverage AI to enhance decision-making a...

Lead the creative vision for high-impact motion graphics and digital design projects, inspiring and guiding a talented team while managing multi-channel campaigns for prominent clients. Transform comp...

Lead the transformation of post-sale security delivery, overseeing teams in implementations, support, and renewals. Take charge of P&L management and develop a customer success function to drive growt...

Unlock new growth opportunities by leading C-suite consultative sales in cybersecurity. Collaborate with senior stakeholders to position innovative solutions, drive revenue, and establish EPAM as a tr...

Join a team that's redefining customer success through innovative metrics and operational strategies. Own the analytics that drive retention and reveal insights to improve customer health, usage, and...

Contribute to integrated brand marketing strategies, overseeing campaigns, influencer partnerships, and PR initiatives to enhance brand awareness and drive business impact across diverse channels...

Unlock potential by driving client success initiatives, enhancing internal operations, and coordinating cross-functional efforts to ensure enterprise accounts deliver measurable value while fostering...

Champion the evolution of brand design at scale, leading creative vision and expression across campaigns and touchpoints. Foster collaboration and innovation to create a culturally resonant experience...

Optimize sales operations by managing planning, reporting, compensation, and tools, ensuring sales effectiveness in a high-growth software environment. Collaborate with leadership to drive efficiency...

Drive operational excellence in the Sales Engineering organization, optimizing strategies, capacity planning, and collaboration across teams to enhance pre-sales initiatives and reporting, ensuring se...

Champion customer success by managing medium/large SaaS accounts, driving adoption and growth through strategic relationships, expert guidance, and problem-solving, ensuring alignment with customer go...

Accelerate progress at the forefront of partner sales, owning strategy and execution across AMER and LATAM. Lead a team of Partner Sales Managers to drive pipeline generation and revenue through strat...

Drive innovation in customer product discovery by leading Search and Recommendations Quality teams to optimize user engagement and satisfaction. Collaborate with cross-functional stakeholders to defin...

Join a dynamic team to lead strategic digital and AI initiatives, strengthen client relationships, and drive impactful outcomes across evolving project landscapes. Cultivate partnerships while oversee...

Engage in a pivotal role delivering Identity Management solutions, leading clients through software implementations and collaborating with cross-functional teams, ensuring customer success and satisfa...

Transform customer discovery experiences by leading the strategy for Search and Recommendations Quality. Oversee product organizations and drive improvements in engagement, conversion, and satisfactio...

Lead project teams to deliver cross-functional initiatives while managing risks, resources, and project milestones. Utilize data analysis and financial acumen to drive successful outcomes and mentor p...