The RealReal

Program Manager, Employee Experience

The RealReal • $115K — $125K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6+ years in employee experience, internal communications, corporate events, or employer branding.
  • Proven experience managing corporate events with senior executives.
  • Exceptional writing and storytelling capabilities with a focus on clarity.
  • Hands-on design proficiency with Canva, Adobe Creative Suite, Figma, or Google Slides.
  • Data-oriented with skills to use metrics for storytelling and change-driving.
  • Experience using engagement tools like CultureAmp, Lattice, or Glint.
  • Strong project management skills and emotional intelligence.

Responsibilities

  • Own the entire process of creative concept and logistics for company-wide events.
  • Handle the layout, design, and distribution of the company-wide newsletter.
  • Design various on-brand visual assets like presentation decks and digital signage.
  • Collaborate with stakeholders to refine and optimize internal communications.
  • Elevate employer branding through social media and employer profile updates.
  • Manage Slack channels and internal hubs for effective communication.
  • Track engagement metrics and readership to optimize content.

Benefits

  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)
Full Job Description
About The Role
As the Program Manager, Employee Experience, you are the creative producer, event architect, and visual activation engine behind our company culture and employee engagement. In this role, you will bridge corporate, retail, and operational teams to foster an informed, connected, and inspired workforce.

You will partner cross-functionally with leaders, People Team members, and subject matter experts across the business to gather raw ideas, refine and polish messaging, and package it into compelling, accessible formats. You will take full ownership of our flagship company-wide newsletter, end-to-end event execution (Town Halls, All-Hands, cultural milestones), on-brand graphic design activations, channel governance, and LinkedIn employer branding amplification. This is a high-visibility, hands-on role ideal for a proactive producer who thrives in a collaborative, evolving environment.

What You Get To Do Every Day
  • Event Production & Cultural Programming: Own the end-to-end creative concept, run-of-show logistics, slide deck formatting, speaker prep, and live technical execution for company-wide meetings (All-Hands, Town Halls, Fireside Chats). Conceptualize and produce interactive cultural moments, employee appreciation weeks, and ERG milestones.
  • Company-Wide Newsletter & Content Packaging: Own the end-to-end layout, visual design, and distribution of our recurring company-wide newsletter. Partner with department leads and project owners across the business to source updates, refine raw content for tone and clarity, and package it into engaging, scannable digests.
  • Graphic Activations & Visual Assets: Design on-brand presentation decks, digital signage, Slack banners, visual toolkits, infographics, and bite-sized multimedia assets (GIFs, short video recaps using Descript/Canva) to make company-wide updates visually compelling and digestible.
  • Collaborative Content Refining & Storytelling: Partner with cross-functional stakeholders to help refine, edit, and optimize announcements and talking points, ensuring communications are clear and aligned with company voice.
  • Employer Brand, LinkedIn & Glassdoor Amplification: Collaborate with Talent Acquisition and Marketing to translate internal wins, culture spotlights, and employee milestones into engaging LinkedIn posts and employer profile updates (e.g., LinkedIn Life pages, Glassdoor employer branding) that elevate our reputation and strengthen talent attraction.
  • Channel Governance & Measurement: Partner with business leads to govern Slack channels and internal hubs, reducing information noise across corporate and frontline teams while tracking readership and event engagement metrics.

What You Bring To The Role

Minimum Requirements:
  • 4-6+ years of experience in employee experience, internal communications, corporate events, or employer branding, with a proven track record of creating compelling programming and tailored content for diverse, multi-segmented workforces-including hourly, corporate, remote, retail, and field/operational populations.
  • Proven track record managing end-to-end corporate events (All-Hands, panel discussions, hybrid broadcasts) with senior executives.
  • Exceptional writing, editing, and storytelling skills; ability to distill complex initiatives into concise, relatable copy.
  • Hands-on proficiency with design tools (Canva, Adobe Creative Suite, Figma, or Google Slides) to produce clean, modern graphic assets.
  • Data-oriented with the ability to use metrics (NPS, turnover, engagement scores) to tell a story and drive change
  • Experience with engagement tools (e.g., CultureAmp, Lattice, or Glint)
  • Strong project management skills
  • Strong emotional intelligence and confidence working directly with executive leaders and cross-functional teams.


Preferred Requirements:
  • Experience supporting diverse workforces (e.g., hybrid, corporate, retail, or remote environments).
  • Familiarity with workplace communication tools (e.g., Slack).
  • Basic video editing capabilities (e.g., Canva, CapCut) for internal recap reels.


Compensation, Benefits, + Perks
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • 9 Paid Company Holidays
  • Flexible Time Off (With Manager Approval)
  • Find out more about our Benefits here.


The expected salary range for this role is $115,000.00-$125,000.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

About The RealReal

The RealReal is a luxury online consignment store that specializes in authenticated, pre-owned designer fashion and accessories. The company was founded in 2011 by Julie Wainwright and has since grown to become a leading player in the online luxury consignment market. The RealReal employs a team of experts who carefully inspect and authenticate every item sold on the platform, ensuring that customers receive only the highest quality products. The company is committed to sustainability and has implemented several initiatives to reduce waste and promote circular fashion. The RealReal is headquartered in San Francisco, California and has additional offices in New York, Los Angeles, and Washington D.C.
Learn more about The RealReal
Size
2,604 employees
Market Cap
$114.8 million
Industry
Net Income
-$175.8 million
Founded
2011
Revenue
$299.9 million
NASDAQ

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