Director, Customer Experience Jobs in San Jose, CA

Partner with us to lead a dynamic team of data scientists in shaping customer experience analytics. You'll drive the strategy for measuring resolution quality and cost, enhancing interactions, and col...

Empower a team of data scientists to enhance customer resolution quality, driving insights and measurable improvements across support operations while collaborating with various stakeholders to shape...

Innovate and lead the strategic vision for AI-driven sales and service workflows. Drive cross-functional collaboration to optimize customer journeys and enhance decision-making through advanced AI sys...

Accelerate product development by leading end-to-end processes, integrating advanced technologies, and driving outcomes across a suite of digital solutions for legal service operations, while ensuring...

Join a team that's redefining brand marketing by crafting innovative strategies that drive business growth and engage consumers across diverse channels. Collaborate with clients to shape impactful bra...

Advance your career by leading a team of Project Managers in delivering expert project management services for major Commercial Real Estate projects while ensuring excellence in client engagement and...

Lead strategic initiatives to drive growth and retention across key customer accounts, managing relationships and complex negotiations to increase revenue by $2 million annually while maintaining a st...

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

Transform enterprise architecture by establishing governance standards for technology, data, and AI to drive innovation while ensuring security and compliance across the organization in a dynamic envi...

Lead the transformation of media ingestion and distribution systems, driving automated, AI-powered workflows that enhance efficiency and accelerate content delivery to a global audience. Collaborate a...

Unlock your potential to lead programmatic strategies, shape best practices, and empower teams to excel in the DSP landscape. Collaborate with stakeholders and transform our approach to digital advert...

Help us lead program operations by enhancing onboarding processes, managing teams, and setting governance for live programs. Join a dynamic environment where your expertise in insurance operations wil...

Unlock your potential as a Group Product Manager, leading a dynamic team to develop innovative monetization strategies. Drive product vision, ensure organizational alignment, and foster collaboration...

Join a team that's redefining executive engagement strategies, enhancing relationships with C-suite leaders. Drive high-impact programs that foster trust, strengthen connections, and propel growth acr...

Partner with us to optimize CRM and marketing automation strategies, driving measurable B2B campaigns and enhancing audience engagement through effective data and segmentation practices across Salesfo...

Inspire success with a pivotal role that builds and scales technical solutions in high-stakes, complex sales. Lead innovative initiatives while engaging top-tier stakeholders and driving impactful res...

Shape the future of product initiatives by driving high-impact projects, aligning teams, and ensuring successful execution across multiple squads in a dynamic environment focused on generative AI and...

Join a dynamic team as a leader in dining services, driving culinary excellence and operational success while managing financial performance and fostering a culture of innovation and accountability to...

Join a dynamic team as you lead dining operations, ensuring exceptional guest experiences and operational excellence while promoting a culture of innovation and accountability across culinary, financi...

Lead the development and enhancement of our internal AI platform, LLMX, focusing on integration, evaluation, and performance metrics. Collaborate across product teams to drive innovation in agentic fe...

Pioneer innovative creative strategies while harnessing data-driven insights. Lead a dedicated team to enhance brand performance across multiple channels, shaping impactful health narratives that reso...

Lead impactful projects that improve global health outcomes. Engage with diverse stakeholders while mentoring your team. Drive vital improvements in health equity, quality, and population health throu...

Shape the future of media insights by leading commercial strategy and sales efforts in the Mid-Market & SMB segments. Drive revenue growth, build strategic partnerships, and transform sales approaches...

Engage in shaping and executing the go-to-market strategy for a key feature of a leading SaaS platform. Collaborate cross-functionally to drive product adoption, deliver insights, and enhance value fo...

Lead the charge in shaping brand strategy and marketing execution to elevate recognition and engagement for an innovative AI company. Drive impactful campaigns and foster a culture of creative experim...