Director, Customer Experience Jobs in San Jose, CA

Engage in a pivotal role where you'll drive customer success strategies, ensuring alignment between customer goals and Salesforce's platform capabilities, while orchestrating cross-functional teams to...

Drive curriculum strategy to shape future skills in response to emerging tech trends. Collaborate cross-functionally to create innovative learning experiences that align with current market demands an...

Join a team that plays a critical role in shaping IT strategy and end-user services across multiple sites, driving excellence in platform management, governance, and operational discipline to enhance...

Join a team that's transforming customer support by driving AI-native operations and enhancing agent readiness. Lead cross-functional teams to elevate quality and coaching while aligning strategic goa...

Transform customer experiences in diabetes care by leading complex projects that enhance our FreeStyle Libre platform, driving innovation through cross-functional collaboration and data analytics to d...

Shape the future of member experiences by leading strategic design initiatives across mobile, web, and TV interfaces, focusing on personalization and innovative content discovery while collaborating w...

Drive growth and foster relationships with complex, multi-location enterprise accounts. Lead cross-functional initiatives, execute QBRs, and create strategic frameworks that ensure high-value customer...

Inspire innovative digital learning experiences in math education, leading a talented team of Learning Experience Designers to create engaging, impactful resources grounded in research, collaboration...

Lead the charge in expanding our enterprise sales team, empowering innovative technology solutions. Drive performance metrics, develop talent, and foster a high-performing culture, all while championi...

Join a team that's driving innovative solutions for complex markets by leading a high-performing sales group. You'll enhance growth strategies, collaborate cross-functionally, and shape a culture focu...

Accelerate your career by leading a dynamic sales team focused on innovative product growth. Drive impactful strategies while cultivating relationships and achieving quarterly targets in a collaborati...

Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...

Transform product strategy and team performance within the logistics domain. Drive product outcomes, define roadmaps, and ensure alignment across engineering and sales, fostering innovation in SaaS lo...

Lead the charge in client growth through strategic paid search management, fostering high-level relationships, and integrating insights across channels to drive results while mentoring your team and e...

Drive impactful corporate communications strategy to elevate brand visibility and forge strong media relationships, guiding a team to excel in public relations, executive communications, and social me...

Transform employee experiences by leading AI product management initiatives. Drive strategic vision and collaborate with cross-functional teams to deliver innovative solutions focusing on ITSM, HRM, a...

Lead the charge in shaping and executing innovative monetization strategies, guiding high-impact decisions in a pivotal role that partners with executives and develops a dynamic team. Drive growth thr...

Elevate customer success by leveraging research expertise to drive platform adoption, mitigate churn, and foster impactful relationships. Collaborate with teams to enhance customer value and lead a de...

Lead and develop a high-performing team, driving technical strategy for enterprise systems. Collaborate across departments to enhance customer outcomes in data resilience, cloud, and security while in...

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

Lead the charge in driving the growth strategy for emerging products. Build and mentor a world-class marketing team, while collaborating cross-functionally to execute multi-channel campaigns that acce...

Shape strategic relationships with key clients, develop multi-year account strategies, and lead cross-functional teams to enhance customer engagement and drive business outcomes across diverse healthc...

Drive impactful training initiatives by collaborating with teams to develop, operationalize, and enhance customer training programs. Leverage your project management skills to ensure a seamless experi...

Shape the future of product training by designing and delivering customer-centric programs. Collaborate with stakeholders to optimize engagements and improve operational processes, ensuring a high-qua...

Elevate user experiences as a hands-on UX design leader, guiding a team through complex workflows and interaction models while driving design quality and fostering collaboration with product and engin...