Director, Customer Experience Jobs in San Jose, CA

Unlock potential by driving sales strategies for family building solutions in small to mid-market employer groups. Lead consultative engagements, exceed revenue targets, and collaborate with teams to...

Join a dynamic team to optimize consumer experience by translating insights into actionable recommendations, driving improvements through collaboration, analysis, and effective communication to enhanc...

Empower your career by driving strategic partner marketing initiatives to enhance engagement and growth across North America and LATAM, collaborating with diverse stakeholders to achieve impactful res...

Drive excellence in quality performance across operations by defining standards, harnessing AI tools, and leading collaborative teams to elevate customer experiences and operational outcomes at scale...

Transform your design passion into impactful web experiences. Leverage your expertise in Webflow and B2B design to elevate brand presence through creative assets, landing pages, and effective campaign...

Transform payment operations by leading a high-performing team, managing incidents, and enhancing customer experiences in a fast-paced environment. Collaborate cross-functionally to drive strategic im...

Shape the future of customer experience by resolving complex user inquiries, enhancing community engagement, and collaborating with product teams to represent user feedback, all while upholding Twitch...

Shape the future of AI-powered compliance solutions. Leverage your technical expertise and product management experience to innovate and scale intelligent features, enabling seamless developer experie...

Lead the charge in shaping strategic vision and operations for AI Foundations, guiding teams through complex projects and aligning daily operations with multi-year goals in a fast-paced environment. D...

Create a transformational impact by leading our PLM initiatives, ensuring strategic alignment and managing cross-functional processes within the ERP ecosystem. Drive operational excellence and enhance...

Drive growth and innovation in B2B payment solutions through strategic sales initiatives and robust account management with key financial institution partners...

Optimize People Operations through innovative systems and data management. Drive strategic partnerships with Finance and IT to enhance operational efficiency and workforce analytics while leading a hi...

Lead the charge in transforming sales efficiency by owning the strategic direction and performance of our sales technology stack, ensuring seamless integration of tools and AI to maximize seller produ...

Join a team that's driving strategic initiatives in fulfillment analytics, partnering cross-functionally to enhance product performance and brand success, while leading experimentation and developing...

Transform operations by leading a customer engineering team, optimizing processes, and enhancing technical excellence. Collaborate across departments to ensure seamless AI and automation integration f...

Elevate the Services Consulting team by mentoring and leading a group of global specialists. Engage with clients and Sales teams to tailor service offerings during pre-sales, ensuring optimal client s...

Drive product strategy for freight solutions, shaping user experiences and partnerships. Collaborate with teams to enhance marketplace capabilities, focusing on the unique needs of carriers and freigh...

Elevate client relationships by driving delivery, unlocking growth, and ensuring long-term satisfaction through proactive engagement and strategic guidance in a fast-paced environment...

Redefine the provider onboarding experience through AI-driven design, enhancing conversion rates and streamlining credentialing processes. Collaborate with cross-functional teams to innovate and eleva...

Optimize member engagement by leveraging data analytics to enhance digital experiences across platforms such as websites and mobile apps. Collaborate with cross-functional teams to drive insights, imp...

Join a dynamic team as you lead Customer Success Managers, enhancing client relationships and driving operational excellence. Your strategic insight will shape member engagement and retention, fosteri...

Advance robust cryptographic strategies for platform security and compliance, collaborating across teams to drive measurable outcomes in scalability and developer efficiency, while leveraging AI tools...

Optimize our search capabilities by leading innovative SEM strategies, managing campaigns, and mentoring a talented team. Collaborate across channels to enhance search performance and drive impactful...

Build a creative vision that defines product storytelling across campaigns and channels. Lead a team to produce compelling visual content, ensuring a modern, culturally aware aesthetic while collabora...

Lead the charge in driving growth strategies within commerce, mentoring a high-performing team, managing client relationships, and leveraging data to enhance performance across platforms while fosteri...