Director, Customer Experience Jobs in San Jose, CA

Elevate customer engagement by managing SLED accounts, driving retention, and fostering growth. Collaborate with cross-functional teams to deliver exceptional value and achieve customer goals within t...

Champion Dolby's global IP protection strategy, leading a diverse team to enhance policy, compliance, and licensing initiatives. Drive cross-functional collaboration and safeguard the value of intelle...

Lead the charge in optimizing a robust contact center to enhance conversion and operational performance. Oversee intake, workforce management, and analytics, directly impacting the firm's revenue and...

Transform your career by leading internal audit initiatives that ensure robust financial reporting and compliance. Collaborate with diverse teams, manage key processes, and deliver insights to senior...

Drive strategic FP&A initiatives, leading forecasting and planning to optimize financial performance and support executive decision-making for growth in a scalable B2B SaaS environment...

Transform customer experiences by leading the multi-location product initiative, driving strategy, and developing innovative solutions that scale across the platform for diverse users, empowering them...

Reimagine customer journeys by owning the product roadmap, enhancing user experiences across consumer and operator interactions through strategic AI-driven solutions...

Lead the charge in optimizing creative operations to enhance processes, budgets, and timelines while fostering collaboration across teams to drive innovation and efficiency throughout the product life...

Join as a Project Manager to lead new client onboarding, ensuring a seamless and engaging transition. Drive effective communication, resolve challenges, and promote client satisfaction through expert...

Lead the charge in driving our global digital performance strategy, overseeing paid media, web optimization, and a comprehensive discovery framework. Ensure high enterprise engagement while building a...

Reimagine developer workflows by shaping tools that empower data practitioners. Lead AI-enhanced product development across IDEs and cloud services, fostering collaboration and innovation in a fast-ev...

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

Empower user experiences by designing intuitive, AI-driven customer service tools. Collaborate with diverse teams, using design expertise to create impactful, end-to-end solutions that enhance custome...

Join us in shaping the future of IT services by leading a multidisciplinary team to deliver innovative technology solutions that enhance campus life and support strategic goals, ensuring operational e...

Drive strategic growth by leading a high-performing account management team, optimizing customer success and operational processes while ensuring retention and expansion across major financial service...

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

Unlock potential by leading the sales cycle for brand protection solutions, driving impactful commercial results and collaborating across global teams to safeguard renowned brands against IP infringem...

Manage and inspire a sales team to achieve goals, develop strategies, and cultivate key client relationships, ensuring exceptional performance and growth within the assigned region...

Unlock potential by leading CMC QA strategy for diverse programs. Guide a high-performing team, ensuring compliance with global regulations while driving quality in biologics, gene therapy, and small...

Build transformative agent tools and workflows that enhance customer service. Lead a dynamic team to implement AI-driven efficiencies while ensuring a seamless agent experience. Drive strategic initia...

Explore opportunities to drive solution sales, develop client relationships, and enhance business growth through strategic initiatives in a flexible, sales-focused environment...

Join a team that's shaping project management excellence by leading client initiatives with diverse teams. You'll drive project delivery and foster cross-functional collaboration in a dynamic remote e...

Champion operational excellence by driving strategic initiatives and fostering cross-functional accountability. Engage with executive leadership to enhance business operations, ensuring scalability an...

Unlock potential by driving sales strategies for family building solutions in small to mid-market employer groups. Lead consultative engagements, exceed revenue targets, and collaborate with teams to...

Join a dynamic team to optimize consumer experience by translating insights into actionable recommendations, driving improvements through collaboration, analysis, and effective communication to enhanc...