Director, Customer Experience Jobs in San Jose, CA

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

Lead the charge in driving the growth strategy for emerging products. Build and mentor a world-class marketing team, while collaborating cross-functionally to execute multi-channel campaigns that acce...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Drive impactful training initiatives by collaborating with teams to develop, operationalize, and enhance customer training programs. Leverage your project management skills to ensure a seamless experi...

Shape the future of product training by designing and delivering customer-centric programs. Collaborate with stakeholders to optimize engagements and improve operational processes, ensuring a high-qua...

Elevate user experiences as a hands-on UX design leader, guiding a team through complex workflows and interaction models while driving design quality and fostering collaboration with product and engin...

Join a team that's redefining customer acquisition by driving growth through innovative product strategies, focused experiments, and deep collaboration with marketing and engineering to convert prospe...

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

Lead the charge in driving growth and innovation for our Marketing Services business. You'll manage a multi-million dollar portfolio, shaping strategies and guiding teams, while leveraging AI and data...

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

Champion enterprise applications strategy and governance, driving innovation with Microsoft Dynamics 365. Lead cross-functional teams to optimize business processes, enhance operational stability, and...

Join a team that's redefining compensation experiences through innovative architecture and hands-on execution. This role emphasizes data integrity, employee development, and impactful communication st...

Pioneer innovative commercial learning strategies globally to enhance talent development and customer engagement. Lead high-impact initiatives, bridging strategy and execution, while mentoring teams t...

Lead and drive growth in the US educational market. Own revenue performance, manage a high-performing sales team, and execute customer acquisition strategies for pipeline development and deal closure...

Accelerate progress at SnapMagic as you take ownership of Customer Success. Influence customer strategy and design systems to enhance customer relationships while driving renewals and growth in an ear...

Accelerate our sales training initiatives by designing and implementing comprehensive programs that enhance the skills of field roles. Lead a team in aligning training content to business goals, drivi...

Lead the transformation of clinical quality at a strategic level, ensuring accountability for program integrity, safety, and analytics, while guiding cross-functional teams towards improving healthcar...

Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...

Lead transformative product design initiatives, empowering teams through innovative design systems and cohesive customer experiences while building and mentoring a talented design team...

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

Accelerate our monetization strategy by developing innovative pricing models and collaborating with cross-functional leaders. You'll drive end-to-end pricing initiatives, optimizing customer value and...

Pioneer initiatives in workers' compensation and safety, ensuring compliance and risk mitigation. Collaborate with leadership to implement effective training and injury prevention strategies across mu...

Elevate the customer experience as a Digital Experience Architect, designing integrated solutions across various platforms to enhance engagement. Collaborate with diverse teams to align client needs w...

Empower your career by leading strategic initiatives in Enterprise Accounts, driving pricing alignment, and fostering collaboration across Cardiovascular Business Units for sustained growth and compet...

Transform user experiences by building innovative solutions in an emerging category. Collaborate across teams to identify needs, drive product strategy, and deliver impactful results. Leverage data in...