Director, Customer Experience Jobs in Reston, VA

Drive the success of our Service Center by managing desktop support operations, optimizing processes, and ensuring high-quality service delivery to users. Your expertise will enhance customer satisfac...

Champion the growth of worker power by leading local union organizing campaigns. Manage strategic planning and execution, assist stakeholders, and drive initiatives to elevate collective outcomes in d...

Champion supply chain projects focused on enhancing productivity, reducing costs, and improving safety. Oversee planning, design, and implementation to achieve project goals while fostering collaborat...

Join a dynamic team to architect and execute revenue strategies, optimizing processes from lead generation to closure. Shape high-performance systems to drive sustainable growth while collaborating cl...

Lead the Global Consolidation and Corporate Reporting functions by establishing governance structures, optimizing reporting processes, and driving finance transformation initiatives to ensure timely a...

Lead the charge in managing non-traditional proposals, ensuring compliance and compelling responses. Collaborate with cross-functional teams while driving innovation and streamlining processes within...

Advance your career by leading capture management for key initiatives in the Air and Space Force market. Drive strategy and execution while managing diverse teams and complex projects within a dynamic...

Elevate your career by driving strategic admissions initiatives, engaging with prospective families, and implementing innovative outreach strategies to meet enrollment goals in a dynamic educational e...

Inspire analytical excellence by developing vital actuarial models for pricing, forecasting, and profitability. Engage with teams to refine strategies and enhance communication across all levels of th...

Transform creative output by leading a dynamic team to ensure brand integrity and quality across digital channels. Drive innovation and excellence in both traditional and AI-assisted workflows, foster...

Collaborate to oversee daily operations ensuring seamless service delivery and process optimization. Lead and mentor teams, manage cross-functional stakeholder relationships, and drive continuous impr...

Lead the charge in identifying and winning new business opportunities across the C4ISRS portfolio. Collaborate with internal teams to strategize and deliver technology solutions that meet customer nee...

Join a team that's committed to ensuring financial integrity and stewardship. As a senior finance leader, you will oversee accounting functions, manage budgets, and partner with departments to drive f...

Pioneer innovative catalog frameworks and improve service levels across sensitive environments. Ensure mission alignment with robust performance standards in a critical Department of War initiative wh...

Lead the charge in developing and enhancing the War Data Platform Core Integration Service Catalog, driving service excellence across classification tiers to meet diverse federal stakeholder needs thr...

Lead the charge in enhancing the War Data Platform's service catalog, ensuring precision, mission alignment, and performance standards to meet federal stakeholder needs across diverse environments inc...

Lead the creative development of immersive LED wall content, managing design, animation, and team collaboration to enhance corporate visuals and uphold brand standards across diverse global office ins...

Help us optimize our Workday Learning module by configuring and supporting key learning initiatives. As a technical partner, you will bridge system capabilities with stakeholder needs, driving strateg...

Champion exceptional guest experiences by leading event operations, mentoring staff, and enhancing team performance, while managing budgets and fostering collaborative relationships within the hospita...

Elevate your career by leading complex projects in a fast-paced operational environment. Drive collaboration across departments while ensuring customer satisfaction and effective resource allocation...

Elevate our audio division globally by building strategic partnerships, representing our studios at prominent events, and enhancing our reputation in the entertainment industry. Drive business develop...

Optimize brand visibility and pipeline growth by leading impactful B2B events. Collaborate across teams to execute seamless in-person and virtual experiences that engage clients, showcase solutions, a...

Drive impactful marketing initiatives by managing cross-functional projects that enhance visibility and efficiency while ensuring strategic goals are met and risks are effectively mitigated in a dynam...

Deliver exceptional customer success as you advocate for 750 diverse accounts, ensuring optimal product adoption and retention while building lasting executive relationships and driving proactive enga...

Champion customer success by leading a team in resolving complex support issues and managing escalations across multiple SaaS products, while driving performance and operational excellence...