Director, Customer Experience Jobs in San Jose, CA

Build a vibrant customer community by creating valuable experiences, driving engagement, and fostering strong relationships within an early-stage environment. Lead efforts to empower customers through...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...

Shape and lead a high-performing team to drive a global digital marketing strategy, ensuring cohesive and measurable digital content that aligns with business goals while optimizing emerging tools and...

Join a team that's poised for growth; lead product management, team building, and strategic decisions for a multi-product portfolio while balancing hands-on execution and P&L ownership in a dynamic ma...

Champion a transformative customer education initiative, focusing on self-serve training and scalable learning resources to empower Neos users while driving retention and growth through strategic part...

Drive impactful results by leading paid media strategies, managing client relationships, and guiding a team of professionals to enhance revenue growth and brand performance across a diverse portfolio...

Transform the creative landscape by leading innovative strategies and teams that drive growth through performance marketing, storytelling, and emerging technology, while ensuring an exceptional member...

Drive innovative marketing strategies for top U.S. clients, enhancing engagement and revenue through data-driven B2C and B2B campaigns. Collaborate across teams to deliver impactful solutions and fost...

Empower user experience by leading strategic product initiatives, collaborating with cross-functional teams to craft engaging, personalized solutions that drive user engagement and foster continuous i...

Elevate strategic portfolio management by leading diverse teams, driving governance, and delivering results through impactful project execution aligned with organizational goals and value realization...

Join a team that's redefining financial systems and AI integration to support rapid growth. Lead the development of automated workflows and controls while collaborating with cross-functional teams to...

Lead and empower a distributed Authentication team, ensuring secure, reliable access management solutions while collaborating cross-functionally to enhance customer experiences and operational excelle...

Lead the charge in shaping analytical strategies for innovative products by bridging the gap between Product and Engineering teams. Drive advanced modeling and execute a data-driven roadmap to enhance...

Help us drive vital health plan contracts by ensuring in-network agreements are secured and activated, enhancing member access to essential cervical cancer screenings through targeted strategies and c...

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

Lead the charge in programmatic excellence, mentoring a high-performing team to translate strategic initiatives into impactful campaign executions for enterprise clients, ensuring operational rigour a...

Empower your career by leading a high-performing programmatic deployment team. Drive operational excellence, mentor talent, and implement cutting-edge AI solutions in a dynamic media environment, ensu...

Deliver innovative product strategies and growth initiatives by collaborating with cross-functional teams, leveraging marketing technology, and enhancing data utilization to optimize marketing spend a...

Lead the vision and strategy for customer journey orchestration, defining workflows and automating complex processes to enhance engagement through innovative technology and AI. Collaborate with teams...

Drive the future of customer engagement by owning journey orchestration, shaping automated workflows, and integrating AI insights. Collaborate, simplify, and enhance cross-channel communication in a f...

Shape customer engagement through vision-driven orchestration, defining workflows, enhancing automation, and integrating AI techniques, ensuring cohesive and efficient communication across channels in...

Transform the future of enterprise AI by leading a team of solutions architects. You'll drive customer success, oversee impactful AI implementations, and mentor talent, all while shaping strategic sol...