Director, Customer Experience Jobs in San Jose, CA

Drive staffing excellence by owning the Staffing Sophistication program, leading cross-functional projects to enhance operational effectiveness and shaping the future of workforce planning for the org...

Optimize customer service excellence by leading multi-faceted teams and driving strategic initiatives across operational functions, quality assurance, and employee engagement. This role demands robust...

Champion the evolution of billing solutions, guiding product strategy and roadmap. Collaborate with cross-functional teams to enhance billing workflows, payment options, and operational efficiency, en...

Unlock your potential as a strategic leader in consultant engagement, driving success and lasting partnerships. Collaborate with teams to enhance performance and foster community connections, ensuring...

Reimagine billing solutions as a Principal Product Manager, driving innovative strategies to enhance invoicing and payment processes. Collaborate across teams to ensure compliance, operational efficie...

Advance billing capabilities by defining product strategies that enhance accuracy, payment flexibility, and operational efficiency. Collaborate across engineering, data, and finance to deliver innovat...

Transform enterprise trial experiences by leading tailored execution of Samsara technology. Collaborate across teams to drive success in customer trials, ensuring impactful outcomes that enhance sales...

Lead the charge in driving product strategies for innovative financial solutions, collaborating across teams to enhance member experiences and leveraging data-driven insights to achieve impactful resu...

Lead the charge in transforming patient access strategies across regions. Oversee a high-performing field team, ensuring efficiency and compliance while driving successful product launches and reimbur...

Unlock the potential of enterprise customers by leading Customer Success initiatives, driving retention, expansion, and advocacy while collaborating cross-functionally to achieve strategic business ou...

Accelerate progress at a leading global diagnostic films business by driving growth, enhancing operational excellence, and fostering innovation while managing cross-functional teams and engaging key c...

Join our dynamic design team to shape AI-driven experiences that empower users to activate their content effortlessly. Lead innovative projects from vision to execution, ensuring accessibility, clarit...

Join a team that's shaping strategic initiatives and driving operational excellence as a critical partner to the CEO. Leverage your leadership and analytical skills to foster collaboration, support gr...

Join a team that's dedicated to delivering successful projects by managing resources, budgets, and stakeholder communication. Lead cross-functional efforts in IT and business to align with strategic g...

Transform customer journeys by leading technical onboarding and fostering long-term partnerships. Combine engineering skills with relationship building to drive adoption, streamline data integration...

Transform clinical application portfolios by providing strategic leadership and operational performance oversight to ensure high-quality patient care delivery, benefiting from a collaborative approach...

Transform product strategy by leveraging real-world data analytics and Agile methodologies to drive innovative healthcare solutions. Collaborate with cross-functional teams to deliver market-ready pro...

Optimize customer success by leading service delivery for Biotech and Pharma clients. Leverage strong MSP experience to enhance client relationships, ensuring excellence in service across an array of...

Grow your career with a dynamic team focused on enhancing user experience through data-driven product design, collaboration, and innovative UI/UX solutions. Take ownership of projects that shape seaml...

Transform global sales enablement by architecting impactful programs that boost productivity, enhance team skills, and drive revenue growth through strategic partnerships and data-driven insights with...

Engage customers as advocates by leading impactful storytelling programs that drive business growth and showcase success narratives. Collaborate across teams to amplify the voices of thought leaders a...

Join a team that's redefining patient care by leading innovative virtual health initiatives, ensuring quality and safety across a national acute care model, and leveraging AI technologies to improve o...

Lead the Client Education & Training team to develop impactful training experiences that enhance product adoption in K-12 settings. Collaborate across teams to ensure curriculum aligns with client nee...

Support an innovative team by solving technical challenges and delivering exceptional customer service while improving outcomes for well-known brands and stakeholders. Thrive in a collaborative, metri...

Elevate market presence by leading product marketing strategies, driving customer engagement, and fostering collaboration across teams to ensure powerful product positioning and impactful go-to-market...