Director, Customer Experience Jobs in San Jose, CA

Lead the strategy and growth of global embedded insurance programs, driving market opportunities from concept to scale. Collaborate cross-functionally to optimize product performance and foster partne...

Lead the charge in enhancing client satisfaction by managing impactful implementations, optimizing benefit administration platforms, and driving continuous improvements across multiple teams to ensure...

Help us scale and enhance support operations in telehealth by leading managers, optimizing workflows, and integrating technology to improve customer experience while maintaining quality and compliance...

Optimize product integrations for hospitals, enhancing deployment speed and efficiency. Transform complex requirements into scalable solutions, working cross-functionally to drive automation and maint...

Play a key role in driving product marketing strategies and thought leadership for B2B segments. Collaborate across teams to craft compelling messaging, enable sales, and leverage insights to elevate...

Drive strategic growth in the financial services sector by leading high-impact sales efforts of AI-powered identity and fraud solutions, targeting both greenfield and existing accounts for maximum val...

Unlock potential by leading a talented team to deliver high-quality email campaigns while optimizing technical workflows and integrating AI tools in a fast-paced, collaborative environment focused on...

Champion the go-to-market strategy for a cutting-edge B2B software solution. Build a cohesive product marketing function while driving positioning, pricing, and sales content that aligns with corporat...

Transform global quality strategies by leading continuous improvement initiatives, enhancing product reliability, and ensuring customer satisfaction through a robust quality management system and cros...

Optimize execution of product strategies by owning prioritization and portfolio views. Lead cross-functional teams, ensuring transparent decision-making and measurable outcomes while driving delivery...

Join a team that's shaping user journeys by optimizing lifecycle strategies. Lead initiatives across email, push, and in-product messaging, enhancing engagement and driving retention through data-info...

Empower growth by building a world-class Sales Enablement team to enhance seller readiness, elevate performance, and execute strategic goals. Drive the integration of best practices, tools, and learni...

Elevate the digital commerce experience by designing, building, and optimizing customer self-service capabilities while ensuring seamless operational alignment with business teams and tech leads...

Drive strategic leasing initiatives across a national portfolio, enhancing retail performance through collaboration with key stakeholders and leveraging insights to optimize merchandising and asset va...

Join a dynamic team as you lead a service department to elevate customer experiences, drive performance, and foster talent development while implementing strategies that ensure satisfaction and operat...

Drive AI-powered product initiatives from strategy to execution, collaborating with engineering and design to create customer-centric solutions that enhance productivity and engagement while prioritiz...

Champion growth in the retail sector by driving account development and sales. Leverage strong customer relationships to enhance satisfaction and profitability while effectively managing your sales pi...

Shape the enterprise commercial data ecosystem by strategizing, governing, and enhancing data capabilities. Drive cross-functional alignment and leverage commercial data to inform strategic decision-m...

Drive operational excellence by leading projects across teams, enhancing efficiency, managing stakeholders, and ensuring timely delivery. Collaborate within a dynamic environment dedicated to improvin...

Shape the future of our tech culture by partnering with leaders to drive talent development, organizational growth, and strategic planning in a rapidly evolving environment. Elevate the impact of our...

Drive impactful workforce strategies to optimize customer success operations and enhance customer experience through data-driven forecasting and capacity planning...

Lead the charge in building a robust developer platform that elevates engineering productivity. Own the IDE, AI tools, and developer feedback mechanisms to drive value through technology and innovatio...

Lead global mobility and immigration strategy by harmonizing processes, enhancing compliance, and supporting business growth while managing a distributed team to deliver an unparalleled employee exper...

Join us to lead high-impact global IT initiatives, managing project execution, resources, and collaboration to drive innovation and achieve strategic objectives across teams and technologies...

Transform energy management by serving as the technical lead for client portfolios, ensuring optimal performance of solar systems and storage technologies while fostering strong relationships and driv...